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July 8, 2004 at 10:37 pm #651753AnonymousInactive
Now with that being said, if you are going to offer a no deposit bonus, you shouldn’t make it all but impossible to claim.
July 8, 2004 at 10:49 pm #651756AnonymousInactiveDing ding ding!
……ExactlyJuly 8, 2004 at 11:22 pm #651758AnonymousInactiveOr at least don’t pick and choose at random who gets them and who doesn’t. THat doesn’t portray a very fair business plan and if that is what is percieved of your casino how can players think your games or anything else will be fair. I can show you the things that are being said about the Golden casinos and it’s not very pretty and these are respectable players who deposit plenty of money, bonus or no bonus. It’s prinicipal.
July 9, 2004 at 12:23 am #651761vladcizsolMemberIf you don’t want people to abuse a no deposit bonus, don’t offer one.
I agree, they should definately do away with these types of bonuses as they are far more trouble then they are worth.
July 9, 2004 at 1:28 am #651763AnonymousInactiveI can definately agree with you Professor you hit the nail on the head! Besides there isn’t one I haven’t used in my playing career LOL! And plus I would see so much more commissions at RTG’s, as would we all!
July 9, 2004 at 2:03 am #651764AnonymousInactiveI’ve sent the $16 offer to my mailing list a few days ago. I got 100 new players, but no-one hasnt got the $16 yet…
I, on the other hand, got a lot of angry email and a lot of members signing out my newsletter…July 9, 2004 at 3:16 am #651766AnonymousInactiveBummer, playsafe, I would forward those emails to Goldenstar.
Also, I just wanted to add that IMO I don’t think anything is wrong per say for offering free bonuses now and again, BUT it’s what the casinos do with their new players that count. We as affiliates work very hard to actually get the casinos fresh, new players, the least the casino can do is try to hold onto that new customer and 1-treat them well and 2-follow up with enticing deposit offers. You can lead a horse to water….etc,etc, but you can’t make ’em deposit.
July 9, 2004 at 5:34 am #651769AnonymousInactivePlaysafe the bonus just started on the 5th for Miami. So is it possible they just haven’t been credited yet due to high response?
I classify bonus abuser as a player that signs up with multiple accounts, from same household. I am sure there is other things that are included as well.
I also warn my players that it is limited to one player per household.
July 9, 2004 at 5:44 am #651770AnonymousGuestThere is another kind of bonus abuse – although it seems very innocent on the surface.
A player who consistently accepts the bonus, and then just plays the very minimum requirement before moving on or applying for another bonus.
It looks as if the casino is making a profit on this type of player, but that isnt always the case. The overhead the casino carries eats up some, and they know what their bottom line is. Some players who are following the rules are actually costing the casino money in the long run. These players are often shocked to find a casino suddenly refusing to give them a bonus, since they haven’t done anything wrong.
July 9, 2004 at 5:50 am #651771AnonymousInactiveI agree Fergie.
On a no deposit bonus, what helps to not get the players that never plan on purchasing, is to make a requirement that they can not cash out until they have purchase a min amount.
This way you ensure that it is a player that can purchase and players that never plan on purchasing will not sign up.
July 9, 2004 at 6:08 am #651772AnonymousInactiveOriginally posted by krystall2
I agree Fergie.On a no deposit bonus, what helps to not get the players that never plan on purchasing, is to make a requirement that they can not cash out until they have purchase a min amount.
This way you ensure that it is a player that can purchase and players that never plan on purchasing will not sign up.
I think Referback has implemented that plan already with their Jackpot City and Gaming Club slots promo. I agree this is a VERY good way to offer players a chance to ‘tryout’ their casino while controlling TRUE bonus abuse.
July 9, 2004 at 6:46 am #651778AnonymousGuesthave to have strict Terms and Conditions in place.
well if that is the case Marlo, then there should be no room for interpreting – therefore, there should be no certain “elite few” as one person put it; to get these bonuses.
if there are strict T&Cs in place, and they are made available to be viewed by potential players, then either the terms are met, or they are not, which is it?
Now having said all that, and adding also that I never made a decent income from GS and would strongly recommend there are much better programs to promote;
as a player, I never had a problem with the casinos. I too was very, very surprised to see some of the posts in here.
Lack of profit for affiliates is an old tune. But denied bonuses, late payments. that’s all news to me.
One thing that can solve the bonus problem is to get those “strict T&Cs” out where people can see them for themselves and perhaps it will stop a lot of potential abusers from ever signing up; and will also prevent legit players from thinking they were selectively shaved on their bonus.
July 9, 2004 at 8:12 am #651781AnonymousInactiveI don’t agree with what the casinos are doing but this is how it is. You promote casinos that utilize these types of bonuses stuff like this happens.
As an affiliate I would think this would make affiliates happy since the casino eliminates a bonus player (somebody who hurts the casinos bottom line) from playing at there casino.
Also, a casino would never stop a player from playing at there casino if they thought for even a second they could make a buck on the player. The casinos are just banning bonuses from player who have been flagged as players of high risk(meaning PLAYER WHO ACTUALLY EXPECTS TO WIN IN THE LONG RUN)You can’t have it both ways with these types of bonuses, you want to make good ROI then you must accept these practices.
I can accept a casino denying a bonus to a player for whatever reason, a casino has that choice but once a casino credits a player with a bonus then they must follow appropriate rules and this is usually where problems come in for players.
July 9, 2004 at 1:43 pm #651795AnonymousInactiveHi everyone,
Once again thank you for the feedback. As the Professor rightly pointed out it is quite a hornets nest in here BUT at least this way we’re made aware of issues and can address them accordingly.
As much as I wish I could give you an answer that will put everyone at ease, I don’t think it’s possible.
For me it’s important that the casinos do well, as that will result in our affiliates doing well. Therefore all your feedback is important – I have forwarded this thread to the casino managers and I am happy to feed any other constructive criticm through to the casinos’ management and help look for ways whereby the casinos, players and our affiliates benefit in the end.
On the bonus issue, with regards to reports. We’ve had affiliates who asked if we could change the New Purchasing Player Report not to reflect players who have received the ND Bonus, but have not made purchases. In an attempt to do so the earnings reports temporarily did not reflect the $15 RiverNile or $16 Miami Paradise bonuses, even though it did show movement on Income & Payouts.
PLAYSAFE this is why it looked like no one got the $16 Bonus, this has been rectified and you will now see the players who have been awarded the bonuses. Our IT team is still working on the New Player Report.
Have a good weekend everyone!!
Best regards,
MarloJuly 9, 2004 at 2:12 pm #651797AnonymousInactiveSo you’re not going to address any of this Marlo?
If you aren’t going to offer some answers or solutions who will? I emailed your customer support team 5 times now and not once have I been offered a reply or an explanation. Though I don’t refute bonus players are a nuisance, I myself am a very profitable customer to any casino I play at. I follow every term and condtiion and never have created more thne one account and yet I have been denied and now ignored…..
But I really love how your casinos are sending me promtoions and offers into my email quite frequently telling me to deposit for this or deposit foir that …..screw that..but way to utilize the free marketing email addresses right!
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