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Hi,
I have been in contact with Martyn on this and I can assure you payment will be sent. I spoke with him today, he stated payment would be processed this week. Please PM me if you don’t receive funds by Friday.
Many Thanks,
Brooke
@Brooke 225152 wrote:
Hi,
I have been in contact with Martyn on this and I can assure you payment will be sent. I spoke with him today, he stated payment would be processed this week. Please PM me if you don’t receive funds by Friday.
Many Thanks,
Brooke
Hi Brook, just to clarify. Funds have been cleared for payment but as it’s wire transfer they will not be there by Friday. But he will be paid out in full ASAP.
Cheers.
As long as they don’t pass 100% of the losses to the affiliates, I guess it should be acceptable.
@Dominique 225148 wrote:
Perhaps the issue is that CWC has joined the Rivals in passing processor losses on to affiliates.
I have no idea what this complaint is actually about, and I agree that KGBcasinos is lacking in diplomacy and manners.
CWC has always been a forthright program, and I trust them to not do anything underhanded.
However, personally I do have to take measures to alleviate the blow of them having decided to pass the processing losses on to affiliates. It is not possible for me to give high value exposure on my site to a place that cannot pay for it, for whatever reason.
Hopefully this will rectify itself and I will be able to return them to the better spots they have held thus far.
KBG, Martyn is one of the most responsive AMs around these days. You need to understand that the AM doesn’t have all the answers at times. Considering the EWX scenario, I guess Martyn’s answer is satisfactory. Probably, it would have been preferable if he would have responded to you earlier in your email communications. But nevertheless it doesn’t warrant any bad blood.
Try to remember you first post was already jumping to the point of you being scammed which was not the case at all. The problem is the payments were delayed and with the holidays behind us that was another glitch in payments I am sure.
Not so happy about the deductions but really at this point what can we do I think we are going to see more and more of the affiliates taking the brunt of this
I am happy that they have taken the time out to notify us on what is going on with our accounts instead of just seizing the money and not saying a word to us. I know they are not happy to be in this situation but times are getting rough in the biz.i understand. in my personal case i still believe that transparency and good service are the most important things in a business relationship, as i said they did hold my money for 2 months and they didn’t say anything about e wallet express (they could just say that they are checking an holding the money because of that) but its OK i spoke to Martyn and everything is ok now.
i still believe that cwcaffiliates might be one of the best companies to work with, seems like i started with them in the wrong timing LOL.hope to get the payment by next week.
thanks for all the help that i got from here
@Satya 225207 wrote:
As long as they don’t pass 100% of the losses to the affiliates, I guess it should be acceptable.
It makes no sense to hit you guys and girls with the full costs, that wouldnt be at all fair. We have only made the adjustment based on your specific %.
@Satya 225208 wrote:
KBG, Martyn is one of the most responsive AMs around these days. You need to understand that the AM doesn’t have all the answers at times. Considering the EWX scenario, I guess Martyn’s answer is satisfactory. Probably, it would have been preferable if he would have responded to you earlier in your email communications. But nevertheless it doesn’t warrant any bad blood.
Thanks for this. I wasnt aware of the investigations into this by our accounts team until this month. So I had no information to provide that would help out me or the affiliate involved.
I have sent an email to KBG apologising for my previous post as it was not intended to be unprofessional.
