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Viewing 15 posts - 1 through 15 (of 44 total)
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  • #586282
    Anonymous
    Inactive

    Announced as “Best Union ever” and “The Best Casino Affiliate Program”, I looked forward to a sucessful relationship with Starpartner as I had one with Vegas Partner before.

    After a few weeks running, I´m unfortunatly not able to find out anything good about the new program:

    – They combined the different brands, so if you have a positive balance at one brand and a negative balance at another brand, they will deduct the negative from the positive balance. This will cause huge decreases of our commisions.

    – The minimum payout for neteller was increased to the doubled amount, so small affiliates are not able to recieve monthly payments any longer. Maybe Starpartner does not know that smaller affiliates have to pay hosting fees for their sites too…and sometimes during dry months they are in need of every payment, even it is only 25 bucks.

    – A lot of the marketing material disappeared..like mailers and reviews.

    – The stats are very poor now, no information about the players anymore. I´ve also heard from several affiliates that the stats still do not work correct.

    So please, can someone tell me anything good about the new program? Maybe I have overseen something. Your opinions please.

    #770549
    Anonymous
    Inactive

    I’ve given up. They told me they’ve merged my accounts but despite me asking more than once for details, they’ve not come back to me with anything other than ‘looking into it’.

    #770554

    Hi FictionNet,

    An email was sent off your blueyonder mail address confriming that
    you account merger had been completed. We have resent it.

    #770556
    biggyg
    Member

    We dealt on small scale with golden star but because of the feedbacks we see from other cap members we have pulled all golden star brands and giving more consideration to Brightshare in our future developments.

    #770584
    Lucretia
    Member

    I am not ding well with the new starpartner can not be a good sign.

    lacking player information or other useful stats options do not help either.

    Still there are mistakes in the redirects for slotsroyale casino players can choose for sun vegas ……. and ……….rivernile

    Mmiami paradise’s free play link is still working in stead of redirecting to a different casino.

    I think i have to look for other places to promote, I give up.

    #770586
    Anonymous
    Inactive

    i have to agree with the fact that the launch of starpartner.com is very poor. very little testing was done prior to its release and i don’t see what was the hurry. as a result there are a lot of unhappy campers (affiliates that is).

    besides the basic problem of getting links to work, i don’t understand where all the content vanished to? that is really poor. cant you get someone to just copy paste banners in your admin area for a few days to migrate the variety of banners from goldenstar to starpartner?

    also, all these problems should be publicly acknowledged otherwise affiliates are left thinking that nobody cares and their problem isnt getting resolved. furthermore, people who read these posts may quickly reach a conclusion not in favour of star partners.

    it would be good for staff @ starpartner to get their shit together and resolve these issues asap. it really is unacceptable for a company as big as “starpartner” to have such basic project implementation issues.

    i think you guys should chat to Brightshare staff to find out how they managed to upgrade their stats functions without any glitches!

    #770588
    Lucretia
    Member

    They should hire somebody to do it right this time.

    Just so illogical : super casino brands with the worst affiliate program and management.

    You guys could rock if only you had the right affiliate program!

    An unhappy camper asking for free beans and shelter.

    #770622
    Anonymous
    Inactive

    oh and I would like to ask
    where is now Crazy Vegas Bingo?
    did I miss anything?

    #770625
    Anonymous
    Inactive

    Guys – not good to hear about your experiences here! I was considering a sign up but now…i’m lnot sure that its a good idea. anyone had a good experience?

    #770628
    Inspiration;165954 wrote:
    Miami paradise’s free play link is still working in stead of redirecting to a different casino.

    Please could you ensure that you don’t link deep into any of the pages,
    this will result in your members being able to access those pages.

    #770629
    Bonus Paradise;166003 wrote:
    oh and I would like to ask
    where is now Crazy Vegas Bingo? did I miss anything?

    CrazyBingo was discontinued in 2007 due to software issues that we
    were having. The play was not being recorded properly and we barred
    any new players from joining to avoid any losses. Our New 90 Ball Bingo
    will be released shortly.

    #770632
    splinterfree;165957 wrote:
    i have to agree with the fact that the launch of starpartner.com is very poor. very little testing was done prior to its release and i don’t see what was the hurry. as a result there are a lot of unhappy campers (affiliates that is).

    besides the basic problem of getting links to work, i don’t understand where all the content vanished to? that is really poor. cant you get someone to just copy paste banners in your admin area for a few days to migrate the variety of banners from goldenstar to starpartner?

    also, all these problems should be publicly acknowledged otherwise affiliates are left thinking that nobody cares and their problem isnt getting resolved. furthermore, people who read these posts may quickly reach a conclusion not in favour of star partners.

    it would be good for staff @ starpartner to get their shit together and resolve these issues asap. it really is unacceptable for a company as big as “starpartner” to have such basic project implementation issues.

    i think you guys should chat to Brightshare staff to find out how they managed to upgrade their stats functions without any glitches!

    We have acknowledged the prevailing issues that are present in
    StarPartner publically, I would hate to think that any posts made
    here in response to questions from affiliates on the forum aren’t public.

    Every mail or phone call that comes in is addressed and expidited for
    resolution, granted some matters will take longer to resolve than others
    but they being addressed. We have a log file and incident report that
    our development team work through to ensure that all issues are
    addressed in timely manner.

    All of the content that was carried over from GSN and VPL into
    StarPartner was done through a banner migration exercise. This involved
    everyone in the marketing division english and foreign language going
    those the vast number of banners availavle and taking out only those
    that were relevant, this means only current banners would be mirgrated
    into StarPartner. The just wasn’t any sense in taking old and out dated
    banners across.

    We are still in the process of updating the site, where in the next week
    or so directdownload link and text links features will be avialable.

    The mobile banners will be added before the weekend.

    Unfortunately I am unable to comment on the process that was involved
    with regards to implementation. What I can tell you is that we run the site
    in a test enviroment for more than a month and everything worked
    perfectly, we encountered inssues when we moved onto the live server.

    #770635
    Lucretia
    Member
    Originally Posted by Inspiration viewpost.gif
    Miami paradise’s free play link is still working in stead of redirecting to a different casino.

    Please could you ensure that you don’t link deep into any of the pages,
    this will result in your members being able to access those pages.

    I see the freeplay page is redirecting now, thanks.

    #770662
    Anonymous
    Inactive

    I was considering a sign up but now…i’m lnot sure that its a good idea

    I was not my intention to detain people from signing up at Starpartner with my thread, actually I think it is a program with huge potential…however I think they need to improve a lot.

    Vegaspartner was a great program, my favourite one, and I don´t like the changes that have been made.

    Never change a winning team!

    #770684
    Lucretia
    Member

    Vegaspartner was a great program, my favourite one, and I don´t like the changes that have been made.

    Never change a winning team!

    Same here, do not like the new one the old one was far better!.

    Why the change?

    Are the negatives bundeled, it was not before VP and GSN were seperate programs?

Viewing 15 posts - 1 through 15 (of 44 total)