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When I check my stats by casino it says the players have won about $200. When I check the stats by player it says the players have lost $500. Also, the player stats no longer show which casino the player is attached to.
Hi,
Your customers received more in comps and bonuses than they lost last month so we carried those fees over. I will go ahead and wipe out this carryover so you will see the change once the data has been processed tomorrow. We carry over the fees and comps to protect ourselves from bonus abusers but since this isn’t the case with your players I’ll take care of it.
Regards,
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