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Stats not updated – Problem

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Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
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  • #616534
    GoogleBotNeo
    Member

    Stats hasn’t been updated since March 27.

    Does anyone else have this problem or is it just me.

    #797821
    Pattanaphong
    Member

    Hi there,

    Unfortunatley due to the Poker Migration, a number of our systems have gone down. As a result we have not been able to recieve updated stats. Sorry for the delay in stats, i will keep you upadted on the situation.

    #797833
    net_pharma
    Member

    @webpp 201114 wrote:

    Stats hasn’t been updated since March 27.

    Does anyone else have this problem or is it just me.

    same problem my end :unhappy:

    Hope all stats are still being tracked.

    #797853
    Pattanaphong
    Member

    Hi Paul,

    Sorry for the inconvenience, hopefully this will be resolved soon. The tracking is still working fine, the data has just not been updated. I will keep you updated. Thankyou for your patience.

    #797864
    net_pharma
    Member

    @Shenaly 201189 wrote:

    Hi Paul,

    Sorry for the inconvenience, hopefully this will be resolved soon. The tracking is still working fine, the data has just not been updated. I will keep you updated. Thankyou for your patience.

    Hi Shenaly

    Thanks for the update :hattip:

    #797865
    Pattanaphong
    Member

    No Problem, let me know if you have anymore problems.

    #797905
    lalo1145
    Member

    Payday, when you think that will be ?

    regards

    #797934
    Pattanaphong
    Member

    Dear Affiliate
    Due to essential maintenance to our database and servers we regret to inform you that the Partnerlogic reporting tool is currently not up to date. Unfortunately this could take several days to fix, which could also mean payments on the first of the month will be delayed until this issue is resolved. Please be assured that access to all other areas of the PartnerLogic site are still available and this in no way affects tracking. Also the casino and poker room are still running as usual.
    We thank you for your patience in this matter.
    If you do have any questions or queries please let me know

    Regards

    Lee Knott
    Head of Affiliates.
    [email protected]

    #798135
    Anonymous
    Inactive

    Any news on payment? All my stats for March are blank, except for visits.

    #798140
    net_pharma
    Member

    @FictionNet 201575 wrote:

    Any news on payment? All my stats for March are blank, except for visits.

    same here :unhappy: any ideas when the stats might be updated, been a while now.

    #798187
    Pattanaphong
    Member

    Dear Affiliate,

    Apologies for the delay in stats. All Casino stats are now up to date and we hope to have Poker stats also up to date by tommorow.

    Thank you for your patience.

    #798188
    GoogleBotNeo
    Member

    Actually I just checked the stats for last month, nothing has changed, the stats are still not showing.

    #798189
    Pattanaphong
    Member

    Hi,

    We currently have all stats for April. We are working on retrieving the March stats, unfortunatley this may take a few days. We should be up and running some time this week.

    Once again apologies for the incinvenienve and thank you for your patience.

    #798205
    Anonymous
    Inactive

    My March earnings have suddenly disappeared. It was showing players and earnings from March but it’s not showing anything at all now. Any idea when March earnings can be requested? It’s already the 6th.

    Thanks.

    #798206
    Pattanaphong
    Member

    Hi,

    Please be assured that all data will be retrieved, we are working to fix this as soon as possible. We should have data some time this week. I will keep you posted.

Viewing 15 posts - 1 through 15 (of 19 total)