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May 13, 2007 at 7:54 pm #736657AnonymousInactive
Its like this for me every month , never made nything with them
• You have acquired 73 visits and 3 downloads so far this month.
• You have a total of 0 Belle Rock Entertainment casino customer(s).
• You have a total of 0 Belle Rock Entertainment poker customer(s).
• Your current commission due is $9.00May 13, 2007 at 7:59 pm #736658CatherineMemberMy Quick Summary
• You have acquired 25 visits and 3 downloads so far this month.
• You have a total of 0 Belle Rock Entertainment casino customer(s).
• You have a total of 0 Belle Rock Entertainment poker customer(s).
• Your current commission due is <>.00May 13, 2007 at 11:19 pm #736665AnonymousGuestHi again all,
well I’ve been around 7 years. have built up a player base with them. what’s the problem? they don’t make money in comparison to other programs month after month.
I guess I answered my own question. i need to take them down and give up on them.
apparently they don’t have decent retention. and frankly its waste of traffic to send them more and see such a nice download ratio and then see no new players.
too bad but I can’t financially see an upside to keeping them up. They were at one time my best income. Then they fell off terribly and I took them down and amazingly …. made more for me than programs I was promoting. this went on for a year and I finally felt they earned the right to be listed again.
but times are hard. I cannot afford to waste traffic on such poor results.
May 13, 2007 at 11:41 pm #736666AnonymousInactiveIf you’ve spent 7 years with them and still don’t have a good residual income then you have answered your own question.
:Nod:It is interesting how different programs have completely different characteristics isn’t it?
Some programs do seem to retain old customers – thus enabling affiliates to build that long sort after linear progression of income.
Other programs seem to get to a certain level after 2-3 months and stay there.
Now this could be down to quite a few things :
(1) Lousy customer retention.
If you’re not feeling “the love” from the site as an affiliate – then chances are your players are treated in the same way.(2) UIGEA – and other legal murmurings.
This will obviously have had a significant impact on old players who may not be able to deposit the same old way – and are not prepared to try new e-wallets.(3) Shaving of stats.
I’ve always felt that this is unlikely – and I’ve never seen it happen to me at any program – but stories are always “rife” on the internet aren’t they.I guess if a company was desperate enough that they could “invent” bogus winners – especially at stats systems that are not real time updates.
(4) Rakeback affiliates.
This happens. We know that many programs allow people to signup again under a new ID – and suddenly you big players are gone.(5) Program inducements.
This is like rakeback – expect it’s performed by the program itself. You know the thing. They send out a bonus email to valuable cusotmers – at a different casino in the group – and “somehow” the customers activity ends up in a new csutomer ID not belonging to you.so there are five reasons that may expalin why a program does not “grow” it’s income as you might expect.
Some of them ARE innocent. Some of them are competition, and some of them are shady (cheating) business practices.
It doesn’t really matter which of the five is happening (or which combination of the five) ….
If you’re a serious affiliate and if you’ve been giving a program a fair run of promotion for 6-12 months and cannot drive a midrange monthly income then you need to take action
(Note midrange income is an individual term for each affiliate. For me and my sites I expect to read a 4-figure monthly income after 6 months – hopefully a lot more … but that’s the minimum)
So – take Action – Review and discuss this with your affilaite manager.
Good affiliate managers will provide some analysis, perhaps better reporting, and will work with you to determine why income is not occuring.
If you don’t get this support – then leave the program.
If you cannot get the program into an acceptable income band – then leave the program.
May 13, 2007 at 11:47 pm #736667AnonymousInactiveI’m kind of surprised you continued promoting Referback after they tried to screw all of us with retroactive T&Cs two years ago.
May 14, 2007 at 6:13 am #736678AnonymousInactiveScrewing I see as sneeking it in. Announcing it and dealing with it publicly and responding to discussion I see as trying to introduce.
Big difference. And they not only ended up not using those T&Cs, but putting other items up for OUR vote to help design a program we all want.
So it took some negotiations. That’s ok, it is NON-RESPONSIVE and HIDDEN t&c changes that are trouble. If a program ends up letting us vote on things, that’s cool IMO.
May 14, 2007 at 11:39 am #736700vladcizsolMemberLet me reiterate, while everyones performance with a program will vary, Referback is an EXCELLENT casino group with fantatstic support for affiliates. They have a sterling reputation with players. I have done very well with them for years and they have outstanding retention and REALLY good player values. They also are great supporters of our community. I wouldnt have a problem recommending them to anyone.
If you dont do well with them then talk with your affiliate manager, if that doesnt help then you probably should move on, but I wouldnt give them up if at all avoidable. Player conversion may be a lower then with newer programs, but the overall player value and retention outweighs this IMO.
