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bluebook wrote:When talking to neteller yesterday they told me that the company that process efts for them has stopped.
QUOTE]I called them to clarify this – they are currently not accepting EFT deposits for the next week or so, due to the busy-ness. However, total time for receipt of EFT withdrawals is 3-4 weeks from time of request. They have NOT stopped processing EFT withdrawals, according to the gentleman I spoke with. I’m giving them the benefit of the doubt on this, since I really have no other choice.
Quote:there not some fly by night operation , they are a publically held company , its going to take time but unless they declare bankruptacy your cash is safe even thou it will take a little while to get out.I believe this.
What upsets me is the whole “Pending, Accepted, Pending” sequence.
First of all that is total b.s. and shows absolutely NO CONFIDENCE for other NETeller members, if I were in another part of the world, I’d be jumping ship from NETeller based on the way they are treating Americans. Not because I necessarily felt sorry for them, but because I see what they do to the customer under pressure.
Second, I believe that if they don’t want to process my funds to me because I am in the U.S. and they are “afraid” (perhaps rightly so) then they should cancel the entire transaction and return the money to the sender who can then pay me in an alternate way.
Right now surely they are breaking some law as they have no operational problems with the rest of the world. Hey this is OUR money, not theirs and what they have done sure seems illegal. Maybe I am naive, and if so, I’d love someone to explain why a company can just legal take our money / or the casino who sent it to us. If it’s game over, then give the money back and really end the game. Don’t rob me. I think affiliates and others need to seek some form of injunction from a court.
Also, I have no idea about law, what international law says about this, but this is the route that seems to make sense to me if they don’t release the funds as they said they would.
Quote:I called them to clarify this – they are currently not accepting EFT deposits for the next week or so, due to the busy-ness. However, total time for receipt of EFT withdrawals is 3-4 weeks from time of request. They have NOT stopped processing EFT withdrawals, according to the gentleman I spoke with. I’m giving them the benefit of the doubt on this, since I really have no other choice.Well I should be one of the first to tell you if that occurs, as I think a few of us did this immediately when the arrests were announced. I hope this is correct.
Poker Dude wrote:I called them to clarify this – they are currently not accepting EFT deposits for the next week or so, due to the busy-ness. However, total time for receipt of EFT withdrawals is 3-4 weeks from time of request. They have NOT stopped processing EFT withdrawals, according to the gentleman I spoke with. I’m giving them the benefit of the doubt on this, since I really have no other choice.This busy-ness is BS. They are able to do efts to non-US accounts in a matter of days. One of the big problems is that the third party clearing house that processed the checks was owned by the 2 guys that were arrested.
Hi all,
I actually had a pretty good sized withdrawal via NETeller going BEFORE the arrests but ended up having it state the “pending” which has now gone on ever since the arrests.
I’d be thrilled if they’d at least return my money to my NETeller account so I can transfer it to a friend outside the states and take the considerably better chance my friend won’t screw me as to have the current situation which seems stagnent to say the least.
I agree there must be a legal precedent in the country in which they are based that states they cannot legally hold my money hostage as it currently seems.
It’s very hard for me to believe the money is in a state of “limbo” between them and the bank to which I originally transfered. Seems to me the transfer was either accepted or denied. There must have been some sort of explanation other than it is “pending” as is what Neteller stats continue to report.
I’m really confused after reading this string just now. Maybe the answer is here and I missed it. But what exactly are you guys saying is going on now with Neteller and US Residents? Is the problem of transactions not accepting related to transfers from your Neteller account to your Bank account only? Or are affiliates/players in the U.S. not able to successfully transfer their funds from the acct. to their atm card and withdraw that way? OR are you referring to peer-to-peer transactions?
I need to be clear before I start changing all my affiliate account payment methods.
I thought things were working ok now with regards to withdraws from Neteller. And I thought other than not being able to transfer to or from an online gaming site… U.S. residents were ok. Not so?
Thank you in advance for helping clear some confusion for me.
