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Hi everybody!
April 2011 was the first month when I gathered the minimum payout sum on EuroPartners affiliate program. There was a good casino player which loses serious money and generated a big commission for me.
First of all, I contacted my affiliate manager (Eitan Kaufman) on the 2nd of May and asked him to pay commission to my Moneybookers account. He answered me on the next day. Then I completed a special form where I provided my account details for payments, signed it and sent scanned copy to the manager. I did it at the beginning of May 2011 and I was sure that everything is all right.
But the following e-mail from him shocked me. Eitan sent me an e-mail only on 16th of May and told me that he just now saved my payment details. Moreover, he told that all April’s payments on EP have been already sent to all affiliates and I need to wait to the next month to receive the money. It is incredible! He dragged one’s feet for a half of the month and said me that I will receive my April’s commission only on June! I believe that on June he will invent one more excuse to put off the payment…
I saw the EP’s marketing director on this forum. I hope that he can solve the problem.
Thanks,
Andreyhmmm That’s really weired. For me usually takes a week max with them.
Last year my affiliate manager was gone for 2 weeks. I’ve contacted her boss because she forgot to send me payment before she left. The money was on my account next day!!!
I hope they’ll resolve your problem bprus quickly…
