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The Flash animation on referback.com

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  • #604272
    Anonymous
    Inactive

    Dear Cobus and the good folks at Referback,

    You might consider changing the Flash animation on your site so that it only loads if someone clicks on it. My browser, for example, does not automatically fill in my username and password until that animation (which I never watch) has fully loaded. So, each time I go to your site, I have to wait for that useless animation to load before I can do anything. It’s wasting bandwidth and the time of your affiliates. For what it’s worth…

    #745046

    Hi cowboy,

    Thanks for the feedback! :hattip:

    Short term solution: We will ask our developer to change the auto-start function on the video so that it does not start automatically. I think this could be the main reason.
    Once this has been done, I’ll let you know and we can see if it still happens.

    I hope this helps.

    Cobus

    #745052

    Ok – I got some feedback :hattip:

    The problem happens when you are using slow line (I get the same thing when I go to the website from home for example). Unfortunately, because it’s flash, we cannot auto-stop the video.

    What we are going to do though, is put a placeholder on the site so that it says “Click here to play the video”, so that it won’t happen in future.

    May take some time, so please accept our apologies. All very technical for me to take it all in at once – but we are busy sorting it out. :)

    Cobus

Viewing 3 posts - 1 through 3 (of 3 total)