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  • #587709
    Anonymous
    Inactive

    Ok, I don’t know if the problem is on my end or your end but I can not login to the iGlobalMedia site where I can access all my banking information.

    The URL I use is http://affiliates.iglobalmedia.com/login_ig.htm.

    I have sent numerous e-mails asking for my information. The last time I was told I would be sent URL to reset my password. I couldn’t find the URL in the e-mail and have not received an second e-mail since.

    Like I said I don’t know who is at fault but could I please be sent either my password or the password-reset page.

    My details…

    e-Mail: [email protected]
    Username: WM16566
    Name: Stephen Feeney

    I feel stupid for asking actually because I have not actually changed my password for iGlobal ever. On top of that the e-mails received by support have possibly gave me a new password or the password-reset page but I missed it.

    #661667
    Anonymous
    Inactive

    Hello??? My password has somehow changed on it’s own. Numerous e-mails to support and a post here do not seem to get a response. Also, don’t give me this “check your spam folder” BS because I check it everyday.

    I know it can’t be my fault because I have a document with all my login information on it. Clearly under the iGlobal site is a password that does not work. However, the Starluck login page does work.

    #661668
    Anonymous
    Inactive

    Hi Stephen,

    I have requested for a change password mail for you. This is an easy process and you can also do it by clicking on the “forgot password” link on http://affiliates.iglobalmedia.com/login_ig.htm. The email ID linked to your WM16566 is [email protected]. Have a look at your e-mail.

    I don’t check the forums pretty often and if I fail to check it for a week or more, your issues will stay unresolved for that period of time. If you want your issues to be resolved effectively and in a timely manner, write directly to your account manager or affiliate support. If you think your issues haven’t been resolved to your satisfaction, feel free to mail me or call me.

    Thanks,
    Satya

    #661709
    Anonymous
    Inactive

    The account name entered does not exist in our database. Please re-enter the account name.

    The email address entered does not exist in our database. Please re-enter the email address.

    Are the two error messages I receive. Sorry, I should of been more patient and stated that I tried this method earlier.

    #662025
    Anonymous
    Inactive

    . . . . . . . .

Viewing 5 posts - 1 through 5 (of 5 total)