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They sent me an email last week when I asked about why my EFTs went from accepted to pending. They ignored that question sending what looked more like a form letter.
“Currently we are experiencing unprecedented volumes through our withdrawal department. Due to this volume there maybe delays of up to 2 weeks for EFT withdrawals and 6 to 8 weeks for cheque withdrawal.”
Not sure why an EFT would be delayed by two weeks its all automated, but two calendar weeks is quickly approaching, I sure hope that they release my money. :cuss:
You are able to cancel your pending transactions thru customer service. Not sure if you can’t put the funds on the debit card and withdraw to atm, but maybe a out of US friend?
cagney12 wrote:You are able to cancel your pending transactions thru customer service. Not sure if you can’t put the funds on the debit card and withdraw to atm, but maybe a out of US friend?Why should we be required to do such a thing to get our money out? Thats a crock of :shaun: they need to stop the BS and release funds which they have no right to. I am sure they would love for us to all cancel the transactions and send the money peer to peer so that they could rape us all 4x over.
I figure they are waiting to see what happens with the case before they release any of it via checks and or EFT.
I just got off of the phone with NETeller and it seems that as of
right now, U.S. members can no longer do a peer-to-peer transfer
of funds. Also, I was told that no U.S. EFT will be going through..
so their is no reason to initiate one. The representative did say
that they are exploring opportunities to send money by check.So.. from what I understand, there are no options available
for U.S. members.. What reason would their be to disable the
Peer To Peer transfers.. only to keep our money for themselves?Just heard the same. to confirm what Mr Y had to say.
MrYook wrote:What reason would their be to disable the
Peer To Peer transfers.. only to keep our money for themselves?Thats about the only reason I can think of. Either that or they are afraid that one of us is the government and they figure if they cut us all off they can save their own necks. Sadly those test runs were already completed long ago and they are doing nothing but coming off as crooks!
Here is the latest email I received this evening.
Dear Mr. Kirkham,
Thank you for your email.
At this time, our ability to provide US members with withdrawals is significantly reduced. We assure you that restoring withdrawal options for you is our top priority. In the meantime, your funds continue to be safely maintained in trust on your behalf.
Unfortunately, we cannot determine how long it will take to restore our withdrawal systems, but will advise you of any changes at http://updates.neteller.com. Please continue to visit this page for the latest information about NETELLER and its service to our members.
We regret the inconvenience and thank you for your patience and understanding.
Thank you
So they say they have no idea how long its going to be before I get my money.
well it could be that if neteller is “youteller” that they plan to transfer accounts over to the new version.
This would allow not only for a means to get you money, but also that you get signed up for the new version.
just a thought.
Quote:NETELLER UK Ltd is authorised and regulated by the Financial Services Authority.Is this a government agency, and do you think they might know the legalities of this company holding our money without our consent? I don’t know anything about this stuff, but someone must be in charge here. NOT neteller. Let’s ask some questions about this? has anyone contacted legal help to find out if we can get our money through legal means?
Sorry this is coming from an ignorant, but has anyone looked closely at this stuff?
This is what gambling911.com is saying
“Gambling911.com is urging all its readers to contact the Isle of Man, where NETeller is licensed to operate. You can find their information here. The NETeller office is located at 4th Floor, 1 Circular Road, Standard Bank Building, Douglas, Isle of Man, IM1 1AF. The Isle of Man has long billed itself as the quintessential jurisdiction for legitimate online gambling related companies to be licensed.”
Legal opion will depend on who you ask .Some will say after October 13 , it was use at own risk . Neteller can say their money is all tied up until they go to court . The individual can say thats my money and I want it now.This is a big mess no matter what your position is. I am in Canada and I am wary of using them right now .
My point primarily is that Neteller is “business as usual” with the rest of the world. Neteller has decided on their own to REFUSE to give our money to us – not one SINGLE AUTHORITY has told them to hold our money.
AND, regardless of their legal or perceived legal inability to send the money to a US Bank, they should have no problem returning it to the company who originated the transfer to me.
What they are doing seems highly illegal.
well i guess you have two choices wait to see if the money comes in 6-8 weeks or start a lawsuit that will probably go to court in 2 -3 years .That’s the sad reality with these big companies.But also there is no way they will send the money back to a casino because then they are breaking the law once again ,it is nothing but a vicious circle .
Quote:But also there is no way they will send the money back to a casino because then they are breaking the law once again ,it is nothing but a vicious circle .Casino Bonus Guy: How can it be illegal for them to send the money back to where it came from when they are still doing business with those same casinos everyday. If you’re not from America, Neteller will still send money to your favorite online casino. read: Neteller -> Casino, so if they can do it, then they can do it. They are not breaking the law because the casinos are not located in America. The problem they are claiming is being able to send it to us, located in America.
So I’m not sure what you’re talking about.
