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The audacity of some people!
Henri;202437 wrote:So Martyn i believe you guys won’t accept Debbiek to have the butter and the money from the butter :3eyes: ?Debbiek this is sad but i believe this is how things work. As a lot of other previous post before, i want to confirm that Casinos share fraud databases and some private company specialised even themselves on Fraud for entire software company and provide it to casinos as a bonus so for example cheat on 1 playtech then all of them have you as a cheater, and even though they have this bonus it is sometimes a manual process for casino to go through each accounts one by one, so when you get 1000s of players registering sometimes, it may take them few days before getting to a new fraudulent or duplicate account before closing it.
But for you at least be happy you were able to still gamble before getting caught.
Cheers Henri….I think? :wink-wink
Personally I would like to thank Martyn for the way and manner he handled and replied to these accusations. You sir are a professional among all of us. Well done!!! :hattip:
I’m not sure who Martyn is representing ClubWorld, but i can tell you right now that your facts are not in order. It is very easy for you to come on to this site and state that “I extorted thousands of dollars from the previous manager” without substantiating that with PROOF. I do have proof that all transactions made to ClubWorld casino from Citizens bank were all authorized and paid. I also have the emails from your previous manager as to what the facts were back in 2007.
The reason you have not contacted me regarding this matter is because you do not have the proof. If you make statements and try to defame one’s character, you better be 100% sure of the facts.
There was a situation that presented in April of 2007. The matter was handled by a previous manager, Michael. He suggested an agreeable way to handle the situation (I will not disclose the details here) but will to the proper authorities. Based on his suggestion, he stated “I would have no qualms or worries then and as far as we are concerned the matter will be closed.” In the end, all transactions to Club World casino were authorized and paid thru Citizens bank. If you did you homework Martyn, you would know that and all the surrounding details. There were NO CHARGEBACKS.
Martyn – either I can disclose the details of this on this public site or you can contact me and discuss privately. If you do in fact represent a “reputable business”, you will do the right thing. You have already proceeded inappropriately and unprofessionally by your response and have not handled this properly.
debbiek;202501 wrote:I’m not sure who Martyn is representing ClubWorld, but i can tell you right now that your facts are not in order. It is very easy for you to come on to this site and state that “I extorted thousands of dollars from the previous manager” without substantiating that with PROOF. I do have proof that all transactions made to ClubWorld casino from Citizens bank were all authorized and paid. I also have the emails from your previous manager as to what the facts were back in 2007.The reason you have not contacted me regarding this matter is because you do not have the proof. If you make statements and try to defame one’s character, you better be 100% sure of the facts.
There was a situation that presented in April of 2007. The matter was handled by a previous manager, Michael. He suggested an agreeable way to handle the situation (I will not disclose the details here) but will to the proper authorities. Based on his suggestion, he stated “I would have no qualms or worries then and as far as we are concerned the matter will be closed.” In the end, all transactions to Club World casino were authorized and paid thru Citizens bank. If you did you homework Martyn, you would know that and all the surrounding details. There were NO CHARGEBACKS.
Martyn – either I can disclose the details of this on this public site or you can contact me and discuss privately. If you do in fact represent a “reputable business”, you will do the right thing. You have already proceeded inappropriately and unprofessionally by your response and have not handled this properly.
And you have handled yourself appropriately and professionally? If that were the case you would have msged Martyn before you came on this forum and started bashing one of the most reliable and reputable online casinos and affiliate managers in the business. Why not take your own advice and contact Martyn privately or better yet pick up the phone and call the toll free number, I would bet they could get you in contact with him. :phone:
Hi Debbiek,
I was just going over the ewalletexpress site to understand how they work. I see now that ewalletexpress is a little like Neteller.
I really don’t like being lied to. So after looking over ewalletexpress I have one question.
Was it “Xpress Funds™ Checking” that you used to fund your ewalletexpress account and then to successfully deposit at Club World?
You made it clear that Club World Casino was not connected to these chargebacks at ewalletexpress, or associated in any way. So what casino were you playing at with the charged back funds to EwalletExpress?
I smell a rat here…
Judging from the OP’s previous posts/threads here, it appears she has a history of troubles with casinos.
I can’t help but wonder why she is posting this HERE, as opposed to posting a Pitch-A-Bitch at Casinomeister? Or is this a burnt bridge? I don’t know if this is the case, but I’m going with my intuition on this.
