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  • #609873
    Anonymous
    Inactive

    Hi there,

    Are you all on vacation? I have been trying to contact you for the last couple of weeks through email, facebook and CAP. But no replies..

    Are there any problems we should know about?

    Anybody been able to contact anyone here?

    Regards

    #773550
    Anonymous
    Inactive

    I’ve been in contact with Nicole today and yesterday. I’m thinking that things may be a little hectic right now, but I don’t think it’s anything to worry about.

    They recently had to change payment methods for US affiliates and I’m sure that is the priority right now so that come pay day we all have our money. :D

    The communication can be a little slow, but hopefully that will get better soon.

    #773553
    Anonymous
    Inactive

    Finally received a reply. Thanks Nicole.

    #773578
    Anonymous
    Inactive

    Dear Nicol,
    please do contact me as well.

    #774040
    Anonymous
    Inactive

    Dear Nicol,
    would you please consider to reply?

    #774043
    Anonymous
    Inactive

    On Tuesday I received an email saying that a batch of checks went out this week so hopefully you will get paid soon.

    It’s to bad that no one has replied to you! :(

    #774045
    Anonymous
    Inactive

    Hi GamTrak,
    thx but it is not about payments, I need to issue invoices for the payments received.

    #774046
    Anonymous
    Inactive

    Ok, well I’ll see if maybe I can get someone to contact you.

    Edit: I’m sorry I was having a ‘blond’ moment. I thought this was the Gambling Wages thread. DUH I emailed them and they pointed out my error. LOL

    #774225
    Anonymous
    Inactive

    @GamTrak 169697 wrote:

    They recently had to change payment methods for US affiliates and I’m sure that is the priority right now so that come pay day we all have our money. :D

    Did I miss an email or something?

    CWC I’m not a happy camper, is that negative carry over really necessary? Clearly it’s a term specifically incorporated with no other purpose than to shave earnings. I’m so f’n pissed about it as I have you guys plastered throughout my site and it’s going to be a real bitch to replace you. Although I was going to add you front and center to my new site, I’m having second thoughts.

    #774296
    Sharkblogs
    Member

    Hello Slotsplayer,

    I have looked into your stats and you have not gone into negative carryover for July. You have only been in negative carryover 2 times in the past 1 1/2 years, and each time was for a small amount.

    Negative carryover is the fairest way to share the wealth. We have a partnership with our affiliates – a fair partnership – where both parties share the good times and the bad times. Players win and players lose. If they lost all the time – none of us would be in business. If they won all the time – none of us would be in business. In fact – either way – we’d all be broke.

    Most players who DO WIN – and make a withdrawal – are going to come back and spend their winnings. More often than not, they spend their winnings plus more! We know statistically that they will eventually put it all back again. It’s the nature of gambling. That’s why we’re all here!

    I notice that we are not the only casino on your site that has negative carryover. I’m sure their feelings on this issue are very similar.

    If you would like to discuss this with me in person, please call me directly at 604-288-7136. If you would like me to call you, send me a note with the best number to reach you at and a good time to call.

    Kind regards,

    #774303
    Anonymous
    Inactive

    @slotplayer 170560 wrote:

    CWC I’m not a happy camper, is that negative carry over really necessary? Clearly it’s a term specifically incorporated with no other purpose than to shave earnings. I’m so f’n pissed about it as I have you guys plastered throughout my site and it’s going to be a real bitch to replace you. Although I was going to add you front and center to my new site, I’m having second thoughts.

    All RTG’s do negative carryover – well the reputable ones anyway, the others just don’t pay ;) It’s always been in their terms and conditions too, it’s not a new thing.

    #774314
    Anonymous
    Inactive

    @cwc-nicole 170646 wrote:

    Hello Slotsplayer,

    I have looked into your stats and you have not gone into negative carryover for July. You have only been in negative carryover 2 times in the past 1 1/2 years, and each time was for a small amount.

    Negative carryover is the fairest way to share the wealth. We have a partnership with our affiliates – a fair partnership – where both parties share the good times and the bad times. Players win and players lose. If they lost all the time – none of us would be in business. If they won all the time – none of us would be in business. In fact – either way – we’d all be broke.

    Most players who DO WIN – and make a withdrawal – are going to come back and spend their winnings. More often than not, they spend their winnings plus more! We know statistically that they will eventually put it all back again. It’s the nature of gambling. That’s why we’re all here!

    I notice that we are not the only casino on your site that has negative carryover. I’m sure their feelings on this issue are very similar.

    If you would like to discuss this with me in person, please call me directly at 604-288-7136. If you would like me to call you, send me a note with the best number to reach you at and a good time to call.

    Kind regards,

    Geez Sorry Nicole I did see a withdrawal that exceeds the net win so I just figured the stats didn’t fully update. Perhaps I’m mistaken but I could have sworn I read posts last year indicating that you were implementing a negative carryover term?

    I guess I’ve been fortunate that my 2 negative carry overs were small, but I’m sure it will come back to bite me.

    Slotplayer

    #774653
    Anonymous
    Inactive

    @cwc-nicole 170646 wrote:

    Hello Slotsplayer,

    I have looked into your stats and you have not gone into negative carryover for July. You have only been in negative carryover 2 times in the past 1 1/2 years, and each time was for a small amount.

    Negative carryover is the fairest way to share the wealth. We have a partnership with our affiliates – a fair partnership – where both parties share the good times and the bad times. Players win and players lose. If they lost all the time – none of us would be in business. If they won all the time – none of us would be in business. In fact – either way – we’d all be broke.

    Most players who DO WIN – and make a withdrawal – are going to come back and spend their winnings. More often than not, they spend their winnings plus more! We know statistically that they will eventually put it all back again. It’s the nature of gambling. That’s why we’re all here!

    I notice that we are not the only casino on your site that has negative carryover. I’m sure their feelings on this issue are very similar.

    If you would like to discuss this with me in person, please call me directly at 604-288-7136. If you would like me to call you, send me a note with the best number to reach you at and a good time to call.

    Kind regards,

    Hi Nicole,

    I’ve been checking the stats for July the last few days and they keep changing. I had a withdrawal that disappeared way after the stats rolled into August.

    Now I have a negative net win and it shows a negative carry over plus the credits are much higher than they were the other day. Are the stats working correctly?

    Cheers
    Slotplayer

    #774811
    Anonymous
    Inactive

    I have the same thing happening.

    I had a payout due from July earnings, went to check on payments, and it now says no payment due… and my earnings are in the negative… Weird.

    #774817
    Anonymous
    Inactive

    @Sis_Corner 171281 wrote:

    I have the same thing happening.

    I had a payout due from July earnings, went to check on payments, and it now says no payment due… and my earnings are in the negative… Weird.

    Me too. Must be a mistake… For unexplainable reasons, I actually have a screen shot with earnings!

Viewing 15 posts - 1 through 15 (of 22 total)