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Someone is offering a free flight out to see the GW team if you have serious grievances. I think you may qualify?
Really? Tell me how to find out about that one!
Seems like a common tactic these days. The pattern is so see through.
So unfortunate.
They can obviously see your telling the truth and constantly at this.
They really should send you payment for such a small amount, then sot out their own dirty back year on their time.
Im sorry your going through this…you still promoting them?
From my understanding i think this is going on with some others..
Hope it works out.
Steve
Ellen;210967 wrote:hi Steve
I really wish I did not have to post on the forums about this all the time, but this is getting absolutely ridiculous. I received an email from Roger on the 7th and replied immediately with all the attachments from neteller and all the information of what I need help with, everything that I’ve sent to you several times in the last few months. I have still not even received a reply from him stating he’s looking into it or what’s going on. I sent another email on the 9th asking him to confirm receipt of everything and still nothing.
I realize the money that is missing, is from several years ago, but that shouldn’t mean I get blown off by everyone. I cannot believe that you all do business like this, it blows my mind how some people get treated by affiliate programs.I apologize you did not receive an email from Roger right away after you sent the email with the information. We are working hard to go through all our emails every day and unfortunately missed to reply to yours right away. I can tell you that he has been working on this issue and will get it taken care of for you.
Please also check your emails since he has already sent you one regarding this.
We can continue talking through email and you can also add me and Roger to MSN so we can touch base whenever you need to.
Roger MSN: [email protected]
Steve Ariel: [email protected]
Steve Ariel
Regards,
Steve Ariel
Im sorry your going through this…you still promoting them?
I promoted them when I had casino sites, since I really only have poker sites now I don’t promote much of any casinos. I have a random banner up but that’s about it.
We can continue talking through email and you can also add me and Roger to MSN so we can touch base whenever you need to.
I rarely use MSN these days, mostly on Skype but I will add you both and hope that I get some sort of response before the weekend.
thanks
Ellen;211036 wrote:I promoted them when I had casino sites, since I really only have poker sites now I don’t promote much of any casinos. I have a random banner up but that’s about it.I rarely use MSN these days, mostly on Skype but I will add you both and hope that I get some sort of response before the weekend.
thanks
Ellen,
Like I said on the email I sent you and the one that Roger also sent you…He is working on this and it will be resolved. I know you understand that this issue is a few years old and it has never been clear since there are so many accounts (8 – 10) and you where also going through that issue with your husband.
We will stay in touch through MSN and emails from here on until this gets resolved.
Regards,
Steve Ariel
Like I said on the email I sent you and the one that Roger also sent you…He is working on this and it will be resolved. I know you understand that this issue is a few years old and it has never been clear since there are so many accounts (8 – 10) and you where also going through that issue with your husband.
I received an email from you on July 18th stating this:
You have several accounts and we had agreed a long time ago that you would only use one since the issue we had about the earnings being split between you and your husband. There are 4 accounts that you haven’t loged in since last year, 1 that has been inactive since 2007 and only one that you last loged in June 16 2009.
My ex husband and I stopped using all accounts except the main one years ago, but that doesn’t stop players from playing that may of signed up years ago and it’s possible there is a link or banner somewhere that I’m not aware of. I replied to your email stating this and never heard back until you sent this email on July 26th:
I passed this on to Roger Wayne, he will get back to you Monday with an answer.
Well, Roger didn’t email me until October 7th and in between that I sent you half a dozen emails.
On August 10th, I received a report from neteller stating 3 affiliate programs had tried to pay into my old neteller account and they had been refused, I emailed you, being one of them, and never got a response until I had to post on the forum here. The other 2 affiliate programs made good on the payments in August and September.
I just want to combine all the old accounts to one and get the money that it seems, never got to me. It’s not that confusing or hard and to just reply to an email takes 2 seconds, I really don’t like the fact that you keep posting as if you’re working on things and I’m a “difficult case”.
I have so many emails sent to you with all the relevant info, this should not take months to sort out.
The “issue” with my husband is that we are now divorced and he is my ex, and we were sharing the accounts, that had no affect on you, I was getting paid and sending him half, you didn’t have to worry about that. We’ve now settled and this account became mine, that shouldn’t be too hard to sort out either.Ellen,
Our apologies for the delay and please check your emails since Roger has already sent you one stating that the accounting office has approved to send out this money so we can clear your issue.
Also we have a Neteller account that we need to confirm with you, so we can send your earnings to the correct one. Please reply to him and provide the account where you would like those funds sent to.
Please provide me with a valid phone number so we can call you today.
Regards,
Steve Ariel
I have emailed you and CCed Roger with my phone number.
I just wanted everyone here to know that I received the money owed today. One of the payments had been combined with a regular payment a few months later and the other payment was never taken care of so it was just sent.
Roger has been responsive with emails, now we’re just trying to sort out all of the accounts, getting them to one account or just making it easier down the road.Ellen;211593 wrote:I just wanted everyone here to know that I received the money owed today. One of the payments had been combined with a regular payment a few months later and the other payment was never taken care of so it was just sent.
Roger has been responsive with emails, now we’re just trying to sort out all of the accounts, getting them to one account or just making it easier down the road.Thank you Ellen for letting everyone know that the issue was handled.
Nice to hear Ellen :woohoo:
Thanks G.W
greek39
Unfortunately I have to open this thread back up. I have been waiting for several weeks to get paid from the Bingo affiliates here. I was told by Roger well over a week ago that he was having a conference with the Bingo guys and he would get me some answers and sort it out. They never replied to my numerous emails.
A few days after this meeting I didn’t hear anything so emailed Roger again and was told that he was busy getting payments out by the 15th and promised to check into this for me.
Now it’s the 18th and I’ve still heard nothing. I’ve had an outstanding balance with Bingo for several months and the last time I got paid I had to chase them up as well.
Please someone sort this out.Steve, Roger? Someone please help me out….no one is answering my emails now.
Update, Steve and Roger contacted me by email, I’ve finally gotten in touch with Sourav from Bingo Knights and it’s being paid in the next week. Sourav said he never received my more recent emails.
