- This topic is empty.
-
Posts
-
I’m not sure what exactly this new “fix” is, but it has all 4 of my GW accounts in the negative. Having trouble seeing how this is an improvement.
I have tried so hard to let this dog just die. Cause it’s 4 ups in the grave and from what I can see and the no responses in the past, it will continue to rot where it lays.
What I am saying is…going back to my original post here on 3.11 and Steve;s response:
:
Originally Posted by more4me
shame on you for expecting the curtosy of a reply.I know I have players at Palace of Chance. I have not been able to view those stats since POC was intigrated to GW. Have sent many emails for over a year now with only 1 reply about a year ago saying they would get right on it. Never received a response. Emailed many times since then and still nothing
They have never been top earners for me. Only got above the threshold to be paid once and had to jump through hoops for about 8 months to receive that pay. Just FYI.
Like I have said before many times….Waiting to get your calls so we can talk about setting a new type of deal for anyone having issues with this. We have explained before many times, that we have several casinos that are “high bounus modules” and we have others that are not. So please let me know who you are so I can help you with this. We have had a few affiliates contact us already regarding this and we have worked things out for them.
As for “more4me”, why don’t you give me a call and let me know what happened in the past and who you are. We took over this program not to long ago and we have been taking care of all valid issues that have come our way.
Regards,
Steve Ariel
I made several attempts to phone but…amazingly Steve was never available at any time. I have other issues to attent to in my life and unfortunately do not have the time to make daily phone calls.
I have NEVER questioned all other QUESTIONABLE stats!!! ALL I have ever asked for was to be able to SEE my Palave of Chance stats. To this day, I am still denyed that. I click to view those stats and get:
You entered an invalid login or password.
Please re-enter your Affiliate ID and PasswordWhich I know for a FACT is a bunch of bs! I KNOW I have players there or at least did. I should be allowed to VIEW those stats! All email requests have gone unanswered for YEARS!!!
Although, I do not get all that upset about it as I know I have a snowball’s chance in hell of getting paid IF I even do have above the threshold earnings. As I stated earlier, I had to jump through hoops just to get a mear $100 or so from you over a year ago. That is after my payment was process incorrectly, I had to pay a Money Gram fee PLUS almost $80 in cabfare to go get the dam payment because it was NOT processed WU as I requested. I had to go 3 dam towns over. In short, ended up with about $35.
The next time I expect to see a payment from GW is “maybe” Easter Sunday delivered by..:santa2:
cowboy;201898 wrote:I’m not sure what exactly this new “fix” is, but it has all 4 of my GW accounts in the negative. Having trouble seeing how this is an improvement.Remember that we said that by the end of the month you should see the difference and also keep in mind that if your players win, there is nothing we can do about that. We have discussed already how we would get this taken care of and we will.
Regards,
Steve Ariel
more4me;201908 wrote:I have tried so hard to let this dog just die. Cause it’s 4 ups in the grave and from what I can see and the no responses in the past, it will continue to rot where it lays.What I am saying is…going back to my original post here on 3.11 and Steve;s response:
I made several attempts to phone but…amazingly Steve was never available at any time. I have other issues to attent to in my life and unfortunately do not have the time to make daily phone calls.
I have NEVER questioned all other QUESTIONABLE stats!!! ALL I have ever asked for was to be able to SEE my Palave of Chance stats. To this day, I am still denyed that. I click to view those stats and get:
Which I know for a FACT is a bunch of bs! I KNOW I have players there or at least did. I should be allowed to VIEW those stats! All email requests have gone unanswered for YEARS!!!
Although, I do not get all that upset about it as I know I have a snowball’s chance in hell of getting paid IF I even do have above the threshold earnings. As I stated earlier, I had to jump through hoops just to get a mear $100 or so from you over a year ago. That is after my payment was process incorrectly, I had to pay a Money Gram fee PLUS almost $80 in cabfare to go get the dam payment because it was NOT processed WU as I requested. I had to go 3 dam towns over. In short, ended up with about $35.
The next time I expect to see a payment from GW is “maybe” Easter Sunday delivered by..:santa2:
Everyone knows that I am always available to talk over the phone and if I am not around anyone that answers the phone can take a name and number so I can reach you back. In your case…. I haven’t received any calls from anyone I don’t know so far and I am still waiting to know who you are. My email is also available so can send me your Affiliate ID so i can do some research and figure out your issue. So I will be waiting for your call or your email…
I want to make sure it’s clear, that this never happened:
” made several attempts to phone but…amazingly Steve was never available at any time. I have other issues to attent to in my life and unfortunately do not have the time to make daily phone calls. “
Always happy to answer the phone and speak with any of you.
Regards,
Steve Ariel
All fine and good. I can understand IF a player.players should wn. But what does that all have to do with stats being kep a secret? Such as my POC stats as will as Wild Vegas. I am not so concerned with Wild Vegas as I probably do not have any players but I DO know I have players with POC and have NEVER been able to see those stats. I have contacted several peole in your organization over the years and 90% of the time I do not get and answer. 1 person years ago, did send me my stats. I think that was about 3 years ago.
So, what has happened with my POC players within the past 3 years? Why not let me view my stats????!
Steve,
Thank you very much for speaking to me on the phone just now. I cannot honestly say that you are the one I have tried to contact over the years as the chain of command has changed. I just know I HAVE phoned many times.
