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emails not answerred

elgoog asked 4 years ago
Are you irritated by your emails not being answered by people from the industry?
24 Answers
Renee answered 4 years ago
@ImpulsiveEnergyLimited 140919 wrote:

Yes – I believe you

Still friends Renee :wavey::inlove:

You’re so cheeky <span title=” title=”” class=”bbcode_smiley” />

ImpulsiveEnergyLimited answered 4 years ago

ie. we don’t ask for your phone number for no reason… in saying this I’m only speaking on behalf of our company..

Yes – I believe you

Still friends Renee :wavey::inlove:

rakeback-online answered 4 years ago
wow guys !
That is kind of a shocking news… thank you so much for your reply !
We will remove them immediately from our site !Thank you very much again !

Marcelo answered 4 years ago
It has happened to me more than a couple of times, and in most of them it was related to e-mail problems, scam/spam folders, etc.

My current problem is Neteller, tried contacting them two weeks ago, still without response.

Rakeback.com answered 4 years ago
@rakeback-online 140861 wrote:

….well top record for completely ignoring an affiliate I must say that has been won by AMCO Poker ! We have started to write e-mails to them on the 17 SEP 07, we have tried to get the issue sorted by the customer support team (which is done by a third party company, so absolutely useless to us). Today 03rd OCT 07 after more than 10 e-mails sent to their affiliate manager ([email protected]) and over 3 weeks later still no reply. Does anyone know if the affiliate team for AMCO Poker is still open ? We start to think that is impossible to be completely ignored for such a long time so maybe they have closed down ???
Any suggestion would be highly appreciated, we have one of our player awaiting for an answer from the 17 of September !

Hi Carlo,

As you ask for suggestions, I suggest you make some research and Google about Futurebet and their relation to Amco.

http://www.casinomeister.com/rogue/not_recommended/futurebetlist.php

You could start with this thread:
http://forumserver.twoplustwo.com/showflat.php?Number=11912950

rakeback-online answered 4 years ago
aksana;140127 wrote:
I try to not be irritated, if one of affiliate managers don’t reply to me within a week I make posts on forums asking to reply to me immediately.

If I don’t receive reply via the forum I call them. But it’s very seldom. Usually all of them reply to me.

> >
….well top record for completely ignoring an affiliate I must say that has been won by AMCO Poker ! We have started to write e-mails to them on the 17 SEP 07, we have tried to get the issue sorted by the customer support team (which is done by a third party company, so absolutely useless to us). Today 03rd OCT 07 after more than 10 e-mails sent to their affiliate manager ([email protected]) and over 3 weeks later still no reply. Does anyone know if the affiliate team for AMCO Poker is still open ? We start to think that is impossible to be completely ignored for such a long time so maybe they have closed down ???
Any suggestion would be highly appreciated, we have one of our player awaiting for an answer from the 17 of September !
Thank you.>>

Carlo

Renee answered 4 years ago
@ImpulsiveEnergyLimited 140577 wrote:

Good suggestion :hattip:

The problem is for me the opposite. Recently I did not get a reply from 2 different companies. When I finally did AFTER posting about it in here one of the companies claimed they had never received my emails so of course they couldn’t give me a reply. So perhaps you should put your affiliates on a whiltelist too ()

Everybody else can receive my emails.

We have a pretty strong spam filter over here… however we are able to go through the spam. Most affiliate emails that go into spam, I catch before they are deleted – and these affiliates I will make sure they are on the whitelist so they don’t reach the spam box again.. not to my email address anyway.

And I would prefer if you haven’t received a reply from me to get my attention in the forum – at least that way if I have been trying to contact you and my emails aren’t going through I know your name on CAP which will make it easier to contact you.

@ImpulsiveEnergyLimited 140577 wrote:

You also say you want our phone number just for the sake of having it. The problem is that if you are affiliated with 50 different programs or more and 1/3 of them are calling you regularly then it is too much time consuming in my opinion. Because of this only 7 companies have our phone number.

I think you misread what I wrote… I said

we don’t ask for it for the sake of having it…

ie. we don’t ask for your phone number for no reason… in saying this I’m only speaking on behalf of our company..
we understand that a lot of affiliates don’t like to be contacted by phone.. but if there is something important and our emails don’t go through, there has to be an alternative and phone is usually the case – unless we have you on our msn messenger or yahoo etc.

ImpulsiveEnergyLimited answered 4 years ago

I guess what I’m trying to say is, please take the initiative to whitelist aff managers email addresses and make sure your phone number is correct in your profile – I’m sure I’m not the only person this happens to and we don’t ask for your phone number for the sake of having it… It’s just much easier to contact you about something important if we have it.

Good suggestion :hattip:

The problem is for me the opposite. Recently I did not get a reply from 2 different companies. When I finally did AFTER posting about it in here one of the companies claimed they had never received my emails so of course they couldn’t give me a reply. So perhaps you should put your affiliates on a whiltelist too ()

Everybody else can receive my emails.

You also say you want our phone number just for the sake of having it. The problem is that if you are affiliated with 50 different programs or more and 1/3 of them are calling you regularly then it is too much time consuming in my opinion. Because of this only 7 companies have our phone number.

aksana answered 4 years ago
I try to not be irritated, if one of affiliate managers don’t reply to me within a week I make posts on forums asking to reply to me immediately.

If I don’t receive reply via the forum I call them. But it’s very seldom. Usually all of them reply to me.

elgoog answered 4 years ago
affiliate managers are supposed to be on our white list…
etc.
so is the poll question intended…