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Hello All,
I wanted to warn the affiliate community about hot pepper casino.
Cedrik, thier affiliate manager is a nice guy who I happen to like, so it has been a difficult decision for me to make this public, but I feel it is in the affiliate community’s best interest so here goes.
In January hot pepper casino contacted me about getting a listing on one of my better ranked web sites (which i prefer not to list here). I explained to them that my work load for this site was very busy and that the only way to get listed would be under certain conditions which i laid out. They happily agreed to my conditions and we got their listing online. It takes us many days to get their listing online because of the great detail we put into our reviews.
Hot pepper casino quickly then went back on their word and broke their end of the deal. I pointed this out to them, and have given them nearly 3 months to correct the issue. I have been overly patient with them, but they are refusing to uphold their end of the deal.
This is not how a reputable program operates. When a reputable program makes a deal, they honor it. Hot pepper casino refuses to honor their deal.
Again, Cedrik is a great guy, and he has done everything in his power to correct the situation. Unfortunately, the powers that be above Cedrik are the ones refusing to honer their end of our deal.
Be Warned – if hot pepper casino approaches you for an advertising deal – they did this to me and did not uphold their end of the deal.
I have given them 3 months to corerct the matter.
Should they change their mind I will be happy to post it here and let you know about it.This is a serious warning sign to me.
Those of you who have been around long enough to know me, also know that I am not one to go shouting warnings so this should not be taken lightly.
Regards,
Ben
Hello everyone,
Over the past two years Hot Pepper Casino management has and will continue to maintained ethical, credible and lasting relations with our advertising partners – some of which while new we want to grow with and others who are experienced and seasoned vets.
This is my only and final post regarding this topic.
If you have any questions, feel free to contact me by phone, email or Messenger.
Regards,
ok then – that clears everything up. :omg:
Unless this situation is resolved, I would have to say Cedrick that your response was lackluster.
To be fair I think you should give Cedrick a chance to fix your issue, he is after all stepping into the job and cleaning up from past management, maybe give him time to sort this out for you. I personally have been chatting to Cedrick the last few weeks and I can tell you he is on the job and takes all concerns serious. I had a past issue with Hot Pepper and have noticed a huge improvement.
i like cedrik a lot, and to his credit he has already tried to do everything in his power to clear the issue up. cedrik is a great guy. he really tried to get the matter fixed, and we have been going back and forth for a month now. unfortunately, it is not cedrik’s decision – and it is the bosses who have made it very clear they not keeping their deal.
thanks for the heads up Ben!
I think this sort of thing happens all too often. an aff manager of reputable history steps in .. and the powers above knew that by taking on such a manager … they were buying credibility they otherwise would never achieve considering their intent.
I feel sorry for Cedrick. and most sorry of course for those that are wronged and not given the proper due they earned by holding up their end of the bargain.
AFFManager wrote:This is my only and final post regarding this topic.
CAP is for communication, between affiliates and the programs, and also between affiliates themselves.If BigFish has tried for 3 months to get this sorted then he’s right to bring it here and try and get a resolution.
Either discuss this in the open domain (with the details) or work to reach agreement behind the scenes. But this post fails to deal with anything and is a poor response.
Frankly despite Cedrik’s good standing with some affiliates here – it’s obvious that his standing in the company is not high enough to get things done …. and so this enough for me to knock Hot Pepper off the list of suitable partners.
:Cry:I have been a Hot Pepper affiliate for quite some time and I can honestly say I’ve not ever had a problem that wasn’t quickly resolved, past or present. The only complaint I have is that I haven’t been paid the last 2 months commissions…lol Payments in the past were always on time and I am sure they are undergoing some necessary changes and Cedric is working on it.
Why would you go on 3 more months with something if someone backed out of the deal? People do back out for many reasons. That’s why people collect payments up front, or have a time frame for both parties to have what was agreed done, otherwise void, cancel, whatever.
I don’t really understand what the big deal is.
Daera wrote:Why would you go on 3 more months with something if someone backed out of the deal? People do back out for many reasons. That’s why people collect payments up front, or have a time frame for both parties to have what was agreed done, otherwise void, cancel, whatever.I don’t really understand what the big deal is.
we were in “talks” about the deal during this 3 months.
before cedrik was there, jason was working to fix the situation.
then there was a change of affiliate management, and cedrik came in to the new position. i have known cedrik for a long time and thought that he would be able to correct the situation. unfortunately, he could not.i have learned over the years in this business, if it all possible, try to keep a business partnership going. if you are able to keep it going, it will be a good source of income for both parties for years to come. if you are quick to shut the door on the relationship, you are also quick to cut a revenue stream from you business model.
i only posted here becuase i wanted other affiliates to know, they did not honor a deal they made with me. take it for what it is worth.
i think enough has been said at this point. unless the bosses at hotpepper casino change their mind and decide to honor their agreement, it is time to move on with better casinos.
Well I would rather say what the company wanted me to say in this situation to keep my job. I am sure whatever has happened could be out of his hands so why would he cut off his own head? Dont kill the messenger…. God knows I have done that before
.Diceman wrote:Well I would rather say what the company wanted me to say in this situation to keep my job. I am sure whatever has happened could be out of his hands so why would he cut off his own head? Dont kill the messenger…. God knows I have done that before .
i agree 100%.
cedrik was very helpful in the process, so thank you for your efforts cedrik. should the bosses change their minds please feel free to let us know…
Can somebody PM me contact info (phone or messenger) for Cedrik or whomever is the current affiliate manager for Hot Pepper? I have had no luck with email… Thanks!
