Online Casino

[Anonymous]

I checked with the casinos and was told that they’re sending our communications in this regard – if you have a cash balance please pm your account number and I will get them to get hold of you.

Any of your players who finsd themselves in the same boat must not hesitate to contact the casino and their cash balances will be processed asap.

Belle Rock players have always been in good hands wrt their cash, and this will continue to be the case in this process.

Shane

[Anonymous]

@Shane 187389 wrote:

Any of your players who finsd themselves in the same boat must not hesitate to contact the casino and their cash balances will be processed asap.

Belle Rock players have always been in good hands wrt their cash, and this will continue to be the case in this process.

Shane

Hi Shane,

Hope all is well with you and yours dude!

I woke up to complaints from members about being locked out with money in their accounts and they are NOT very a happy so I wanted to ask if any of the players got notice of this before the fact?

Thanks much
Robin

[Anonymous]

Hey Robin,

It’s all good here in SA now that the sun is *finally* out in full force

I didn’t get a full breakdown of the comms roll out I only asked if a plan was in place and got an affirmative to that.

One thing I did find out which made me breath a bit easier about the volume of the accounts closed is that they started from as far back as 1996. Many of these older accounts were dormant and not contributing to affiliates revenue.

I will be posting a list soon of what we offer wrt non US marketing and what we have coming soon to drive acqusition and income in the ‘new world’.

Cheers,

Shane

[Anonymous]

Thanks Shane,

I’m looking forward to it.

[Anonymous]

@Shane 187389 wrote:

I checked with the casinos and was told that they’re sending our communications in this regard – if you have a cash balance please pm your account number and I will get them to get hold of you.

Any of your players who finsd themselves in the same boat must not hesitate to contact the casino and their cash balances will be processed asap.

Belle Rock players have always been in good hands wrt their cash, and this will continue to be the case in this process.

Shane

Shane,

This is very “disingenuous”!! Belle Rock should have contacted players and made arrangements to refund any money due!! It should not be up to the player to do this. In essence, if a player doesn’t know what’s going on, or doesn’t contact you, then you just keep the money!!

Quite a bit of money you’ll get to keep by cheating players who were loyal enough to spend money with your casinos, but now aren’t even woth an email!

If it sounds like I have bad blood about the way this was handled, you’d be correct.

[Anonymous]

Please reread my post… BRE had implemented a communication strategy – the section you highlighted was in reference to any players who may not have received their comm’s. due to spam filters, changed email addresses etc.

In these cases I recommended that any forum owners simply advise the players to contact the relevant casino support center.

I queried this process to ensure that I could give the forum owners the correct process so that a) they can give this info to their players with confidence and b) that players can feel secure in the fact that BRE is not going to lay claim to money but will be pay it out without hesitation.

I understand this is not a perfect system but this is being handled as efficiently and as effectively by BRE as they can.

[Anonymous]

We took a look at the language packs that MGS offered in the software and decided to brief in mini-sites and banners for each of them.

Here is a rundown of the banners and mini-sites we are awaiting from the studio:

BANNERS:

JackpotCity:
– Japanese
– Turkish
– Norwegian
– Portugese (EU)
– Portugest (Brazilian)
– Swedish
– Indian
– Arabic

King Neptunes:
– Japanese

Gaming Club:
– Norwegian

Riverbelle:
– Dutch

MINI SITES:

Riverbelle:
– French
– Italian
– German
– Spanish
– Dutch
– Turkish

Lucky Nugget:
– French
– Italian
– German
– Spanish

Gaming Club:
– French
– Italian
– German
– Spanish

JackpotCity:
– Japanese
– Turkish
– Norwegian
– Portugese (EU)
– Portugese (Brazilian)
– Swedish
– Danish
– Dutch
– Greek

Coolhand Poker:
– French
– Italian
– German
– Spanish
– Swedish
– Danish
– Norwegian

[Lucretia]

Quote:

Quote:

Originally Posted by splinterfree this “lifetime revenue” scheme just doesnt work in this industry. its a hoax.

It would only be a hoax IMO if the casino continued to profit and just cut us out. Hopefully, when the US comes back, the players we tagged originally will remain tagged to us if they return.

If there is any new development that will allow US players to play again at MG casinos are they “our” players? Will this work after a year or possibly more ?

For now I think most of those excisiting US players were very dissappointed by the massive account closure and will not return.

Becasue other groups did not let us down and let the excisting players play, I do not think I will give referback a chance to come back on prominent places if things turn out positively for operators.

R.

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