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Yesterday i get 2 Statements for April
in one Statement EP will send the money to MONEYBOOKERS
in the other Statement EP will send the money to NETELLERI never use NETELLER for payments and never tell EP to send the money by NETELLER
I always use MONEYBOOKERS .
I send yesterday an e-mail to my AM and to EP and still waiting for answer ….
At least you got one.. I got ones saying neteller and when i told them i stopped getting responses
@Sonja 218985 wrote:
Hello oyropa :hattip:
Is your problem solved?
Sonja :chearlead
Hello Sonja ,:hattip:
Yes i think it is solved …. EP tell me there will be no problems with the payment
I will tell u if i get the money
Hello Oyropa :hattip:
“I will tell u if i get the money“
This will be very nice and important for me :kisser:too.
Sonja
Hi All,
Please tell me how I can help you with your statement issues. If there is something you need me to check, please PM me with your account details and what issues you might be having and I will look into it for you. I am sorry it took me some time to get back to you and I will try to be more active here from now on.
I really do want to help, so feel free to be in touch.
Best,
Robin@EuroPartners_PR 219109 wrote:
Hi All,
Please tell me how I can help you with your statement issues. If there is something you need me to check, please PM me with your account details and what issues you might be having and I will look into it for you. I am sorry it took me some time to get back to you and I will try to be more active here from now on.
I really do want to help, so feel free to be in touch.
Best,
RobinHi ,
My AM tell me before few days it is all right and there will be no problems with the payment but iam still waiting ….
Hello oyropa,
i received the money 10 minutes ago. The double payment statement had no influence. I hope yours arrives soon.
Sonja (happy again)
@Sonja 219139 wrote:
Hello oyropa,
i received the money 10 minutes ago. The double payment statement had no influence. I hope yours arrives soon.
Sonja (happy again)
Hello Sonja ,
i received the money too before few minutes
Hi All
Glad you received the payments.
Please let me know if you have any issues or need any help.Thanks.
Marc
1.
still missing 2.5.,3.5.,4.5,11.5,12.5, TLR 0$ !!!2. since few days missing some deposits which was taken
There was definitly more deposits this month as that what i can see at the moment
in my stats and EP says that something is allright again ….NOTHING is ALLRIGHT !!!
Hi Oyropa
We are back in the office tomorrow (public holidays).
We will come back to you with an update tomorrow regarding your stats.Thanks.
Marc
Hi Oyropa
We’ve checked and there is an issue with earnings reporting (as you said) on certain days.
It is not calculating from the net gaming as it should be in the reports.
This is part of the reports being upgraded and is being worked on now by developers.
This will not affect your payment and you will be paid the correct amount.
In the meantime while this is being worked on we are keeping record of anyone that was affected.
We’ll keep updating about this issue.
Anyone else who has had problems in this regard please let us know.
We are correcting the report issue and then will double check all accounts to make sure.Thanks.
Marc
