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Stats problems?

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  • #606777
    Anonymous
    Inactive

    Does anyone else have stats problems with PL?

    Mine always show N/A for everything, including clicks, even when there have been some. Is this normal? It’s a bit unsettling.

    #758069
    Anonymous
    Inactive

    as far as i remember, it shows n/a until you get a first depositor on your account. depositors also vary on currencies.

    hope that helps…

    #759065
    Anonymous
    Inactive

    Hi VPGenius,

    splinterfree is 100% correct!

    Why is Player x in my stats but there is no revenue next to his name? (N/A)
    This is most likely because the referred player has not played for real money yet! Once the player makes his first deposit in his account and starts playing for real in the casino or poker room, you will be able to retrieve stats and see your revenue share for this player.

    If you have any doubts, please get in touch with me.

    Claire

    #761199
    aaronsmith
    Member

    ok so I guess that is the same with my account thanks

    #761228
    galova14
    Member

    Hi rob3786,

    Just to let you all know more info on our reporting tool. There are a number of reasons why any referred player may not be appearing in your stats, here are the most common:

    1. The referred player did not actually register with our gaming brand after clicking on your link i.e. they came to your site, clicked the link to the PartnerLogic gaming brand site, got disturbed or decided against signing up, closed the browser – then in a totally different session on their computer, they went directly to the gaming site URL and signed up.
    2. The potential referred player blocks cookies on their computer making it impossible for PartnerLogic to track them.
    3. Your link to our gaming site is not correct i.e. you did not create and collect your link through our Creative Generator

    Please get in touch with me so we can find out more about your stats. I am pretty sure that the referred players have not deposited and started playing yet, so you can not see activity on your affiliate account.

    If you feel that there is still an issue with your account, feel free to PM me or email me and I will get back to you very soon.

Viewing 5 posts - 1 through 5 (of 5 total)