Online Casino

[lois1975]

Rather than try and explain my issues I thought it would be easier just to cut and paste my email!

Further to my email below I have removed all links to any CPAYS affiliate links from our sites. These include:-

Prestige Bingo
Ruby Bingo
You Bingo
32 Vegas Casino
Diamond Club Casino
Joyland Casino
New York Casino
Playgate Casino
Prestige Casino
Diamond Club Poker
Playgate Poker
Prestige Poker

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Original Message

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From: BallsUp! Network
To: CPays Support
Sent: Thursday, December 07, 2006 4:36 AM
Subject: BallsUpLove

I am forwarding you this MSN conversation with Clariza that took place this evening.

As I have stated in this conversation if this email is not answered or I do not receive a detailed response by 12pm GMT today then I will be removing all links across our Network with immediate effect and will no longer promote any brands via CPAYs.

We may only be a small network at this point in time but we have only been launched since 1st October 2006 and have numerous web pages where we actively promote at least 16 of your brands…..

http://www.ballsupbingo.co.uk
http://www.ballsuppoker.co.uk
http://www.ballsupcasino.co.uk
http://www.ballsupbazaar.co.uk

Below is the conversation:-

Nickie says:

Hi Clariza

Nickie says:

my name is Nickie from BallsUp Network

Nickie says:

now i know that there was a fund via our link but it isnt showing on my affiliate account, why is that?

support@cpays.com says:

Hi there.

Nickie says:

hello?

support@cpays.com says:

can i have your username please?

Nickie says:

my affiliate user name?

Nickie says:

BallsUpLove

support@cpays.com says:

one moment please.

Nickie says:

it was for Joyland Casino

Nickie says:

a deposit of £20

support@cpays.com says:

Ok, can i have the url?

Nickie says:

one seconf

support@cpays.com says:

from what i understood, you’re having a problem with the link am i right?

Nickie says:

my tracking link or my web page url?

support@cpays.com says:

ok

support@cpays.com says:

your web page url

Nickie says:

http://www.ballsupcasino.co.uk

Nickie says:

and no i had no problem with the link

Nickie says:

i had a problem with their wager requirements!

support@cpays.com says:

but the link is working right?

Nickie says:

yes

Nickie says:

http://banner.joylandcasino.com/cgi-bin/redir.cgi?id=N&member=BallsUpLove&profile=casino

Nickie says:

and it even has on my stats the download

Nickie says:

but funnily enough the deposit isnt showing!

support@cpays.com says:

Ok i can see that the link is working right.

support@cpays.com says:

Regarding the wagering requirements,

support@cpays.com says:

i will forward it to the relevant department.

Nickie says:

its ok, ive spoken to them

support@cpays.com says:

we will contact you once there’s a result for this.

Nickie says:

my concern at this point in time is why isnt the fund showing in my affiliate account?

support@cpays.com says:

have you tried looking at the traffic stats?

Nickie says:

basically, i funded £20 to do the review, when i left i had £100….i requested a withdrawal….only to receive an email saying i need to wager a further £1779 to be able to withdraw

Nickie says:

YES! I have looked at the traffic stats, it shows the download, mine! but not the deposit!

support@cpays.com says:

have you read the terms and conditions in joyland casino?

support@cpays.com says:

Ok let me check on that.

Nickie says:

i have now! but thats ridiculous, how can someone who funds £20 not be able to withdraw at least their initial deposit, after all it is their money! without first wagering over £2000!

support@cpays.com says:

regarding this matter i have to forward it to the finance department.

Nickie says:

anyways, my problem is not that with Cpays, my issue is that i have 16 links over my 5 web sites all under Cpays, how do i know that these are all working

Nickie says:

i only know that this one transaction isnt showing because it is mine! what about the ones i dont know about?

support@cpays.com says:

you can check the links of the banners, your username should be on the link instead of “tsystem”.

Nickie says:

im really sorry Clariza but im not stupid, i have over 200 affiliate accounts over out network, i know how tracking links work

support@cpays.com says:

i’m sorry for that.

support@cpays.com says:

i thought you were asking about the links.

Nickie says:

how about we do it this way, until this is rectified i remove all our reviews that are linked cia Cpays? and until Cpays can give me an answer that i am happy with we dont deal with you (not you personally)

Nickie says:

let me just explain before i remove all the links from my network

Nickie says:

we have links on http://www.ballsupcasino.co.uk

Nickie says:

http://www.ballsupbingo.co.uk

Nickie says:

http://www.ballsupbazaar.co.uk

Nickie says:

and http://www.ballsuppoker.co.uk

Nickie says:

we dont just chuck banners on our pages, we review the sites, which takes approximately 2 hours per site

support@cpays.com says:

Ok, i will forward this to your account manager so he can make the necessary action for this.

Nickie says:

they are very comprehensive

support@cpays.com says:

For the meantime please don’t remove our banners in your site.

Nickie says:

Potentially Clariza, I am directing traffic with no earnings

Nickie says:

I am doing this to earn money not because I love Cpays lol

support@cpays.com says:

Yeah, i understand.

Nickie says:

can you see where my problem lies?

Nickie says:

just quickly looking at the stats

Nickie says:

79 clicks…..8 downloads……no earnings

Nickie says:

and i know at least one of those clicks funded £20!

Nickie says:

its not acceptable

Nickie says:

who is my account manager?

support@cpays.com says:

I’m sorry for the inconvinience this had caused you.

support@cpays.com says:

We are having some technical problems this past few days.

support@cpays.com says:

I’m sorry but we are not allowed to disclose that information.

Nickie says:

ok well as far as im concerned if I havent had an email by 12pm GMT today (its 4.25am now) then I will be removing all reviews and links that I have through Cpays and will no longer promote any of the products via yourselves

Nickie says:

the email needs to explain FULLY to me the issues, how they are to be rectified and assure me that I am not promoting your brands for FREE

Nickie says:

the fact that you cant disclose the name of my account manager is ridiculous

Nickie says:

now i have an email from someone called UDI

Nickie says:

would he be my account manager?

support@cpays.com says:

i’m sorry but we are not really allowed to disclose such information.

Nickie says:

or is it James?

support@cpays.com says:

all i can do for now is forward your concern to your account manager and he’ll take the actions for these.

Nickie says:

well i would suggest clariza that you do as I am doing and save this conversation….i will be forwarding it to the email address I have for CPAYS

Nickie says:

thank you for your time

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