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hi CAP. It’s been a very long time I post here at CAP. the reason why i’m posting today is if anybody can help me out with SUNSET SLOTS CASINO not paying me on my legit win. i already talked to support many times in regards to this matter and they assured me that my winnings were legit and all I had to do was make the min deposit which I did. I tried to log in today and my account was locked. I have all prove on chats with support from this past 2 weeks. I’ll send you guys a copy if anybody want to see it. They assured me that nothing was wrong and everything. My casino id at SUNSET SLOTS is LEGIT
I can’t believe from so many years I’ve been in this business, i’m having problems as a player as well. Thanks guys. and always, CAP rocks! hope I get some help in regards to this matter. :hattip:
@Scandle5 238446 wrote:
hi CAP. It’s been a very long time I post here at CAP. the reason why i’m posting today is if anybody can help me out with SUNSET SLOTS CASINO not paying me on my legit win. i already talked to support many times in regards to this matter and they assured me that my winnings were legit and all I had to do was make the min deposit which I did. I tried to log in today and my account was locked. I have all prove on chats with support from this past 2 weeks. I’ll send you guys a copy if anybody want to see it. They assured me that nothing was wrong and everything. My casino id at SUNSET SLOTS is LEGIT
I can’t believe from so many years I’ve been in this business, i’m having problems as a player as well. Thanks guys. and always, CAP rocks! hope I get some help in regards to this matter. :hattip:
Hey Scandle5- First and Foremost… it’s great seeing you here on CAP. You are always welcome to visit us here in the community
However, the terms of your visit today is such a bummer! Thanks for bringing this to our attention… as well as to the community’s. I will be sure to get with the team ASAP and see if there is any way we can help bridge a connection here for you. More to follow…@Scandle5 238446 wrote:
hi CAP. It’s been a very long time I post here at CAP. the reason why i’m posting today is if anybody can help me out with SUNSET SLOTS CASINO not paying me on my legit win. i already talked to support many times in regards to this matter and they assured me that my winnings were legit and all I had to do was make the min deposit which I did. I tried to log in today and my account was locked. I have all prove on chats with support from this past 2 weeks. I’ll send you guys a copy if anybody want to see it. They assured me that nothing was wrong and everything. My casino id at SUNSET SLOTS is LEGIT
I can’t believe from so many years I’ve been in this business, i’m having problems as a player as well. Thanks guys. and always, CAP rocks! hope I get some help in regards to this matter. :hattip:
Well for starters i saw another post at another forum which i will paste here at the end.
I hope that your issue isn’t going to take the similiar root. If you look up the comments for sunset slots in google all is looking negativ.B carful with sunset slots casino, i hear alot about this from another forums. Heard that computers crashing after downloadin the software cause it posed a thread as norton triggered a warning. I also read this recently on another forum … i paste it here
“Sunset Slots linked to Redflush & Casino La Vida: I have some info and hope to get more insight from others. I’ve received emails from Sunset Slots a lot recently with free bonuses but i am very skeptical. I am weary to put my money in this casino for a few reason which i’ve noticed recently… they started off as Rival brand and then suddenly they removed the sign from the website. I was surprised an even happy to see rival accept USA players but i gave it time to see then noticed the sign was taken down. i think that a known rival name gets our trust and then it suddenly removed without noticing. Then what made me more concerned was when i saw a link between sunset slots and redflush casino & casino La Vida. i saw this when they first came out and i contacted support through livechat and see the same agents chatting for sunset slots as managed redflush and la vida casino. Why i wont put my money in sunset slots is because it look like the same people operating microgaming and rival (supposedly), after i dug further in forums and blogs i hear that it can be a problem to have 2 different types of software brand because it can be conflicting interest. Then if they own all 3, it has to shutdown one brand and i will think its the least profitabl one which is sunset slots. that will mean all deposits and if have withdrawals = all gone! if anyone knows any more it will be great to hear.”
Maybe try contacting Redflush & casino la vida and hopefully they will help you, if anything they might get alarmed and try to speed it up in the least haha.
Here’s is the issue i found about Sunset Slots not paying.. this looks very tedious from the sound of it alone.
Casinomeister’s Online Casino and Poker Forum
If anyone knows more it will be good to hear.
thanks
Hi there, Andy from Sunset Slots here.
With regards to this player, our Risk Department has found that the player has a previous history chargebacks and we have refunded the deposits immediately. As per our terms and conditions any withdrawal linked to fraudulent activity will not be paid
Ok. First of, I spent days sending them proof and ive been told several times by sunset that all was ok and my winning was legit. They got vincent ti talk to me. He said I will get my winnings. Im still waiting.
