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Hello,
I am one of Gambling Affiliate affilates.
I’m working with them since march 2010. Until now, there were no problems with Casino Riva campaign. Payment were on time. But on the 15 July I got this mail:Dear Affiliates,
The CPA deal for Casino Riva Polish campaign is stopping today. From now, you will get paid 25% RevShare on the net revenue generated from your players.
We also inform you that for the period of May, June until the 13Th of July, the gains generated from Casino Riva Campaigns will stay on pending in your account for a delay of about 3 months. Our partner Casino Riva wish to do a deep check on the activity of the players recruited during that period before validating the payments and the validation of the CPA’s.This change on the deal concerns only Polish campaign, other Casino Riva campaigns are still running with the existing deals.
We are sorry about that additional delay and we thank you for your understanding.
Best regards,
Why Casino Riva decided to held payments for players so late?
(2 days before day of paying?), why they informed us so late about problems with players from May and June? On which basis they demanded 3 months to verify players? (5 months overall) Isn’t that strange tht all polish affiliates has the same problem now?Few days ago I’ve recived report from May and June. I’ve got 23/30 players accepted from May and only 2/45 from June.
After sending mails to Casino Riva and acf-webmaster I’ve got respond: Casino Riva said they got no deals with me and told me to contact Gambling affiliation, and that I will get no money from them.I’ve spoke to Gambling-affiliation manager – he told me to speak to…Casino Riva, and not to them. So it is like that: Casino Riva says I need to contact Gambling affiliation, and Gabling affiliation says to contact Casino Riva.
Manager also confirmed that they are verifying players asking them for documents. The are sending mails to players that they will get 15€/GB/$ bonus if they send documents to Casino Riva. If a player do that – he is accepted as verified and affiliate is paid form him. If he doesn’t do that he is of course rejected.My question to all managers is simple: when casinos started to verify players this way? This is the way to verify you traffic? What about all players that were on holidays (Hey, it’s summer!), received their e-mail in SPAM folder, or those that didn’t send documents cause they weren’t interested in bonus?
Which of you, managers, would send his/her documents after getting such a mail?I would like to get explanation here on forum from Casino Riva. I request payment for 52 players.
Sounds like they came across a fraud scheme that originated in Poland.
Fraud hurts everyone, as you can see.
Hello,
We have identified auto-incentive which is not accepted in our TC and can be detected by analysing the affiliate’s website, the quantity of players, followed by the number of deposits, the netgaming, the computer serial number, the method of payment of those players.
Unfortunately, this information remains confidential and can only be shared “results” to make it public, by the affiliate.
ACF ensure to secure all informations from our partners, which is logic for an affiliation platform.We’ve always kept a basic agreement rule with GA, which is to check the players before any payment.
You have contracted with Gambling affiliation, please contact them for any futher information, as you are not subscribed to ACF plat-form.
If players identify themselves after six months (less or more..) we will pay them according to the TC set up during the period of the deal. You can be sure that we have also tested on other websites as Fulltilt,
Pokerstars, or even Party Poker, and all operator/plat-form are requesting the same conditions.
ACF informed more than a month ago changes of TC in advance to GA, our TC are now based on revshare commission.According to our explanations, could you please let us know what you consider as SCAM here, Gambling affiliation ???.
We hope that we have answered your questions once again.
ACF-Webmaster for Casino Riva
Please excuse my slight hijack of this thread.
@Acf-Webmaster – May I remind you of the ongoing threads in YOUR SECTION and the fact I have not been answered! You are obviously here so I would request you reply please!!Hello
Well the first case is why did you finally answer after I pressured one of your managers Alex, if You are the Platinum sponsor of this forum ? I still did not received satisfying answer from You, and I still want some kind of a report with proofs that will show that traffic of my Polish players might be fraudalent ( it is suspicious that in one moment every Polish affiliate has the same problem that I do, and it is more suspicious because in the last few months there was no problems with any of the Polish players, but then in May I got payed for 75% of my players and then in June only for 5%.) So is it not interesting that if I had the same traffic in last few months suddenly you started saying that are my players are not real ?
Why you are still sending me to GA if it is your decision that you will not pay me and the GA is only third part of this case?
Hello,
Let’s start from the fact that I’ve just received report from GA regarding my players. There isn’t any info in it, besides date of signup and deposit. I’ve demanded FULL report from you and any proof that my players are fraud as you keep stating.
You’re trying to hide mentioning some paragraphs from your poor TC’s and keep telling me you can’t give me more details – if you accuse me of cheating – prove me it!Your tactics is simple – you send me to GA and you know that they are just intermediary between me and you. All decisions were made by YOU, so it’s natural that if you didn’t paid GA for players, they won’t pay me – and you keep sending me to them.
Your way of verifying traffic is unacceptable for me and probably all people on this forum. I understand that you can require docs when it comes to credit card deposit or withdrawal. But not all players will send their docs when you offer them bonus – this is simple. As I’ve mentioned before:
1) There were holidays
2) Most of these e-mails surely hit spam folders
3) Many of people won’t send their documents cause that will be suspicous that somebody ask for them and offers money! Player isn’t obliged to send you anything if he want and I bet some of players just ignored those e-mails.My payout shouldn’t depend on UNAWARE/WILLING/UNWILLING players! If you do that kind of veryfing players affiliate will probably get only a part of his earnings – not even close to 100%. I’ve lost 25% in May, 95% (!!!) in June.
That difference between months is super suspicious. I think that proves one thing – many players send their ID’s in May, this is a great proof that my traffic was OK. You did a “great job” – saved nice sum of money on affiliates, well done.
Isn’t that strange that during last few months I never had any traffic problems? I think that also proves that my traffic was OK. By your absurd verifying you can earn more money on your affiliates – cuttig their earnings. I know I’m not only one affiliate like that. I’ve already spoke with few people but they don’t have courage to start fighting with you to get their HARD EARNED MONEY!
At the start I’ve sent you few mails, spoke with few managers. All people from your company were ingnoring me, and one EVEN TREATENED ME to stop posting here, cause he will start posting “bad” posts about me.
After the case started to get a bit louder in industry you suddenly shoved some interest. If I wouldn’t post this on forums – You would even bother to answer me I guess, just keep ignoring as you did. I’ve offered you few times to make some kind of compromise with me and you also ignored that. Any self-respecting aff. program would try to do compromise and you didn’t even started to try…
I feel cheated by you. Some time has passed. As you’re not interested in making any kind of agreement with me I decided as follows:
As I didn’t got payment for my 52 players – I will wait next 3 working days and give you one last chance to pay me. After that I will be forced to inform institutions that will hopefully help me.
I will send official complaint to Lotteries and Gaming Authority and eCorga. I will also run a site explaining how “nice” you treat your affiliates.Have a nice day!
Bankroll4you
snehalgarg’s post is forum profile spam in my opinion.
