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Not sure if anyone’s already posted this: http://www2.writing.com/main/view_item/item_id/1110692
I’m not currently a Gambling Wages affiliate but have been considering applying. I can’t speak to its veracity, but it’s troublesome to say the least and has been enough to give me pause.
Any thoughts on this?
Well, I see that GamblingWages are reading this thread at the same time as I am, so I’m going to wait for their response, if they give one, before I comment.
Hello All,
Honestly, there’s not that much to comment about.
I shall only say that this was indeed one of our casino employees, which however did not come with the right attitude since the beginning and did not last long. Relocation can be very difficult; I can say it from my own experience: get adapted to a totally new country, new culture, different language and mentality can be hard, especially for those people who have never traveled before.
If all of the statements in the article at least had some logic, I would not mind to discuss it, however I saw only a one irritated ex-employee which contradicts himself with things such as: extreme security in the company on one hand and him having access to the yearly profit of all operations on the other hand. He goes on criticizing the CEO, and it is that same CEO who makes out of this organization a millionaire company.
Lastly, this article has been primarily posted on some of the players forums. I strongly believe that the affiliates are a lot more gambling educated, so that they will know better that there’s no such a thing as “hit the win button”. You do not have to trust me about this, please refer yourselves to the RTG directly.
And while Carl L. Hutton enjoys his apparent new job as the novelist, I will have to continue working for this company, which I know very well for the past 4 years, and which brought to me only professional satisfaction in the past year and a half, while I am officially working with them.
Best regards,
Natalie Stewart.
Affiliate Director
http://www.GamblingWages.comHi Nathalie,
Thanks for the answer. Some standard political talk but also some answers.
One thing remains unclair to me, namely what the ex-employee told about one of your employees calling and most importantly theatening the non-payers.
Can Gambling Wages guarantuee this story is not true?
(I’m sure you can, but just verifying
)Thanks.
Hello Casinoreports,
I think if I simply say: “I swear this is not true”, it will not increase any positive reputation for our casinos.
However, I can give you some figures for reflection:
54% of our people play for real money, while 41% plays for both: fun and real cash.
Overall Satisfaction with customer support and payouts is at 71%
34% of our customers play at our casinos only.
37% of our customers have been playing with us for over a year, 16% between 6 to 12months, 13% from 3 to 6.
15% plays weekly, 28% of our customers plays with us at least twice a week, while 19% plays daily.
These figures are taken from the surveys, which were organized and monitored by RTG.
In my opinion only figures can show you that if our customers where not happy with threats or payouts they would not be playing at our casinos for over a year, especially for real money. Besides that, I am sure there would be a lot more scandalous posts all over the Internet.
So, do not take my word: I will always defend our customer support reps, because they do work hard to convert all of your traffic into real satisfied depositors. Just judge us by our work and by our figures.
Best regards,
Natalie Stewart.
Affiliate Director
http://www.GamblingWages.com