Almist a month, sunset told nothing about chargeback. They said my winnings and everything was giod. No excuse. If was just a player rhat dnt know much about inline casinos. What do u think I would say about chargeback when fo1 a month ty hey said I will get paid. Im waitibg for my total withdraw.f they only give back my deposit, I swear, the entire world wilk jnow abiut this
I jst called them today. They said the floor manager will contact me I n 8 hrs and my withraw is with there fianance department. Im assuming I am getting paid on my lilegit winning. Ill keep u all updated. Thanks CAP
GUYS, RIVAL GAMING ( SUNSET SLOT CASINO ) SAID THAT THEY ARE NOT GONNA PAY ME. I CAN’T BELIEVE THIS GUYS. THEY MADE ME DO ALL TYPES OF WORK AND WAISTED MY TIME OVER A MONTH NOW MAKING ME IT LIKE I WAS GETTING MY MONEY.
now, i don’t even want the money anymore. in return, i’m gonna spend more of my time and my money to let the world know how scandleousssss this guys are. A LETIT WINNINGS, they try to make excuses with chargebacks and such. f#$% u guys. YOU GUYS MADE A BIG MISTAKE. you will lose 100 X my winnings after I let players as affilaites know what a scandleous Sunset Slot casino is. YOU JUST WATCH AND see your players not depositing there anymore.NOT PAYING AFFILIATES IS BAD ENOUGH BUT NOT PAYING PLAYERS? ARE YOU GUYS OUT YOUR MIND????? :banger: :banger: vincent, you call your self support when you knew everything and tried to act innocent. I WILL DO ALL I CAN TO LET PEOPLE KNOW ABOUT THIS. YOU GUYS HAVE FACEBOOK? TWITTER? ANY OF THEM, I WILL LET ALL PEOPLE I KNOW AND AFFILIATES TO MAKE SURE YOU GUYS GET WHAT YOU DESERVE. YOU GUYS HAVE NO INTEGRITY AND RESPECT FOR PLAYERS AND AFFILIATES. DON’T EVEN HAVE CLASS FOR A CASINO. I WASNT ENVOLVED FOR MANY YEARS BUT NOW, I THINK I WILL. :flush:
THANKS CAP FOR YOUR SUUPORT.
I have proof of the past month on our conversations. If they said after they reviewed my account and everything, they already said my witdraw was legit and i can cashout. How dare they cancel that after i did everything they told me to do. I spent so much time to cash out that small winnings. Small as in small potatoes. $200 and $25 was my deposit. This casino is dishonest as vegas frontier and those guys from 10 years ago when i posted here at cap.
I hate this guys so much, i’m even gonna post about them at betgrandprive facebook wall. Seriously, they messed with a wrong guy. I won’t get my money. Thats fine, keep my winnings and buy some integrity sunset slot casino because you guys will loose way more now im involved.
i think i’m also gonna create couple webpages and spread it online about this none paying, MOST ROGUE casino SUNSET SLOT CASINO. THEY ARE RIVAL GAMING. IF THEY CAN DO THIS TO A DEPOSITING PLAYER, THINK WHAT THEY WILL DO TO AFFILIATES!!!
You mentioned chargebacks a couple of times. Generally those players that make a chargeback when they lose, don’t get paid when they win. It pretty standard and I think most casinos have similar rules.
ok, the thing is, when I made my withdraw, the casino did not mention anything about charge backs. they told me everything was good. after I posted here at CAP was when they first brought it up to my attention. THIS IS THE CASINOS MISTAKE. trust me, if they told me earilier then I wouldnt even made the deposit.
MY EMAILS WITH THE CASINO:
Hi Nathan. Thanks and it’s not a problem.I’ll make a deposit today. I’ll tke a picture or fax you my documents. The only thing is that I do havve my atm card number but the card itself will be coming to me in 3 days from wells fargo. I can fax you my checks or either way, I can wait 3 days for the atm card. it’s not a problem. Can I get your fax num ber? thanks
Dear SCANDLE5
Nathan here from Sunset Slots Casino.
We would like to congratulate you on your recent win at thecasino.
Please be advised that in order for you to make a successfuldeposit a deposit is required. Then after we will begin processing yourwithdrawal.
As part of the withdrawal process we require verificationdocuments for all first time withdrawal at the casino. The documents willbe later saved for future records. Please note the all documents aretreated with the strictest of confidentially.
List of documents required to complete your withdrawal.
1. Copy of pictureidentification document or drivers license
2. Copy of any recent utilitybill or telephone bill in your name (not older thanthree months)
3. Front and back ofCredit Card used for deposits (we only need to seethe first and last 4 digits of the card number, please also block the 3 digitsat the back of the card)
If you require assistance please contact our Customer Support Team.
Bestregards,
NathanTHERES MORE:
support@sunsetslots.com
Apr 11 (5 days ago)to me
Hi there SCANDLE5, We are still processing your withdrawal request , we will notify you when the money has been paid to your withdrawal method .If you require assistance please contact our Customer Support Team.Best regards,Vincent
Message from Sunset Slots Cashier
Dear Mr. SCANDLE5,
Your username is legit.
A receipt from Sunset Slots to inform you that your deposit for 25 has been successfully completed.
Thank you for your loyalty at Sunset Slots where we value your service. Good luck!
If you require assistance please contact our Customer Support Team.I HAVE 100 OF THIS EMAIL WITH ME AND SUNSET SLOTS.
NOW TELL ME. AFTER THEY GUARENTEED ME THAT MY WITHDRAW AND CASHOUT OUT WAS GOOD. HOW CAN THEY F#$% ME IN THE END?
I wouldnt post if i am not sure my withdraw was good. It was good. Those guys just tried to mess me over with small potatio $. Serious, they call themself a casino? No. The floor manager needs to get fired and the marketing team, i noticed lowered their no deposit money. I wonder why. Get real. If a paying player wins, just pay. Don’t make it worse.
