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@FictionNet 250081 wrote:
Are Fortune going to comment on this case?
I advised my AM about this thread a few weeks ago so they are aware of it.
@FictionNet 250081 wrote:
Are Fortune going to comment on this case?
After all this time I figure they would have already done so if they intended to.
grattag, due to the language barrier I suggest you contact a reputable gaming lawyer in your country who could cooperate with a local partner in South Africa. Alternatively you might try to contact a gaming lawyer in S.A. and ask if he has partners in France. I figure this will not be cheap but it might be worth a try if FL owes you a substantial amount for these players.
You may also contact ecogra but I would not expect much from them.
Edit: Before contacting any lawyer I still suggest checking the South African register of companies to assure the affiliate program is officially located in that country.
@Halelovas 250087 wrote:
You may also contact ecogra but I would not expect much from them.
Don’t waste your time eCOGRA is just a glorified marketing seal which at the end of the day eCOGRA refuse to wear any accountability as I’ve highlighted below:
http://www.ecogra.com/Home.aspx
These requirements are enforced through onsite reviews and continuous monitoring.
Quote:http://www.ecogra.com/About/Overview/OurMission.aspxEnforce industry standards through inspections, reviews, and continuous monitoring of every aspect of online gaming operations, including business efficiency, dispute procedures, customer service and support, responsible gaming measures and fair gaming.
Continuous Means (http://www.thefreedictionary.com/continuous): Uninterrupted in time, sequence, substance, or extent.
However eCOGRA does a back-flip and inserts a hidden caveat out of plain sight which removes all responsibility and accountability for these eCOGRA Seals.
Quote:Safe and Fair Sealit cannot offer 100% assurance that the operation of any games at any given site is at all times in accordance with the eCOGRA requirements. Therefore eCOGRA cannot assume responsibility for the consequences resulting from the use of any Internet gaming site bearing the eCOGRA Safe and Fair seal.
What a sham!!!
@FictionNet 250081 wrote:
Are Fortune going to comment on this case?
Absent people are always wrong…
Thank you for the advice.
Indeed, only eCOGRA Microgaming wind …
I contacted some lawyers in South Africa. I currently negotiating prices. Not easy …I want this case to be a bomb for dishonest casinos.
I’ll let you know.Thank you very much for all your support.
@AussieDave 250083 wrote:
I advised my AM about this thread a few weeks ago so they are aware of it.
They were probably too busy spending money they’d shaved from affiliates in London.
@grattag 250148 wrote:
Indeed, only eCOGRA Microgaming wind …
If an online casino had these statements it would be considered ROGUE :laugh:
Thank you for keeping us updated on this, grattag.
According to the T&C’s of Fortune Affiliates
1.14 “Us, We, Our” means Napier Limited trading as Fortune Affiliates, the exclusive Affiliate Programme provider to The Fortune Lounge Group about which more information can be obtained from the Website;
Napier Limited is napierlimited.com, which is hosted on the Maltese servers of Fortune Lounge (digimedia.com.mt).
Hello everyone and thank you for your advice
Halelovas, you mean that Fortune Lounge is Digimedia Limited ? Their address is at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta ‘Xbiex XBX1011 ?
If this is Malta, I know a French can take charge of my case. So for me, this is perfect.
Can you confirm this information ?
Thanks.
phil
@grattag 250180 wrote:
Fortune Lounge is Digimedia Limited ?
I think some facts need to be established here otherwise people are going to be chasing their tails with wrong information.
Digimedia Limited holds the gaming licenses in Malta. There has also been a change in structure with reference to the old Bella Rock Entertainment Group (aka Carmen Media). Because both Fortune Lounge Casinos (FA) and ex Bella Rock (ReferBack) share the same Digimedia gaming licenses.
- Platinum Play
- Royal Vegas
- Vegas Palms
- Jackpot City
- Gaming Club
- River Belle
etc etc
Ta ‘Xbiex is Malta, yes. However, this is only where the website is hosted any not where the company is registered. I think you are right by contacting Fortune Affiliates in ZA.
Hi All,
This is a once-off statement on this post from Fortune Affiliates.
Fortune Affiliates wants it to be known that we have paid all commissions owing on all French players to all associated affiliate accounts. If anyone has concerns regarding their account, please contact your account manager to discuss them in detail.
Last year Grattag was contacted directly regarding an internal audit that the Fortune Affiliates team carried out on his account. It was found and communicated that all commissions owing to him with regards to French players had been paid.
We did suggest at the time that if he was still concerned about payment for revenue generated by his players that he contact eCOGRA for a full audit; this offer still stands.
Fortune Affiliates is a long-standing affiliate programme that bases all its partnerships on trust and integrity and for this reason completely deny the allegations made in this post.
Kind regards,
The Fortune Affiliates TeamWell done for the reply.
It would appear all has been done correctly and if offer to have full audit with eCOGRA hasn’t been taken it begs the question why?
You may think I’m being naive believing a casino but there has to be trust and we have worked with Fortue Affiliates for quite a while now and have never experienced anything but professionalism and transparent honesty.
Ciao
Kolo@Cristina-Fortune 250522 wrote:
Hi All,
This is a once-off statement on this post from Fortune Affiliates.
Fortune Affiliates wants it to be known that we have paid all commissions owing on all French players to all associated affiliate accounts. If anyone has concerns regarding their account, please contact your account manager to discuss them in detail.
Last year Grattag was contacted directly regarding an internal audit that the Fortune Affiliates team carried out on his account. It was found and communicated that all commissions owing to him with regards to French players had been paid.
We did suggest at the time that if he was still concerned about payment for revenue generated by his players that he contact eCOGRA for a full audit; this offer still stands.
Fortune Affiliates is a long-standing affiliate programme that bases all its partnerships on trust and integrity and for this reason completely deny the allegations made in this post.
Kind regards,
The Fortune Affiliates TeamDo I understand correctly that the players grattag claims to be owed commission for were not referred by him?
If Fortune Lounge now claims that grattag’s claims are untruthful, they could have done so almost three months ago already, by the time this topic was posted. FL are sponsors of this forum and other topics were addressed by them during this period. This silence just raised my suspicions and I do not understand why this topic is not properly being addressed by them.
@ Ecogra: I believe people are aware of their reputation by now. I figure legal action would be the only option to find out who is right and who not in this case.
