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  • #625280
    pooker
    Member

    Hello,
    I am French, so please excuse me for spelling mistakes, I use an online translator.
    I have a problem with a score of affiliation casino using rival powered.
    I discovered yesterday that it had suspended one of my players on my affiliate account simon says.
    I try to send an email but their email addresses no longer works, probably stuck in France.
    I asked why my chat player was suspended and the amazement I am informed that French is no longer accepting players.
    Yet I have not received emai informing me this service affiliations.
    only for usa players.
    So here I explain that I wish to be contacted but impossible.
    I recontacted the chat service, but since today it interrupts the cat from the beginning every time they see it’s me.
    What they hid for me not to answer questions.
    Furthermore, I understand why all the email addresses and casino affiliate casino powered rival no longer works.

    Customer service is unreachable by email, telephone and no cat.
    I just saw that the casinos Pantasia, simon says, of fortune slot … blocked the chat in France.
    In addition they have suspended all the accounts of French players even those who were recruited before more than 600 players and less on my account, while a message received a few days ago talking about USA players only and has no more are not suspended.
    “Dear Affiliates,

    It is with great regret that we have to inform you that as from 7th August 2011 our software provider, Rival Powered, will no longer allow new registrations from the United States.

    It is important for you to know that existing players will remain active and we already have a plan of action to keep them depositing and earning you commission.

    We invite you to subscribe to our revamped weekly newsletters so you can stay tuned of all retention and conversion campaigns we are running for your active players and new potential customers. This is a valuable source of information and if used properly, it could potentially give us both better player value and profits long term.

    Following up on our previous email we are making some exciting changes in the next month, including our new live support that will be up and running plus we will have exciting news coming out soon.

    We thank you for your continued support. Expect only the best in the upcoming newsletters.”

    Thank you for your response

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