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I have been a partner to Europartners for more than 1.5 years and everything has gone just fine till I got the new affiliate manager Chris Fihn, arguably an affiliate manager that just does not care, or this situation could have been avoided.
We had a deal for exposure on my sites but the links they gave me did not track anything, so I ended up sending them traffic for 2 weeks without seeing anything in the account.
I brought the subject up time and time again but either Chris was not listening or he just did not care. So I pulled them down from my sites, not completely mind you, I had plans of keeping them as a partner.
Today I get a call from Chris saying, put us back up or we will not pay your comission. The comission for this month is around $1700. So, they broke their lifetime revenue agreement and have proven themselves to be just as bad as say cpays.
Now im not going to die over loosing $1700, but it is so incredibly ****ty of them to do and I for one would like CAP/GPWA to oversee their cooperation with them as sponsors.
Arguably I broke my deal with them, but, I lost traffic and revenue without compensation and that counts as a breech of agreement on their side.
I had problems with them in the past and contacted Affiliate Guarddog about them who also warned me not to continue working with them. At the time I was threatened with getting my comission rate cut from 40 to 10% and was also threatened from Elliot, who is the manager over Chris to be and I quote *If you were my son I would toss you out of the window* – very professionall.
Now, unless this is resolved and I get paid for having sent them players for well over 1.5 years I am going to publish every msn chat I have had with them so you can see how they behave and hopefully they will not only be blacklisted as a rogue affiliateprogram but you will think twice before ever signing up with them.
Just for the record, on their site it says and has said for quite some time that you receive revshare for the entire lifeduration of your player at at least 25%, on their site it says:
25%-40% Net Profit
We treat you as a real partner. You will earn between 25%-40% of the casino’s earnings generated from players you refer for their entire lifetime! The more traffic you send, the more you earn. You earn a recurring profit from your players month after month for as long as their account remains active.
Europartners if you are reading. Pay me now and for the future revenue of my players,I can not even understand why you would even risk this to start with. Surely future revenue from me is worth alot more than forcing me to permanently remove you from my sites and damaging your already declining reputation.
Comments anyone? How should I proceed with this?
Hi Magenti,
I was very surprised and disturbed to hear what you have been going through. I would really like to help you with your situation and make things right.
Please send me a private message with your account details so I can look into this and be sure that it is all straightened out.
I apologize for what has happened and hope that I can rectify this for you.
Best,
RobinIt’s a bad story all around, but two things I find most disturbing:
@Magent 214007 wrote:
Today I get a call from Chris saying, put us back up or we will not pay your comission.
That is just unacceptable, they owe the comission you earned.
@Magent 214007 wrote:
was also threatened from Elliot, who is the manager over Chris to be and I quote *If you were my son I would toss you out of the window*
That just leaves me gasping for air.
Who on earth are they hiring over there? Unbelieveable!
Let’s not have this dealt with via private messages. This needs to be aired in public – if the allegations stick.
@FictionNet 214031 wrote:
Let’s not have this dealt with via private messages. This needs to be aired in public – if the allegations stick.
I will keep it public as far as possible.
Currently Robin has assured me she will look into the matter next week when the marketing director comes back from his holiday.
Good, I’d like to see how this pans out. Thanks.
Well, I figured I could share with you my stats for the month of december as it is not a pivotal account for me.
As you can see I delivered alot of clicks, 6 depositors and a netgaming of around $5k and a top level of around $1500 at 30% comission which is fine even though I previously had 40%.
I am hoping to get that paid in full as well as the continued comission from my I am guessing 150-200+ player database.
An Update:
This month reads well over 100 clicks, 3 depositors and a netgaming of around $1200 yet top level revenue now reads 0. They are still not fully removed and I should be paid.
Robin got back to me and wanted full info about the case which I supplied, everything but the msn chats. I feel those are my only REAL chance of getting paid so I will hold on to them untill the end where, if I am forced, will publish them here and at GPWA.
Subscribe to this thread for further updates.
An Update to this issue. I am currently speaking with Marc the VP of marketing and things seem to move forward.
I will post here regarding the solution or compromise we agree too, if an agreement can be made that is
It has been a while since I updated.
I spoke to Marc over the phone and in London and I will be paid as well as compensated for lost traffic and my trust in partners has been restored at least to some extent.
Since this got Marcs attention it has been dealt with fast and proper and I feel no need to continue this thread. I have not been paid yet but I was told that this will be done by the 15th.I would like to thank you all for the support I got in these forums, I believe that helped more than anything.
//Magenti
As a footnote, Europartners are renowned for acting like aggressive bullies. They spam me to death and have even made cold calls to my office. Hence I have blacklisted them for good reason. I would never ever promote them.
If you have a spare five minutes have a read of this thread on my forum, where a Europartners rep shows his true colours.
@Webzcas 215745 wrote:
As a footnote, Europartners are renowned for acting like aggressive bullies. They spam me to death and have even made cold calls to my office. Hence I have blacklisted them for good reason. I would never ever promote them.
If you have a spare five minutes have a read of this thread on my forum, where a Europartners rep shows his true colours.
Yea that is annoying. I suppose it depends on what affiliate manager you get, and if you are not an affiliate it is like a lone zebra getting attacked by a pack of starving lions. They have probably 40 affiliate managers, all who get bonus on the amount of players they bring in so they would naturally want as many affiliates as possible.
So when you get one email, then another and then phonecalls I am guessing its a different person every time. And ofcourse, if you did not answer the first email they would send another and another and then call you. That is probably what I would do, since I would not know that every other affiliate manager is calling you as well.Untill you have an affiliate account with them, you are marked as available.
Allthough I detest spamming and nagging I can understand this. Best treatment is to hide the whois and only use the email on site with a friendly – will not work with EP for all the chicken in buffallo or something similar. Or, just open an account with them, specify the sites you have and just leave an email as a contact then ignore it. That should reduce the amount of spam.
Wow, i must say this has really opened my eyes about EuroPartners, they where one of the networks i was intending to work with when i opened up my Casino & Poker Review site, but after reading this and what other people have had to say about them i’m not sure if i should anymore. I think if i was to ever do business with them i would have to have my AM as either Marc or Robin as they seem to be the only good people there.
Magent can you keep me informed if you ever get paid from them please.
Thanks,
Michael Walmsley@TMLMedia-Michael 215755 wrote:
Magent can you keep me informed if you ever get paid from them please.
Absolutelly.
For the record, Mark seemes to be one of the good aff managers, so I am sure there are even more than that at Euro Partners.
