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Hi All,
We’re having a problem with our hardware at the moment.
We are trying to work out the problems tonight and hope it will solved shortly,
While this is occurring the new tracking links will not work.We are very sorry for this inconvenience and hope all will be resolved quickly.
Stayed tuned to the forum for updates.Best regards,
RobinHi All,
I am happy to report that the tracking links are working. We were able to resolve this during the night, but there is still some problems with log-in to the portal. We are working to resolve this issue as quickly as possible and will update you throughout the day.
Thank you for your patience.
Best,
RobinAs always, thank you for this proactive information !
what new links are you refering too??? should affiliate link have been changed or something to track? confused
Hi All,
From 8:30 AM GMT there will be a 3 hour downtime on the Euro Partners site.
This will affect the banner server and there will be no access to the Euro Partners portal.
Thank you for your patients and I will post again in the next few hours.
Best,
RobinHi All,
We are experiencing some delays in the downtime that I mentioned earlier. It is expected to last for another couple of hours.
Again I am very sorry for this inconvenience and hope all will be resolved soon.Best regards,
Robin
Hi All,
Sorry I didn’t get a chance to post earlier in the weekend.
The EP site is back up and fully functional.
The banner server was back up on Thursday night as well as the portal.
Stats have all been updated and we seem to be back on track.
Sorry for all the inconvenience this might have caused anyone and we really appreciate your patience in this matter.
I hope everyone had a very Merry Christmas!!:santa2:
Best,
RobinRobin
We have been experiencing problems with the stats reporting on the EP backend since early November 2009.This has been reported to our Acc Manager along with screen shots etc and to date its still not resolved!!
Each time we ask for an update, we are being told that there is no time frames on how long it could take to fix….Apparently, your tech guys have more important issues to take care of :sarcasm:
Can you please follow up on this? 2 months have lapsed and still waiting…
Hi playcasino1,
I would like to learn more about your specific issues with your stats.
Please send me a private message with your account details and I will look into this situation immediately.Best,
Robin
