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  • #614797

    I have problems with statistics not being updated for very long time
    I send at least 3 emails to the support in last month and receive no reply till today.

    Very unprofessional behavior

    Have received information about 25-30 players registered at partybets and gamebbokers
    but statistic shows 0

    I know this is not true.

    #794008

    Although they did not reply to my email ,
    today they daclare this:

    GA just declare that they are stoping campaign with Partygaming and Affclub

    Carnival Casino, Club Dice, Casino King, Casino Swiss, Gamebookers, Partybets, Magicbox Casino, Partycasino and Partypoker and Casino Las Vegas.

    Thats too bad because I send so many players to gamebookers and partybets but never got any commision paid for that. Probably I send 20-30 real money players.

    GA please reply why dont u answer on all my emails, why campaign for gamebookers and partybets is still not updated and what it will happen when you stop this compaign totally?

    #794021
    StephenB
    Member

    Hi,

    FYI: Affclub & Partypartners have not fully discontinued working with GA,
    We are only closing CPA campaigns and will offer new Rev.share deals with GA beginning of Feb on all Affclub & PartyPartners brands.

    For Gamebookers and PartyBets that are allready offered on Rev.share we are going to launch new rev.share structure and promotions.

    Regarding your stats, Asher (Affclub & Partygaming) will as soon as he returns from CAP Euro London on Feb 2nd send all your stats for PartyBets and Gamebookers to Antoine. We are currently working on a system to provide GA affiliates with online stats…will be available in connection with the new promotions/campaigns.

    Regards,
    Nick – Affclub & PartyPartners

    #794022
    Nik_affclub;195801 wrote:
    Hi,

    Regarding your stats, Asher (Affclub & Partygaming) will as soon as he returns from CAP Euro London on Feb 2nd send all your stats for PartyBets and Gamebookers to Antoine. We are currently working on a system to provide GA affiliates with online stats…will be available in connection with the new promotions/campaigns.

    I have this issue with GB and PB delayed updates for months now. Many players registered making deposit.
    Either your stats are not yet updated or this campaign is not profitable at all.

    IS it true that stats are not showing at all if we have negative balance for this campaign ?

    #794088

    As a mater of fact I think there is more than these campaigns not tracked at all.

    I have number of clicks (300+) in January and not even one sale reported in your reports.
    Just can’t believe that it is true !

    Is it possible that GA network is in some kind of crisis or something ?

    #794216
    take1look
    Member
    Jalle;195902 wrote:
    As a mater of fact I think there is more than these campaigns not tracked at all.

    I have number of clicks (300+) in January and not even one sale reported in your reports.
    Just can’t believe that it is true !

    Is it possible that GA network is in some kind of crisis or something ?

    Hello Jalle,

    All stat will be updated in your account as we need to get all the reports from our partners first.

    REgarding GA, don’t worry, everything is fine, all our team is back from CAP London where we meet a lot of our affiliates and our partners. And we are not affected by the financial crisis, the company is still doing great !! :-)

    Best regards

    Antoine

    #796662
    livegirl1
    Member
    Jalle;195902 wrote:
    As a mater of fact I think there is more than these campaigns not tracked at all.

    I have number of clicks (300+) in January and not even one sale reported in your reports.
    Just can’t believe that it is true !

    Is it possible that GA network is in some kind of crisis or something ?

    Same thing with Betclic campaign, I have lots of CPA´s not tracked for sure.
    But hopefully Ali and Antoine are on it :hattip:
    G.A. as always been great for me, good support, great guys there (cheers Ali! :tongue:), I recomend it.
    I have just this problem that´s been now for almost a month, but I am confident we´ll sort it out soon.

    #797316
    ebyd1
    Member

    I am waiting for the Betfair CPA-Stats (approximately 30-40) since NOVEMBER 2008!
    And the Betclick CPAs (German market) haven’t been validated once since the beginning of 2009!

    Of course they are allways telling me they had to wait for the clients, who are having problems with their data but by now I hardly can believe that.

    I don’t know if I should send further traffic through GA… What shall I do?

    #797319
    take1look
    Member

    Hello JerryStiller,

    For Betclic, we are waiting for the payment of january and february activity. I’ve got the confirmation from the European Manager that all the activity sending from our affiliates will be accepted so once the payment received, we will validate and pay all affiliates for this campaign.

    REgarding Betfair, we are waiting for their Netrefer system, they have to do some change. At the moment, in Nerefer, the stat doesn’t show the qualified CPA. But all is recorded and once Nerefer will be ready, we will provide you all the stat from the beginning of the campaign.

    We apologize for these delays but just keep in mind that at the end you will be paid for all your trafic and all the players you are sending to the brands we are working with.

    Best Regards

    Antoine

    #797327
    ebyd1
    Member
    Antoine1;200436 wrote:
    REgarding Betfair, we are waiting for their Netrefer system, they have to do some change. At the moment, in Nerefer, the stat doesn’t show the qualified CPA. But all is recorded and once Nerefer will be ready, we will provide you all the stat from the beginning of the campaign.

    Yes, I know that because you are telling it since 4-5 months. We understand if it takes 1-2 months but by now we can’t be that patient anymore. As you can imagine, we also have had costs that are still not covered. And we have absolutely no sureness when this situation will change.

    #797344
    ebyd1
    Member

    I hope you know that you are loosing profitable affiliates even though it is not your fault.

    #797397
    netgambling
    Member

    same thing here, this time with the bet-at-home application at GA, i think i have more than 6 CPA’s in 2 months.. at a traffic of 3000 visitors/day.

    #797460
    netgambling
    Member

    Anyone else has this problem pls??

    #798145
    livegirl1
    Member
    warrior;200560 wrote:
    same thing here, this time with the bet-at-home application at GA, i think i have more than 6 CPA’s in 2 months.. at a traffic of 3000 visitors/day.

    Same problem with Betclick here. I have 0 shown, I should have so much more. I started some other campaigns at GA now, see if these track right, and of course I think GA will recover the ones I made that havent shown already.
    As for GA people I got nothing but good things to say about them. Antoine has been helping us with our issues and Ali has always been there for us too.
    GA still rocks, every software has its momentarily failures, then they get fixed :)

    #798192
    take1look
    Member

    Dear Affiliates,

    1-We all want you to know that we are investigating every possibility regarding your claims of Betclick campaigns.

    2-I am aware that techical issues regarding Betfair campaign took longer that we expected and apologies for that. However, once it’s done ( they are on the verge of finalising it), the results will be updated from zero meaning all the activity will appear from the beginning so that no affiliates will lose any cent. All the activity is recorded.

    3-Warrior – If you can provide me the details, I am ready to check stats and give you an answer in a minute regarding any queries on Bet-at-home campaign.

Viewing 15 posts - 1 through 15 (of 20 total)