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My stats are down, it says I cannot access them. Anyone else?
Justin
I can log in, but it’s only showing hits. Twice this month my revenue went back down, which is odd.
stats are not showing anything at all for me, just a bunch of NANs…
Hi guys,
We had another round of system updates to our site last night and all should be restored now and displaying properly. Apologies for the inconvenience.
Please let us know if you have any troubles.
Thanks,
Sara
Sara wrote:Hi guys,We had another round of system updates to our site last night and all should be restored now and displaying properly. Apologies for the inconvenience.
Please let us know if you have any troubles.
Thanks,
Sara
Nope, still not working for me.
Nope, mine are still showing zero. Except for hits.
Many thanks guys….looks like the upgrade isn’t quite complete yet. We’re on it!
Will let you know once all is back to normal….unless you spot it before we come back here.
Many thanks as always.
Sara
Splinterfree – in that screenshot – the merchant drop down box. Try going back in and change it to all. Something has changed where the default is now just “income access” so that option won’t show ultimate bet’s or other property stats.
f&p wrote:Splinterfree – in that screenshot – the merchant drop down box. Try going back in and change it to all. Something has changed where the default is now just “income access” so that option won’t show ultimate bet’s or other property stats.Thx mate, didn’t realize that. Good thing AMs are there to point this stuff out sly.gif NOT :Partier:
Mine are still down, any updates on this?
Justin
Hi jackpotcasinoguide,
The upgrades are still in progress but you should be able to access your stats. Just tested it for you. Can you please try again?
If you still have trouble, please shoot me an email.
Many thanks,
Sara
Still no stats on my end.
Justin
Hi jackpotcasinoguide,
Many thanks for your follow-up post.
I just sent you an email with screen shots of your stats.
Please let me know what specifically you’re having trouble running as everything should be normal now.
Thanks again.
Have a brilliant weekend.
Sarafina
Stats still down for me, anyone else?
Justin
Hi Justin,
Hope the email I sent you explaining why your stats weren’t displaying correctly resolved the issue for you.
If not, I’ll be glad to ring and walk you through the reports.
Many thanks,
Sarafina
