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Terrible move by Partnerlogic

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Viewing 13 posts - 16 through 28 (of 28 total)
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  • #709586
    Anonymous
    Inactive

    I got the E-mail too . .

    PartnerLogic will be “closing all US gaming accounts” . . WTF?

    If they want to suspend acceptance of US gamblers for now, I could understand that. But, when the smoke clears and they decide to once again accept gamblers from the US .. PartnerLogic will solicit all these people to sign up for new accounts and will no longer have to pay the affiliates who brought them on board in the first place.

    Why close the accounts ? Keep the accounts open for now, so once everyone decides it is OK to accept gamblers from the US again they can pick up where they left off!

    This is just a Chicken Shit way to get out of their agreement to pay affiliates for the life of the player! :dafingers . . :dafingers . . :dafingers . . :dafingers . . :dafingers . . :dafingers . . :dafingers . . :dafingers . .

    #709591
    Anonymous
    Inactive

    PartnerLogic terms and conditions state that the player is linked to the affiliate for the lifetime of that player.

    Lifetime means lifetime.

    #709622
    Anonymous
    Inactive
    Claire/PartnerLogic wrote:
    PartnerLogic terms and conditions state that the player is linked to the affiliate for the lifetime of that player.

    Lifetime means lifetime.

    EXCUSE ME ?

    The following is copied and pasted from the e-mail I received:

    We regret to inform you that from 11am EST on 3rd October 2006, we will be closing all US gaming accounts.

    Player’s balances, minus uncleared bonuses, will be returned to players within the next 3 – 4 weeks by check and you will cease to earn revenue share from these players in the future.

    Doesn’t sound like they intend to pay lifetime commissions on these players should they re-register!

    #709815
    Anonymous
    Inactive

    If the accounts are simply closed and not deleted then there would be no reason for anybody to re-register in the future. The accounts would simply be reopened.

    If these accounts are then still tagged to the relevant affiliate (where there is no reason why it shouldn’t) then all will be fine.

    #709997
    Anonymous
    Inactive
    peralis wrote:
    If the accounts are simply closed and not deleted then there would be no reason for anybody to re-register in the future. The accounts would simply be reopened.

    If these accounts are then still tagged to the relevant affiliate (where there is no reason why it shouldn’t) then all will be fine.

    They did NOT indicate that if and when the accounts were re-opened affiliates would continue to receive lifetime commissions from players they had referred.

    What they said was . .

    ” you will cease to earn revenue share from these players in the future

    * IN THE FUTURE .. as in ANYTIME AFTER TODAY ! ! !

    If they meant anything other than that, then they need to re-word and re-send that e-mail !

    Since I posted my answer to Claire 24 hours ago .. I don’t see them coming in here and saying that is not what they meant !

    #710004
    Anonymous
    Inactive

    Thanks to peralis for his correct comments.

    As i have mentioned previously, players are linked to their affiliate for life.

    We are no longer earning any money from these players, nor are we looking to take these away from affiliates. We stick to our promises.

    Should the situation change in the future, the player accounts would be re-opened in the exact same position that they were closed – including the affiliate account number they are linked to.

    #710030
    Anonymous
    Inactive

    I have in the past sent a lot of mails to our affiliate account managers regarding some issues at InterPoker.

    My last mail have remained unanswered for a few month, and I asume that Partnerlogic have no comments since they don’t respond…

    PartnerLogic terms and conditions state that the player is linked to the affiliate for the lifetime of that player.

    Lifetime means lifetime.

    From raketherake.com (Raketherake.com told us all at CAC in Amsterdam how they NEVER had stolen players or signed players that allready had an account. I don’t know why that was said? Since there is no-one who would think that statement was true anyways?)

    This is not a personal attack on Raketherake, just an example…

    http://www.raketherake.com/PokerInterpoker.html

    InterPoker Instructions

    If you have an old account with InterPoker that is not in use, you can still sign up with us. You will need to uninstall the software and then delete your cookies before creating a new account using the link below.

