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January 2, 2007 at 1:47 am #599744vladcizsolMember
I am receiving the following error:
Quote:Server Error in ‘/’ Application.
Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The statement has been terminated.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.Exception Details: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The statement has been terminated.Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Server was unable to process request. —> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The statement has been terminated.]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +533462
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +204
GamShareWS.Service.GetAffiliatePlayer_1(GSInputDS gsInputDS, String sessionID) +63
CampaignDAO.GetCampaignPlayers(String bannerTags, DateTime startMonth, DateTime endMonth) +172
CampaignService.GetCampaignPlayersReport(Affiliate affiliate, DateTime startDate, DateTime endDate, Int32 casinoID) +91
CampaignService.GetAffiliateSummary(Affiliate affiliate, DateTime startDate, DateTime endDate) +450
AffiliateSummary.FormInit() +345
AffiliateSummary.Page_Load(Object sender, EventArgs e) +21
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +47
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061
Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210January 2, 2007 at 2:26 am #720526AnonymousGuestIm getting the same
January 2, 2007 at 7:25 am #720549JimmMemberHi all,
Thanks for posting this. We are aware of the problem and are looking into getting it resolved as soon as possible.
I’ll keep you updated…
Regards,
Lawrence.January 2, 2007 at 9:49 pm #720603vladcizsolMemberThanks Lawrence.
The site is still down. Do your programmers work with an abacus? :tongue:
January 3, 2007 at 4:04 am #720643AnonymousInactiveI just lost it, too funny professor!:laugh:
greek39
January 3, 2007 at 12:53 pm #720686JimmMemberHi all,
I must sincerely apologize for the PlayShare Affiliates website not functioning properly over the past 2 days. It is obviously crucial to your respective marketing efforts that you have access to campaign and player statistics, and this downtime has undoubtedly inconvenienced you.
Some casino software upgrades were completed yesterday, and they required some modifications to the affiliate system to display your statistics as per normal. Unfortunately, our developers were only informed of this update after the fact, and have been working around the clock to get everything up and running.
They have now told me that they require some input from the software developers, and this is what we are waiting on right now.
Without wanting to make any false promises, we are expecting to get everything back to the way it should be within the next 24 hours. If there are any developments in this regard, I will be sure to let you all know.
To end this post on a positive note, I can tell you that we will be launching a new, and massively improved, PlayShare Affiliates reporting system later this month. This will not only improve your ability to analyze your campaigns, but will also ensure that downtime is kept to an absolute minimum.
Regards,
Lawrence.January 3, 2007 at 7:39 pm #720751vladcizsolMemberAlmost there…. Almost there…. Almost there
January 4, 2007 at 12:50 pm #720846vladcizsolMemberStill down!!!! :nervous: :nervous: :nervous:
January 4, 2007 at 3:24 pm #720878JimmMemberHi everyone,
I am more than a little embarassed :blush: to report that we have not yet been able to resolve the problem preventing affiliates from logging into the PlayShare Affiliates website to check stats and retrieve marketing materials.
The development team have spent the last 6 weeks rebuilding our affiliate application, from the ground up, in order to remove the reliance on any third parties. Unfortunately, to date, we have been almost entirely reliant on these third party services, some of which have proved unstable in certain areas of the application. All we can do is apologize profusely for this.
The only consolation is that we are just a few days away from launching an independent system which should provide the stability we all expect. The system also offers additional statistical reports, as well as a neater and more user-friendly interface.
There is light at the end of the tunnel… I promise!
Regards,
Lawrence.January 5, 2007 at 3:12 pm #721078JimmMemberYou can login now! The issue has been resolved, so you can now check your stats and get new banners. :clapper:
The new system is not live yet, but it is just about there…
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