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This is a chat with me and another webmaster, she did give me permission to share it private with others in the biz, after me digging and doing an audit and finding money missing we decided others should know this is happening. I did an audit with stats remote and found missing money back to Feb so far, I am too tired to do more but will in the morning. They will not give me a fob off email like they did her, and everyone deserves to be paid what they rightly earned!!! Now I do know last month dropped big time for me about the time she found out this was happening so if you don’t use stats remote get screenshots now before they are exposed!
Lori says:
How are you?
Lori says:
thanks
Lori says:
I have a favor to ask you
Lori says:
Can you take a look at your brightshare past monthly earnings and compare it to your past payments and see if it changed? The reason I’m asking
Lori says:
Is for some odd reason, I decided to look at my past monthly earnings a couple days ago
Lori says:
and found earnings that weren’t there before
Lori says:
more
Lori says:
so that meant earnings that was unpaid for as well
Lori says:
and shelley said
Lori says:
it was because when they went to their new system
Lori says:
they found some misplaced tags and put them to the appropriate affiliate as they found them
Lori says:
but .. they’re not wanting to pay for those earnings
Christine {Streak Gaming} says:
wtf
Christine {Streak Gaming} says:
hell if their not going to pay
Lori says:
Regarding your stats, please confirm that you are referring to acct: aff1597.
Since we have updated to the new system, we have found some differences in the stats, these are due to Lost tags – When we moved over to the new system we had to check that all btags were directed to the correct affiliate. While checking the tags, we came across many lost tags (this would have been from incorrectly typeLori says:
(this would have been from incorrectly typed, or several other reasons). Since we were manually updating, we were able to decipher some lost tags, and obviously have added them to the appropriate affiliates.
Lori said:
I’m waiting for a reply from shelley..and I’l l wait for you to get back to me also. Thanks
Lori said:
this was my last reply to her tho
Lori said:
Hi Shelley,What exactly is a misplaced tag?
I’m sure you’re not saying that this income is from any players then players I sent you. I’m still trying to get my head around what you said about it being a bonus and not paying me.
Personally, I find it dishonest and I’m asking you to reconsider what you wrote me in regards to my earnings not being paid in full.
Lori said:
I can tell you about instances with two other Microgaming groups that paid me for past unpaid earnings that I didn’t even know was missing. And they did so without even being asked to do so.I really hope you were mistaken in your last email. Please reconsider your views on not paying for unpaid earnings generated from players I sent.
Thanks
Lori says:
I’ll be interested to find out if there’s a higher rate of us ezboard forums that had the missing players at brightshare
Lori says:
due to the fact that their tags as they were couldn’t be posted in ezboard posts
Lori says:
if that’s what caused the misplaced tags maybe
Christine {Streak Gaming} says:
yeah I wonder?Thought I would have a look at my stats as well.. and yup.. very different stats. I went back to last year January and now have a total of almost 3K that I did not receive.
Will get hold of Lloyd and see what he says.
Thanks for bringing this up.
Your welcome and like Kwblue was saying to me last night I can understand why they are not disclosing this to us can you imagine the money they owe everyone? But they cannot sweep this under the rug and think we will just go away.
I checked my account. In my case the difference is only $60 since January 1, 2008. This is the time period in question, correct? Jan. 1, 2008 through now?
I don’t know how many people know this, but last year Brightshare actually overpaid many affiliates (including me), due to some kind of back-end glitch. They finally caught it after several months, but everyone got to keep the extra money they received.
So, I’m not going to bother them about this. It’s only 60 bucks (for me anyway). Certainly if you’re missing a lot more than that, I would do something about it — but if it’s something small, I would just let it go.
I am sure they will do the right thing here which is why I didn’t post public on this, I found a total of $1042 missing and an over payment of $188 to me that is enough to dig further into this. If it was a small amount I would not bother either.
I have spoken to Lloyd and before I tell you what he said – I need to tell you guys that I know Lloyd for a long time and he is in my opinion one of the straightest, honest and morally correct people I have met.
The situation is this –
Ever since they have been working on the new system, they have been doing tests on everything. During this they have found a number of “lost” tags. Lost tags are not tags that did not track properly on their end.. these are tags that were either linked incorrectly by the webmaster or when a player did click on the link but did not sign up immediately.. rather 6 months down the line by typing in the casinos url into the address bar.. This would be long enough for any tracking cookie to be deleted. But mostly it was due to incorrect linking – this happens very often and I can also own up to that.. neglecting links is a big issue of mine
Anyway – since these tags were lost, the owners said that nobody is any wiser and that Lloyd should simply say nothing rather than open a can of worms.. knowing that it would become apparent and this would lead to affiliates moaning. Lloyd said “no”.. he understood that he would be opening himself to this .. but insisted that if it is possible to track down the affiliate that a player belongs to, then he would assign that player to the affiliate – at least that way the affiliate would now earn off that player in the future.
He told me that this process took most part of a year to do just to assign the players to the correct affiliates. Not that there were that many.. simply to actually try and track down from where they came.
Also – initially, the owners did not want to enable the stats to show the past earnings.. because this would lead to where we are now, but Lloyd also insisted that this is an important resource to affiliates and also shows that they are not hiding anything.
The owners do not want to screw the affiliates, they just wanted to prevent a huge uproar over something that they cannot change. The amount of work that would need to go into would be far too immense and time consuming that it would only lead to the program suffering.
I see it this way .. At first I also thought; “Hmmm… money that I did not get? – Give it to me!” – but now I do understand their point as well. Had they not added the players, I would be none the wiser and still thought of Brightshare as one of the best and honest programs around. So now I see it as a confirmation as to how honest they are.. especially Lloyd… and see these players as a bonus for me which I can earn a bit of extra cash from now onwards.
Hope that helped.
K.
They are up and up on the whole matter, I even had a incorrect link in the past and they went through and moved over all the players for me for future earnings. They corrected a mistake I made, not them, just as they are doing now. Most affiliate programs would just say to bad you fucked up, be happy they are insuring future earnings on what is most likely your mistakes.
Sounds like a fair course of action to me. I’m not even going to check my stats, only to say that Brightshare’s track record means they have my trust.
I have spoken to Lloyd and before I tell you what he said – I need to tell you guys that I know Lloyd for a long time and he is in my opinion one of the straightest, honest and morally correct people I have met.
True that and I am not going to pursue this either
I could use the money right now but after what Dave said … I’m not sure I’d feel right either.
I gotta look though and if its a new car I’d probably have to ask for half but I’ll eat as much as possible … specially if its my fault to begin.
no chance these missing tags could come from anywhere but our making a mistake with links or the player typing in the url after 6 months?
