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February 1, 2010 at 3:49 pm #620451
peter006
MemberIam very angry about Europartners !!!
Angry about the Support (not available per Telephone )
I wrote maybe 6 e-mails to different Europartner e-mail adresses , no answer , no response of any e-mail !!!
Since the software update in June 2009 iam also missing 20-30 real-money Player in my Statistic .
The Cashier option also had never Worked correct .
Anybody here have the same experience ?
February 1, 2010 at 10:17 pm #807951Anonymous
Inactivei didn’t even read your post, just the title
yes…they are bad….February 2, 2010 at 9:34 am #807959Anonymous
Inactiveoyropa – have you tried contacting Robin? She has been responsive whenever there were any issues raised in the past by CAP members.
I believe everyone is just getting back from LAC, so expect a response from Robin soon if you’ve already e-mailed her. Otherwise please PM Yvette and she will put you in direct contact and help get this issue resolved for you.
February 2, 2010 at 3:23 pm #807965peter006
MemberI send robin on 12.1 and 18.1 a mail ….. no response no reaction !!!
February 4, 2010 at 9:31 am #808009bsmart
MemberHave you had any luck? I too have an issue regarding an outstanding payment from November, but I’ll give support and my aff manager a chance to respond to my numerous requests before I unload on here….
I’m gutted, this is the 1st problem I’ve ever had in 4 years with these guys, hoping it will be resolved :wink-wink
February 6, 2010 at 1:17 pm #808098TP2112
MemberNever had a problem with Europartners and my support is very good! Try to contacting your personal account manager, I’m sure your issue will be solved soon!
February 6, 2010 at 3:45 pm #808100peter006
Member@oyropa 215655 wrote:
I send robin on 12.1 and 18.1 a mail ….. no response no reaction !!!
… but i have now a new affiliate manager and goog contact at the moment…
i hope it will be also in the future ….
February 7, 2010 at 2:53 pm #808121LazzoHoldings
Member@dfiocch 215865 wrote:
Never had a problem with Europartners and my support is very good! Try to contacting your personal account manager, I’m sure your issue will be solved soon!
I have a great relationship with EP too. my support is very good and payments too.
February 8, 2010 at 7:55 am #808141peter006
MemberGet my january statement …..
no problems more….
February 8, 2010 at 9:46 am #808144bsmart
MemberProblem is being resolved, EP have never let me down before so I’m sure this will be sorted too
February 8, 2010 at 12:46 pm #808151Anonymous
InactiveI have never had a problem with Europartners. They have always been responsive and courteous.
May 7, 2010 at 12:20 am #809988jackybet
MemberI’m pretty new.
I hope there solid and responsive.
May 7, 2010 at 4:16 am #809995turboodds
Member@AK 218822 wrote:
I’m pretty new.
I hope there solid and responsive.
Just prey to God you get a decent Affiliate manager. If you do not your screwed.
50% of them are gone after a few months. You’ll be shifted to a new one. Then the cycle repeats itself.
I like Europartners when they work – stats for example. And when you get a decent affiliate manager who cares. Hard to get that though.
Best bet any issue you have contact Marc or Robin and hopefully you get a reply…
I am still waiting for a month for certain things. And my AM could give a shxx about our account.
LOL
May 7, 2010 at 7:55 am #809997jackybet
MemberThanks for the response.
Is [email protected] a good one? :rollover:
May 7, 2010 at 9:27 am #810000turboodds
MemberHi Ak,
I really do not know. Maybe they are new. I guess time will tell. Hopefully they stick around for a while. So far i have had maybe 5 Ams to date. Each time a new learning curve happens.
I completely gave up already. Working on possibly getting rid of them soon. Since they dont give a fxxk.
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