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There are definitely two sides to this story. Not sure who to believe…. It should all unravel in time.
lack of support from the software provider, back end nonexistant, work needing to be done, they wanted to pull it down to fix and got locked out.
Just things I hear, I don’t really like to answer questions like this when there is no evidence yet, so please don’t ask anymore, I hate wild speculations.
That would be even worse then as you are saying the software provider is no good. Out of the pan and into the fire. :plain:
I’m not a fan of the speculation either because the stories out there are so dramatically different.
It’s a strange situation, that is for sure.
Let’s just see how it plays out. It will play out.
lack of support from the software provider, back end nonexistant, work needing to be done, they wanted to pull it down to fix and got locked out.
This is exactly what I was being told in Jan, and that they were considering switching software all together but staying in the business. I know for a fact he was looking(Steve) into other software platforms in London.
I wasn’t told this by the Hype guys, I was told this by someone who was considering starting another casino with this software.
Well, I assume I am not the only one who got this email… Sounds ok to me – still very generic:
Hype Email wrote:Dear xxxxxxxxxxxWe advised earlier this week that we would email you with an update
after we have made contact with the previous Hype Owners and
Marketing Management advising of the Affiliate Payments requiring
payment.We are now in final discussions and will contact you on Sunday 20th
with a final resolution to this issue.We thank you for your patience
Casino Licencee
Meanwhile:
As one of our most valued players we have upgraded you to PLATINUM!
Here are your special privileges!
GUARANTEED WINNERS REWARDS
If you do not WIN we will give you Money Back!
You are now automatically enrolled in our Guaranteed Winners program, here is how it works.
– Each week we will check to see if you have won!
– If you haven’t won we will give you back 20% of any cash losses!!
– The Winners Rewards will be deposited into your account every Monday!WELCOME TO PLATINUM 100% BONUS
As a special Welcome to Platinum you may claim 100% on any deposit.
(Valid until Sunday Midnight)Simply contact Customer Support after you have made a deposit and you will be given a bonus to match your Deposit immediately!!!
Your Casino ID is : XXXXXXXX
We thank you for playing at our Casino!!
Yours Sincerely
Casino Management
HypeYeah – at CM, some players are saying they are being ‘upgraded to GOLD’
I just want them to pay and get back on track. I’m sure they can do it if they actually try… I hope this new Sunday deadline is true because MAN DO I NEED MY CABBAGE
Well this is fun. Hype Management is telling affiliates to shut up or they wont get paid. Nice…
Quote:Dear ProfessorThis email is designed to advise you of the situation with your affiliate payment.
Normally a Licencee would not intervene however as stated in our first email, we view affiliates as important to a business such as Online Gaming.
The previous owners have not responded to our requests for payment of affiliates, the affiliate payments were made solely by the Casino Owner and Marketing Team.
Rather than let the affiliates sought out the situation with the Previous Management on their own we are going to investigate a method that we can provide some assistance in this area.
Negative Postings and bad press although may be justified on the previous owners , it not in the interest of anyone and we will only support affiliates that support us in this matter.
So please whilst we find an amicable solution we ask that no postings, blogs or general comments are made, if a posting is made by an affiliate we will not be inclined to assist them in resolving this situation, as we did not create this unfortunate situation .
We will require a further 7 days to resolve this issue as we are not going to see a response from the Owners and any solution can only come from the software supplier.
Thank you for your understanding.
Casino Licensee
That is ridiculous!! I would be fuming at that email Professor. Say the word and I’ll add them to my rogue pages on Online Casino Reviewer.
No use losing any commissions due. I doubt they will really pay anyone, but lets give them ANOTHER week. When its apparent no one is getting paid we can all open up on them with both barrels.
That email really pissed me off. I’m biting my tongue sooo hard right now. :shooter:
