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Online gaming and betting: EU private industry leads in first-ever benchmark study on responsible gambling practices
November 4, 2008 (InfoPowa News) — The online gambling trade association European Gaming and Betting Association has announced the results of an independent study carried out by standards and player protection body eCOGRA, revealing that 67 percent of the consumer-facing responsible gaming standards implemented by EGBA members match or exceed those applied by 10 of Europe’s largest gambling monopolies.
The EGBA is a non-profit body that includes leading European gaming and betting operators such as Bet-at-home.com, bwin, Digibet, Carmen Media Group, Expekt, Interwetten, PartyGaming, and Unibet among its members and is based in Brussels.
The results of the eCOGRA study show that:
* 43 percent of the standards applied by the private operators match those of the gambling monopolies;
* 24 percent exceed those of the monopolies;
* Only 4 percent of the standards applied by the private sector are deemed to be lower than those of the monopolies;
* The remaining standards could not be benchmarked against those of the monopolies either because of insufficient information/lack of accessibility (21 percent) or inapplicability (8 percent)
Sigrid Ligné, Secretary General of the EGBA, said that in a fast-changing online environment, rigorous monitoring of the best existing practice is essential so as to allow a continuous process of updates and improvements.
In this context, in May 2008 the EGBA appointed eCOGRA to carry out a study that would benchmark some of Europe’s leading gambling monopolies against the EGBA’s own standards governing consumer protection, security, and social responsibility that it requires all of its members to meet.
