Hi Brad
I have tried to login using your details and the address listed and I have had no problem.
The e-mail address is exactly as you had it.
Please ensure that you use the new account number format – FA123.
If you need your password or account number click on the forgot login details and they will be e-mailed to you.
I have e-mailed you about this as well.
Please let me know if you have any problems.
Thanks.