Quote:I thought things were working ok now with regards to withdraws from Neteller. And I thought other than not being able to transfer to or from an online gaming site… U.S. residents were ok. Not so?Not so. many of us cannot get our money into bank accounts. Our funds are “pending” and we cannot cancel the transaction. Neteller wont release the funds. I wish they would give them back to the casino so that the casinos may cut us checks, etc… but short story is NO, things are NOT ok.
Tarzan wrote:then they should cancel the entire transaction and return the money to the sender who can then pay me in an alternate way.That makes a lot of sense, though I dont think it will ever happen. I think they would screw us before they went that direction.
You should also note that these withdrawals which went from pending to accepted back to pending do not also contain the cancel option. All my pending transactions in the past allowed me to cancel them. They have that money tied up real tight and that is so very scary. God forbid they actually try to keep that for themselves.
Well, it makes NO SENSE at all why they would delay check payments 6-8 weeks. That has nothing to do with EFT, processors or anything of the sort. That is simply cutting a check. The good news is that US players ARE able to withdraw via ATM, so it makes one feel that the money is not being held because they dont plan on ever paying. at least that is my hope. If they are a publicly traded company then I would hope that there are ways to force payments.
hdaddy wrote:The good news is that US players ARE able to withdraw via ATM, so it makes one feel that the money is not being held because they dont plan on ever paying. at least that is my hope.US citizens are no longer able to withdraw via their Neteller card.
Also peer to peer transfers are meant to take up to 5 business days now apparently, as opposed to before when it was instant. Although as of right now they are still instant.
US citizens are no longer able to withdraw via their Neteller card.
Also peer to peer transfers are meant to take up to 5 business days now apparently, as opposed to before when it was instant. Although as of right now they are still instant.
This is confirmed fact? The card is no longer available at any atm for U.S.?
And what do you mean peer to peer are meant to take 5 bus. days? ‘Meant’? They’ve never taken 5 bus. days in the past and last week we did one and it went right through. So you’re saying from this point on it won’t be quick?
I know this is all very serious and changing quickly but I’m trying to sort through what’s just a temporary/isolated problem to ‘the new rules’.
Since Neteller first said we could keep our accounts and no changes were being made other than that we could no longer send or receive monies to the gaming sites. Now that’s changed and we can’t have ATM at all, and peer to peer is 5 days if I understand you right.
:: sigh ::
Thanks for explaining.
Why can’t I use my Gold NETELLER Card anymore?
The Gold NETELLER Card is not available as a withdrawal option at this time.
We are doing our best to restore our withdrawal options but don’t know how long this will take. In the meantime your funds are safely maintained in trust accounts. We will communicate any updates as soon as possible.
Thats off the neteller updates to US Members :shots:
Daera wrote:And what do you mean peer to peer are meant to take 5 bus. days? ‘Meant’? They’ve never taken 5 bus. days in the past and last week we did one and it went right through. So you’re saying from this point on it won’t be quick?Actually rereading what one of my players sent me, I’m not 100% sure now. From the Neteller site when he went to make a transfer:
NETELLER Peer-To-Peer TransfersPlease Note: NETELLER Peer-to-Peer transfers are now going to be treated like withdrawals and deposits. When you want to send money to friends or family simply request a withdrawal and follow the instructions on the screen.
Allow up to 5 business days for EFT deposits to clear before transferring to another member.
I just checked, and this is the case when you go to “Transfer”, but this might always have been there and it just wasn’t noticed. However I can confirm as of right now transfers are still instanteous, so hopefully it was just a reading mistake
Yes, I transferred to a friend and it was instant. I also talked to my son who said he used his atm card today….the neteller site was updated yesterday with the quote I posted earlier….so not sure.
transfer to another neteller member then transfer to paypal account?
just a thought.
greek39
I just got a new card in the mail 3 weeks ago too. Still has the sticky label on the card. Maybe I’ll glue all my non-working cards together on a corkboard and frame it. LOL
Thanks for the clarification guys. I have a clearer picture now.
