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Help with Vegas Affiliates

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  • #593087
    Anonymous
    Inactive

    Does anyone know how I can reach Vegas Affiliates other than their e-mail address? I have been trying to reach them since Thursday afteroon, but all I got was a response that they received my message. I have sent numerous e-mails asking them to call me and here it is Friday 1:08pm est and still no reply. Any help would be greatly appreciated!

    bmanhour

    #686117
    Anonymous
    Inactive

    Have you tried contacting them here?

    They do answer their forum.

    http://www.casinoaffiliateprograms.com/bb/vegas-affiliates.0140.html?

    #686124
    Anonymous
    Inactive

    was odd, but once I posted to this forum within 30 minutes I was contacted by e-mail. Still no one has called me directly which I have requested over and over many times.

    bmanhour

    #690207
    Anonymous
    Inactive

    I tried requesting a phone call once. About 8 months to a year ago. I asked repeatedly, but no phone call and the emails were hit and miss.

    #696163
    Anonymous
    Inactive

    This group is very slow with support. It takes on average 3-4 weeks to get a response via email if you get one at all.

    They also to my knowledge have not updated their banner selection in over a year. :devil:

    #696167
    Anonymous
    Inactive

    Yeah, they are not what they used to be.

    Still, they usually answer if you post in their forum.

    #697579
    Anonymous
    Inactive

    Trust me, they are reading their forum now.

    #754793
    Anonymous
    Inactive

    They also usually sort any issues out . I have in a previous lifetime worked for them and do feel for their affiliate team . Please dont ask questions – suffice to say that they work under very difficult conditions and do a very good job . The difficulty is not a financial one btw

    I have been promoting them for years and have always been paid – true hardly ever on time but i get paid unlike some other places i can think about .

    Some places also do not like to be contacted by phone or hand out telephone numbers but if you do have an issue and give them your number i think that they should be calling you though – If you are reading this VA take note guys.

    Max has always sorted me out – i dont know the new guy yet but things do seem to be on the up there .

    #754798
    Anonymous
    Inactive

    VA Aff manager Kamiel told us (on GPWA )several days ago that she would be out of office. She had to fly back to South Africa to deal with a family emergency.

    Her email is kamiel [at] vegasaffiliates.com. She will try to reply all emails, but don’t worry her responses will be delayed.

    #755465
    giftorgbest
    Member

    Kamiel is good to work with. you can email her.

    #755508
    Lucretia
    Member

    I have got some stats problems with VA. More clicks as in my counter report than from the VA stats.

    Anyone having the same problem ?

    Rick

    #755522
    Anonymous
    Inactive

    Hi Rick,

    We were aware of the issue with clicks, and the problem has been resolved. We have run a number of tests on our side after implementing the fix, with positive results. Please let me know if the problem persists, such that we can investigate further.

    I would also appreciate it if any other affiliates, who see problems with the stats, could let me know via email at: [email protected]

    aksana / ioc: thanks for the vote of confidence. I am back in the UK now, and am available to handle all queries directed to me. On a side note – just thought I would point out that I am male. Would hate for an affiliate who has never met me before, expecting to see a good looking woman at a conference, ending up seeing my ugly mug and being disappointed :).

    Regards,

    Kamiel Mahomed
    Affiliate Program Manager

    Vegas Affiliates

    #755524
    Anonymous
    Inactive

    On a side note – just thought I would point out that I am male.

    I caught that. laugh.gif

    #755531
    Lucretia
    Member

    Hi Kamiel,

    I think the stats has been resolved.

    I check again this week.

    Thanks for posting your comment on this.

    regards
    Rick

    #755559
    Anonymous
    Inactive

    @kamiel 146940 wrote:

    Would hate for an affiliate who has never met me before, expecting to see a good looking woman at a conference, ending up seeing my ugly mug and being disappointed :).

    What about an affiliate who had met you before? ;)

    Good to see you again, Kamiel. Hope you did well on that Emperor’s slot before you headed back to the UK.

Viewing 15 posts - 1 through 15 (of 18 total)