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Hi,
I posted about Commission365 claiming an update issue with Netrefer caused multiple fake deposits and also in my case, a lost $2.7K player. That was in Sept 2010.
http://www.casinoaffiliateprograms.com/bb/48088-commission365-netrefer-issues-in-september-2012-a.htmlNow on the back of the Netrefer issue, I discover a day or two after receiving my Sept 2012 commission, Oct 2012 commission is hit with $ – 3022.74, so too is the previous month.
I pin point a player who joined 12/09/2012 and made last deposit 17/09/2012. All deposits were made using Poli (instant EFT) through their New Zealand bank account.
17/09/2012 00:00:00 Casino 607.46
16/09/2012 00:00:00 Casino 236.23
14/09/2012 00:00:00 Casino 876.92
13/09/2012 00:00:00 Casino 1579.28
12/09/2012 00:00:00 Casino 990.87Commission365 are claiming this player reversed these deposits. However, knowing how Poli works, their claims don’t make sense given, they’re claiming the player reversed every deposit after authorising the Poli transfer.
While most banks don’t allow the transfer to be reversed/disputed, some allow the customer up to the same day to reverse the transaction for that day. In addition, as soon as the transaction has been completed Poli immediately sends a notification yto the processor that the payment is approved. The casino then credits the players account.
However, if a transaction is reversed, Poli are notified immediately by the players bank. Poli then notifies the casino processor. I’ve checked this up with Poli directly. Like myself they’re located in Australia.
Where this starts to look like I’m being BS’ed by Commission365, is the casino continued to accept deposits from this player and credited the account. Yet the player continued to make Poli deposits and subsequently reverse them when the credits hit their account.
That makes 5 separate deposits spread over a period of 6 days and knowing Poli received instant notification if a transfer is reversed and Poli sends the processor instant notification if a player reverses a transaction. Yet Grand Reef Casino and their processor continued to allow the player to deposits via Poli, have the cash credited to their account and then reverse it while keeping the credits and they allowed this to continue.
FFS I didn’t come down in the last shower of rain.
Worse, Commission365 claims the casino processor attempted up until Oct 2’nd 2012 to contact the player but gave up. Yet until I contacted my AM at Commission365 on the 24’th Oct 2012, I was not informed about this, nor why there was a $ – 3,022.74 deducted from last months commission (paid $2,457 or there abouts).
Becuase the commission was paid, the $ – 3,022.74 was carried forward to Oct 2012 and is being deducted from commission I earn this month till it’s zeroed out.
Reiterating two (2) consecutive months where I’ve lost over $5,722.74 and in both instances I was not given notice, and in both instances the only thing I have got is conflicting stories which IMHO amounts to a load of BS!
Too late to contact Poli today but will call tomorrow and run what I’ve be told yesterday by Commission365. Which btw is 100% divergent to the excuse they gave me last week.
Anyone else promoting Grand Reef Casino?
