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Natalie, after a few messages via the email function here and three unanswered emails to your address at GW I am still waiting for the rest of my August earnings. I received two transfers to my Neteller account in early September however the total is about $2700 short and I haven’t received it yet.
Common courtesy is to reply to emails and answer my question. What else do I have to do to get your attention? Even copying the email to the support at GW address doesn’t even warrant a reply.
Affiliate ID 63.
Hi Jarvi,
I don’t know why you haven’t received an answer, but you can always contact me at my email nicolas at gamblingwages dot com. Or via the internal messaging system (that’s the one I check most often). Or add me to your MSN messenger nicolas_1875 at hotmail dot com.
I will check up with accounting what went wrong with your payment and get on it right away.
Remember if you contact me, during the week, you will get an answer within 24 hours (not an automated one).
Best Regards,
Nicolas Johnson
Assistant Affiliate ManagerHello James,
I have not received your email, and that’s very unfortunate, because you are totally right. The accounting made a mistake, when sending you the payment. They submitted the payment for $5000, and did not submit the remaining $2700. I got an apology from them, and a technical explanation why it happened. However, let’s not discuss the reasons of their mistake, as I know you just need to get paid. It will be sorted out as soon as possible: I just spoke to their manager, and she will take care of it.
My apologies,
Natalie Stewart
Affiliate DirectorThanks Natalie. I’ve also sent details through to Nicolas so please keep him in the loop as I don’t want both of you running around doing the same thing. I look forward to seeing it in my Neteller account shortly.
