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I am unable to get a reply from Intertops through their new white label affiliate software provided by income access. The message center within this seems to be totally ignored by Intertops. I have sent several messages.
I am chasing money owed for last month and also wish to know why my affiliate commission is showing as zero for this month as well yet the gross net revenue (i.e: the overall revenue from my players) for this month is showing up.
Has anyone else had problems with the Intertops affiliate dept and their lack of response?
Like the appalling 888.com they are another company that won’t let you speak to their affiliate dept on the phone. I rang Intertops’ switchboard and have even spoken to income access, but they are not responsible for operating the software – they just provided it to Intertops.
Any complaints or similar experiences with the Intertops affiliate department or is it just me they ignore?!Roman (the affiliate manager) is pretty good about getting back to people. However, I believe he is out of the office until Friday. His email address is affiliate [at] intertops [dot] com.
I also had problems back in July when they switched over their affilate program. They kept promising to switch my downline over to the new program, but they did not.
They claimed that none in my downline had gambled in July or August anyway. I found that hard to believe since in June they had gambled. I took care of the problem in mid August by removing them from my site and sending a reason why they were removed to those 505 members of my newsletter.
They are a scam outfit as far as I’m concerned and I don’t want my gamblers being burnt!
By the way, it took over a month for them to respond to my emails!!!Thank you for those speedy responses. I have sent an e-mail to that address, but only today. In fact I sent an e-mail to all three addresses that I found for the affiliate dept when trawling through their messy website.
I am quite quick to dump companies that give me grief before I invest too much in them, but in the case of Intertops I shall await a reply for a few days more before posting warnings about them against my existing listings (though ignoring my three messages in their message centre is pretty unforgiveable, maybe they have a valid excuse). There are so few places accepting USA clients that I want to give them a chance to resolve this before I ditch them. I also want to be paid!I have never had a problem with Intertops, they have a great reputation, and my players love the casino and poker.
I am sure Roman will sort you when he gets back in the office.
P.S. I am moving this to their forum so he will see it right away next week.
@Dominique 143510 wrote:
I have never had a problem with Intertops, they have a great reputation, and my players love the casino and poker.
This is good news to me because they are the MG I promote the most (for obvioUS reasons)… if I ever get some players I would hope to not encounter problems. Until such a time though, I can’t comment on them one way or the other.
I use old aff system because the new system doesn’t work for me
Hi justbookies,
I have replied to your e-mail, could you please let me know, if all is sorted now?Hi bleuze,
Richard, you never reply to my e-mails (did you get them?). Could you please be so kind and e-mail/PM me your phone number as well as an appropriate time to contact you (i.e. your time zone and preferred time to be called)?Hi vd752,
What exactly does not work for you? Drop me an e-mail with exact description and let’s get this sortedHi Engineer, Dominique, VPGenius,
Thank you very much for your kind words!Just to let anyone reading this thread know that Roman has sorted out the problem entirely and has also made a very welcome ‘good will’ gesture. My confidence is restored in Intertops. Word of advice to webmasters, as you guys kindly told me, do use the e-mail address to contact Roman not the message center in the affiliate program.
I had a look at their affiliate program and wanted to signup but as soon as I saw that payments can only be made to a players account I decided not to.
Rick
But Rick, that is only so you can then withdraw through their payments system. Simply withdraw the payment from the player account to neteller for instance.
@Inspiration 144068 wrote:
I had a look at their affiliate program and wanted to signup but as soon as I saw that payments can only be made to a players account I decided not to.
Rick
I’ve gotten paid via bank wire and Quick Tender from them after it’s placed in my player account.
This is a great program and Roman is one of the best affiliate managers to work with.
@justbookies 144064 wrote:
Just to let anyone reading this thread know that Roman has sorted out the problem entirely and has also made a very welcome ‘good will’ gesture. My confidence is restored in Intertops. Word of advice to webmasters, as you guys kindly told me, do use the e-mail address to contact Roman not the message center in the affiliate program.
Thanks for that update. I just started promoting Interrops. I have been an affiliate for awhile, but never gave them a fair shot. After reading the post’s in this topic, I will give then a good try.
I can’t seem to find the tools that were on the old affiliate program on the new Intertops aff. program.
Do I have access to these tools?
@bud405n 144095 wrote:
I can’t seem to find the tools that were on the old affiliate program on the new Intertops aff. program.
Do I have access to these tools?
good point……
i have the main page of my 1st german webiste done
and i do love the modules they offfer in old programm
but i dont see them in my new programm
so must i go again with both programs if i want to have such a module on my site like you can see here in the right sidebar…..
XXXhttp://onlinekasinoportal.com/
will you still update these modules?
for now it still shows there september top winners.