May 14, 2007 at 12:24 pm #736712AnonymousInactiveI would like to thank everyone for their candor in addressing this issue, the only way to move forward effectively is to hear what you really think.
Each program has their weakness, their Achilles heel and we know ours has always been perceived as being our conversion… the only way forward for us has been to come up with an offering for the affiliate industry which can improve the conversion ratios you’ve all debated.
At present we have a product in Beta testing (which we’ve done a mini road show on with some of you), the intention of this new product is to minimize the number of clicks between a visitor being interested in gambling and actually spending money.
It will also leverage more off your sites brand credibility and messaging to empower you to control the conversion stream.
We are aiming to have a full industry roll out in the next 6-8 weeks.
To give kudos where they’re due the casino teams are working non stop on retaining and monetizing your players while trying to find ways around purchasing issues like MC pulling out and player concerns ala UIGEA!
We are constantly monitoring the numbers and working on ways to improve player value in a very difficult market because if you’re not making money from your traffic neither is ReferBack – but we’re working on it.
Shane
May 14, 2007 at 2:39 pm #736744AnonymousInactiveYou have already answered your own question, the only thing left to do is dump them and send that traffic somewhere else where you know the odds of it producing a return are greater. Your other option is to gamble and to keep them on board and pray for a turn around; considering your past experiences what are the odds of that?
May 14, 2007 at 2:58 pm #736753AnonymousInactiveExcellent odds.
May 14, 2007 at 3:12 pm #736757biggygMemberBb1webs ,you are a patient man to spend 7 years with a program and still have doubts.That is about 6.5 years longer than i would give them .
May 14, 2007 at 3:33 pm #736761AnonymousInactiveI am really surprised, BB, that you would spend so much time on a program that never performed.
Bearing with ups and downs is one thing when things are predominantly good, but 7 years of bad performance – I never thought you would do that.
I don’t need to tell you about picking partners!
May 16, 2007 at 5:20 am #736991AnonymousGuestHi all,
for those that have known me for years .. then you’re accustomed to my prior posts about RB. how I at one point pulled all their links due to such poor performance …… and believe me i”m understanding in many ways when it comes to a program I’ve promoted for years ….. and after finally pulling them ….. and yes…… i’ve said this many times …… check the search …. that RB proved to actually make more than programs i was actually promoting ….. this went on for a year because at first i thought they were trying to buy their way back onto my sites. paranoid. looking back ….perhaps.
anyway….. as always ……. I am honest and give credit due whether i’m right or wrong. they actually made me more money …. or at least as much for literally a years time …… and after the first 3 or 4 months thinking they were trying to buy their way back on my sites ….. …. and letting that pass …. .. to a years time ….. finally said ….. they’ve earned their right back to being listed.
now as honest as that is true. …… no sooner than did i start to list them again …… did my earnings drop considerably …… this all long before the new law ……. but i kept them listed giving benefit of doubt.
then the new law came along a few months ….. maybe not quite a year later ……. I’m more than willing to make any of my stats available in the private area.
they dropped off insultingly. from 5 figures to 4 and not a pretty 4 at that.
I’m a reasonable person. I don’t expect the moon on a silver spoon. but come on.
now its gotten so bad I literally am lucky to see 3 figures a month from them.
is it incompetence? certainly not the ne law when I consider them in respect to other similar programs.
I’m very disgusted and think rightlly so. it just gets worse and worse.
check back in the history of cap and you’ll see I’ve many times spoke up in behalf of RB when many ……. if not almost all others were at their throats.
so yes I feel betrayed. yes I feel righteous in my post in this thread.
I’ve been around 7 years. I’m not one that should have to worry about new sign ups going to someone else. I should be one of those that is actually seeing the fruits of such an situation.. yet you saw my most recent stats and anybody thinking this is a one time thing. ……I’ll be happy to show the last 6 months of stats. compare them to a few years ago and its a slap in the face when compared to other programs which DON”T offer the sign up at one caino ….. signed up at all ……. and that weren’t near the top of the heap that RB once enjoyed.
I feel I have every right to find current situations unacceptable. its not like I’m bitching about a one month matter. this has been going on for months.
incompetent, skimming …….. simply lost their touch……. i don’t know. but doesn’t really matter to a person who has put so much into a program over such a long matter of time to get an income of less than 4 figures for month after month …… this most lastest being $8 fricking dollars.
ya I’m pissed and saying someting about it. wouldn’t you?
ps.
don’t give me any crap about the new law. plenty of other programs with what many would consider less options for answers to that problem are still making decent income.
May 16, 2007 at 2:44 pm #737046AnonymousInactiveMy Quick Summary
• You have acquired 538 visits and 19 downloads so far this month.
• You have a total of 0 Belle Rock Entertainment casino customer(s).
• You have a total of 0 Belle Rock Entertainment poker customer(s).
• Your current commission due is $92.83yuk
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