Voided Online Casino Win Prompts Lawsuit Against Operator

Andrew Green lived out the fantasy of every person who has ever played a casino game of any kind when he won £1.7 million ($2.1 million USD) while playing a Western Frontier-themed online slot game last January. Like any newly minted millionaire, Green hit the town with friends for a wild night that cost him roughly £1,000 ($1,300 USD).
Unfortunately for Green, he woke up the next morning with something much worse than a hangover. Shortly after his big win, he was contacted by representatives of Betfred who told him that his big win on Frankie Dettori’s Magic Seven game was null and void due to a, “computer glitch.” Not surprisingly, that did not sit well with Green, who has now filed a lawsuit against the casino in hopes of salvaging his big win.
“Even if there was a malfunction that is not my fault – all I could do was press a button,” Green said in a statement to the BBC. And while Green’s argument makes sense to the layman, it’s likely not a line of thought that’s covered in the terms and conditions of the casino.
He did go on to say that, “It felt like I had been kicked and had my insides ripped out.”
Representatives from Betfred were sympathetic to Green’s plight, and even offered to settle with him for £60,000 ($76,000 USD) but the online casino operators were not willing to part with the $2 million.
In their own statement to the BBC, Betfred representatives said, “Betfred loves to pay out all our jackpot winners – both big and small. Unfortunately, and as Mr Green is aware, a new game release… suffered a software malfunction in January this year and no legitimate jackpot win occurred.”
Preliminary hearings in the case are set to begin this week.