You stated you will have the issue with stats looked into and contact me after the weekend. Have a nice holiday and I wil speak to you then.
S~
more4me;201913 wrote:Steve,Thank you very much for speaking to me on the phone just now. I cannot honestly say that you are the one I have tried to contact over the years as the chain of command has changed. I just know I HAVE phoned many times.
You stated you will have the issue with stats looked into and contact me after the weekend. Have a nice holiday and I wil speak to you then.
S~
Thank you more4me I will be talking to you on Monday, you have nice weekend as well.
Regards,
Steve Ariel
dfiocch;202244 wrote:“Manager Credit” continue to KILL my commissions also this month…
In all 4 GW casinos! :sarcasm:Can you go ahead and post your stats here so we can all see what you are talking about in this month, please.
Regards,
Steve Ariel
Hi Steve!
Thank you for your quick reply!
No controversy, I just want some help!
I see this also this month huge amount of “Manager Credits”!Cirrus Casino
Number of Clickthroughs: 33
Number of Downloaders: 25
Number of Players: 12
Number of New Depositors: 7
Total Initial Deposits: $780.00
Total Deposits: $1,760.00
Net Win: $8,089.78
Coupon Amounts Awarded: $6,593.00
Manager Credit Amounts Awarded: $2,982.00 <----
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) ($1,485.22)
Amount Deducted: $257.73
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: ($445.57)
Amount Earned From Tiers: $0.00CoolCat Casino
Number of Clickthroughs: 234
Number of Downloaders: 181
Number of Players: 77
Number of New Depositors: 2
Total Initial Deposits: $47.00
Total Deposits: $768.00
Net Win: $15,973.91
Coupon Amounts Awarded: $10,996.45
Manager Credit Amounts Awarded: $1,736.70 <
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) $3,240.76
Amount Deducted: $0.00
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: $972.23
Amount Earned From Tiers: $0.00Club Player
Number of Clickthroughs: 131
Number of Downloaders: 202
Number of Players: 45
Number of New Depositors: 2
Total Initial Deposits: $60.00
Total Deposits: $210.00
Net Win: $4,330.95
Coupon Amounts Awarded: $4,249.50
Manager Credit Amounts Awarded: $115.00 <---
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) ($33.55)
Amount Deducted: $0.00
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: ($10.07)
Amount Earned From Tiers:Palace of Chance = No problems for now!
Thank you for help us!
dfiocch;202266 wrote:Hi Steve!Thank you for your quick reply!
No controversy, I just want some help!
I see this also this month huge amount of “Manager Credits”!Cirrus Casino
Number of Clickthroughs: 33
Number of Downloaders: 25
Number of Players: 12
Number of New Depositors: 7
Total Initial Deposits: $780.00
Total Deposits: $1,760.00
Net Win: $8,089.78
Coupon Amounts Awarded: $6,593.00
Manager Credit Amounts Awarded: $2,982.00 <----
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) ($1,485.22)
Amount Deducted: $257.73
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: ($445.57)
Amount Earned From Tiers: $0.00CoolCat Casino
Number of Clickthroughs: 234
Number of Downloaders: 181
Number of Players: 77
Number of New Depositors: 2
Total Initial Deposits: $47.00
Total Deposits: $768.00
Net Win: $15,973.91
Coupon Amounts Awarded: $10,996.45
Manager Credit Amounts Awarded: $1,736.70 <
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) $3,240.76
Amount Deducted: $0.00
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: $972.23
Amount Earned From Tiers: $0.00Club Player
Number of Clickthroughs: 131
Number of Downloaders: 202
Number of Players: 45
Number of New Depositors: 2
Total Initial Deposits: $60.00
Total Deposits: $210.00
Net Win: $4,330.95
Coupon Amounts Awarded: $4,249.50
Manager Credit Amounts Awarded: $115.00 <---
ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) ($33.55)
Amount Deducted: $0.00
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: ($10.07)
Amount Earned From Tiers:Palace of Chance = No problems for now!
Thank you for help us!
Thank you for replying dfiocch….Now please come back in a couple of days and post your stats again so we can all see the progress. You should see a positve change with the new system.
Thank you,
Steve Ariel
Sorry Steve…
Can you tell us if issue is solved?
I think still… no!
Manager Credits continue to wipe out commissions!
Now Cirrus is negative with over 1500$ in deposits! Coolcat -60% with over 2900$ in deposits and PoC is negative!
I see, CoolCat Stats:
Total Deposits $2,928.00
Manager Credit Amounts Awarded $6,367.70Cirrus Stats
Total Deposits $1,760.00
Manager Credit Amounts Awarded $3,007.00HUGE! :Cry:
What’s happening?
Please, help… :flush:
dfiocch;202756 wrote:Sorry Steve…Can you tell us if issue is solved?
I think still… no!
Manager Credits continue to wipe out commissions!
Now Cirrus is negative with over 1500$ in deposits! Coolcat -60% with over 2900$ in deposits and PoC is negative!
I see, CoolCat Stats:
Total Deposits $2,928.00
Manager Credit Amounts Awarded $6,367.70Cirrus Stats
Total Deposits $1,760.00
Manager Credit Amounts Awarded $3,007.00HUGE! :Cry:
What’s happening?
Please, help… :flush:
dfiocch,
Thank you for this update, now I will do some research and figure out why this keeps happening. I will get back to you on Monday on this.
Best Regards,
Steve Ariel