I will say one thing for certain…if Club World has taken such stern actions, there’s absolute good reason for it. If you have proof that you are in the right, then show it. I’ve been in this business nearly nine years now and have heard literally HUNDREDS of stories such as yours and they all end the same–player fraud.
Well, well, well…always go with my intuition!
http://www.casinomeister.com/forums/members/debbiek.html
As I stated in my post above, I couldn’t understand why the OP did not go through Casinomeister for this situation and indeed, she has burnt that bridge. Note that Debbiek was banned at CM for committing chargebacks at Rushmore Casino.
@debbiek 202352 wrote:
This should be a warning to those people who play at so called “reputable” casinos, because they have no laws to answer to.
Just as there should be a warning to casinos to watch out for people like debbiek. Casinos that screw people suck and people who screw casinos suck, as well. In this case it was the player and NOT the casino. Just a shame that Club World even had to defend itself on this crap.
Thanks all for the comments, they are much appreciated. :hattip:
Debbie, just so that you are aware I work for ClubWorld as the Affiliate Manager and deal with a lot of the people at this forum on a daily basis.
If you feel I am factually incorrect then I will be the first to appologise. As I mentioned Tom emailed you and he is yet to receive a reply (unless you have done so in the last 12 hours or so) so the ball is quite litterally in your court. From the information that we have on record here which includes emails and backend stats on deposits, withdrawals, activity within the casino…err…oh yeh, and chargebacks.
If we can sort this out then fantastic, everyone would be happy. But to post this in an affiliate forum with the hope (I believe) of smearing a good name built up over many years is just low in my opinion.
Lets get it sorted out once and for all. I will PM you Tom’s email address, although I believe you already have it and we will go from there. In the meantime, please can you hunt out the mail that Tom sent to you that has gone without reply and check what was wrote and respond. For us to help out we need a reply, as Bob Hoskins said, “it’s good to talk!”.:wink-wink
Either way it would be good to get an appology out of either side so lets find out who will write the sorry post. If we are wrong I have no problem tucking my tail between my legs and shouting….”I’m a lady!” sorry I meant to say…and shouting I’m sorry. But I also would expect the same from you.
Lets see what happens….?
@debbiek 202364 wrote:
First of all, there were never any chargebacks to Clubword casino. They would not be able to prove or show there ever was.
This is as far as I had to read this thread to see red flags. This was a response to someone explaining that casinos share information about fraudulent players. The above reply went totally besides the point and concentrated on CWC, which led me to assume fraud had occurred at other casinos.
Also, the phrase that “They would not be able to prove or show there ever was” is very cleverly worded to mean nothing. It doesn’t mean there wasn’t.
Of course the findings at Casinomeister close the case in my eyes.
Thanks Dom.
Just an update though.
Tom has still not heard back from Debbiek after I reminded her of Tom’s email address.
:flush:
This thread is a perfect example of a “title change” that needs to happen at CAP, IMO this threads title is misleading and should be changed to “resolved” or something of that nature. If I were the program I would not like that thread title when I have done nothing wrong and it is proven beyond a doubt.
Definitely sounds like an online casino “problem child”. Even from her own posts in this thread, sounds like she’s had problems with multiple casinos, and I doubt that even 1% of online gamblers could say that…so either she’s really “lucky” or she’s causing the problems and I don’t think any casino would pull a history of chargebacks out of it’s a$$ and soil its name to falsely one-up a legitimately wronged person. Pretty sure you’re SOL Deb – time to change your name and attempt to molest another casino.
Hi all, just an update on this. Debbiek has been in touch with me on PM and on email and we are working on sorting this out. Tom will be calling her to see how we can fix this issue.
Thanks for getting in touch Debbiek! :hattip:
Martyn –
As you know, Tom never called to discuss or work this out (I copied you on my reply to his nasty email).
After this entire terrible experience with Clubworld casinos, I am now so disillusioned with the fact that online casinos are not regulated and “do as they please”. I deactivated my account at The MainStreet group where I play often. This is a sample of how a professional, respectful company responds:
“We want you to know that you’ll be always welcome to play at our casino for fun or for money; so in case you decide to try out our games and service please contact us and we will gladly activate your account.”
If there is anything else we can do for you, please do not hesitate to email us directly at helpdesk@mainstreetcustomercare.com
Kind Regards
Julia Smith
Customer Service Department
That is the difference how reputable businesses treat their customers and pay when their customers win.
