Online Casino

[Octavia]

And they still haven’t contacted me

[buohcom]

I spoke with the Head of Acquisition today and he promised this would be addressed asap.

[ramlijohor]

Hi ebetvn

I am currently the casino affiliate manager for Ladbrokes. Many apologies for your delayed response, unfortunately we have a very large backlog in the affiliate system and therefore we have not seen your query. The backlog is currently being worked on, so if this is an urgent request please post your contact details and I will reply to you asap regarding your query.

Thanks

Matt

[paulos]

backlog? hire some more people then. DUH.

I applied to push your bingo product more than EIGHT weeks ago.
I Even messaged you guys thru your affiliate CPANEL. STILL No answer.
Then I email my contact at laddies and ask him to get someone to look at my acc. STILL NOTHING (but nice to see you Laddies guys have time to go kick it in Ascot)/

What a joke. your affiliate team = non existent and your head of affiliates is clearly a clown.
Ladbrokes = Fail

[ramlijohor]

Hi Niall,

Thanks for the feedback.

I do believe that you have already had contact with a member of our team between 6th and the 9th of May via email regarding your account and application to the program. We can send you the correspondence if you wish or post it here if you feel more comfortable with that so everyone can see.

Someone from the team will be in touch with you later today.

Kind Regards,

Matt

[paulos]

indeed I did, but that that was about an old terminated account. and fwiw it took months to get a reply.

I have since had a new account – still not had that bingo product activated.. do you guys really hate money?

I suggest you don’t try to BS me and the good CAP people here by suggesting in any way that you guys are on top of things, or that I am exaggerating.

my acc ID is “livesoccerscores”. perhaps you can tell me and everyone else what date i applied for your bingo product – and what date I messaged you guys asking for it to be done.

#fail #tiredofwaiting

@Matt_Ladbrokescasino 229108 wrote:

Hi Niall,

Thanks for the feedback.

I do believe that you have already had contact with a member of our team between 6th and the 9th of May via email regarding your account and application to the program. We can send you the correspondence if you wish or post it here if you feel more comfortable with that so everyone can see.

Someone from the team will be in touch with you later today.

Kind Regards,

Matt

[Octavia]

Thanks Brooke again for your help. Finally Jonathan contacted me and i think the Problem will be solved soon.

[paulos]

Testament to the power of negative social media to get attention of concerned parties and to get **** done – I posted my woes on this thread earlier and low and behold – those wonderful Laddies people FINALLY hooked me up so I can push their bingo product. joy. #whatagrind

[buohcom]

Please keep me posted on this one and NP on the help, I apologize it took so long.

[Octavia]

I m really disappointed about Ladbrokes Affiliate. After contacted me they requested my bank account informations. I provide it immediately. But now for about 6 weeks I haven’t received my commission. I sent them an Email and no one reply :dozing:

[buohcom]

Message Toby via Skype (I did yesterday), I know they are working on changing up the program and hopefully part of that change will be better addressing issues like this.

Skype: toby.oddy

Toby is a good guy and I’m sure he will sort this.

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