    1. Uninstall the software

    Make sure you do not already have the software downloaded – if you do, you need to uninstall it:

    (Start > Programs > InterPoker > Uninstall InterPoker)

    2. Clear any previous tracking cookies from your computer

    VERY IMPORTANT: If you have been to the Interpoker website before coming to RakeTheRake (or even clicked on a link on another affiliates website), a cookie would have been placed in your computer. You should definitely clear the cookies on your browser before going any further just to be sure. (Tools > Internet Options > Delete Cookies).

    Lifetime means lifetime? :)

    #710043
    Anonymous
    Inactive

    Eric

    We have checked through our email inbox and can find no emails from you that remain unanswered. However if this is the case, then please resend it and we will deal with it immediately.

    Your example in this situation is targetted at that fact that players can open multiple accounts on CryptoLogic licensed software. This is the case across the licensees – InterPoker, Sun Poker, Poker Plex, William Hill, Classic Poker, Littlewoods, Betfair and UK Betting.

    In your example, the original account that the player signed up with is still, and will always be, attributed to the original source, so when the player plays with that account the original affiliate will earn revenue from it.

    The fact that they have chosen to set up a second account is something which is not within InterPoker’s or PartnerLogic’s control.

    We were unaware that the instructions on how to set up a second account or remove cookies were so explicit on this affiliates website. We will be asking them to remove this immediately.

    #710185
    Anonymous
    Inactive
    Claire/PartnerLogic wrote:
    Thanks to peralis for his correct comments.

    As i have mentioned previously, players are linked to their affiliate for life.

    We are no longer earning any money from these players, nor are we looking to take these away from affiliates. We stick to our promises.

    Should the situation change in the future, the player accounts would be re-opened in the exact same position that they were closed – including the affiliate account number they are linked to.

    OK … if that is true, then I think PartnerLogic should send out another e-mail confirming that if and when the online gaming issues are straightened out, affiliates will definitely continue to earn the same revenue share in the future, as they have in the past, from any US players they brought on board.

    That was not what was communicated in the last e-mail.

    #710262
    Anonymous
    Inactive

    Hi Claire,

    As I remember the mail was sent from my hotmail, as you might remember we had some server problems in the past. (Therefor it is not stored in my outbox)

    Well the mail was sent as a reply, re: “improving our partnership” or similar.

    I send some screenshots of how a danish affiliate pokerforum.dk, which were invited to CAC in Amsterdam and Las Vegas by Patnerlogic, explain on their MSN support how to delete an existing account at InterPoker, which were affiliated to another of your affiliates in DK and how to make a new one and get rakeback.

    I have gone over this issue a few times and even past it on to the former manager af Pokerplex, but nothing happens.

    Well well – I think you know all about the rakeback problems, and it is not partnerlogics fault. It is up to the top dogs at cryptologic who need to either fight it or accept it. (And by that I mean don’t write “lifetime means liftetime”)

    Well well we are happy with Inter CASINO, but InterPoker is something else.

    For those who reads this, I can tell you that Claire did solve a huge problem this summer for us and we have no complains about the partnerlogic team. It is simply the fact that it is so easy and fully accepted by all cryptologic poker skins, to open new accounts and delete old ones and even get rewarded for doing so.

    Ciao, Erik

    #710263
    Anonymous
    Inactive

    PS:

    Mark did receive the screenshots as well in the past, so Partnerlogic is fully aware of their methods. I still got them btw.

    For those who don’t know how it works: They spam the player chat in the poker rooms, make them signup at interpoker and get 32% rakeback.

    It came to our attention when we got mails from our users complaining about the spam and asked us about rakeback.

    #710637
    Anonymous
    Inactive

    Is Partner Logic no longer accepting affiliates from the US? I tried to register and got an error message stating: “account registration not permitted from your country location”.

    #710734
    Anonymous
    Inactive

    We are still accepting affiliates from the USA, however this will need to be done manually at the moment.

    Please email me on [email protected] to discuss what I need and I will take care of this for you.

    Thanks

Viewing 13 posts - 16 through 28 (of 28 total)