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I’ve tried contacting BCP through multiple emails (close to 10 now?!) on multiple addresses (ie. john@, support@) for well over a month now (mid-July), with NO RESPONSE at all. This is upsetting, as I’ve always received quick replies from both of those email addresses.
Here’s the story – in June I made money, received and cashed the check. No problems.
One day in July I log-in and my account balance for June suddenly went to negative (for the exact same amount I was paid/cashed out). Now I’m stuck through July and Aug trying to bail my account out of a negative hole that shouldn’t exist (ie. I was paid for June…so obv it wasn’t negative until something went wrong in the backend stats).
My account is STILL negative, and I haven’t been paid for my July earnings, and it looks like BCP has abandoned me. I’ve removed all links now, but I still deserve my money.
I’ve worked with BCP for a looong time, and this has been my first problem….but it’s a doozy. I feel helpless, and I want to get my money out!
Can someone please help?
Funny to see….
On the top of this page It says: Send ALLEN a private message…
I was told Allen did not work there for more than one year now…
I sure hope your problem gets settled.
I do know that they were updating their stats etc.
Good luck.
PS: Try [email protected]
Thanks whs-web.
John has now contacted me via the forum and it appears things will be dealt with. I’m not too sure what else to say…only time will tell.
Just happy that John contacted me within hours of my post.
I’ve emailed them yesterday and have not heard back yet.
I resumed promoting them in June and my negative carry over from a July winner should have been cleared in August and it wasn’t.Just incase John reads this post.
thanks
slotplayerI’m not sure why your emails are not coming through but I assure you I personally answer every single email that comes in to the inbox.
Just to make sure you all have it, the best email to reach us at is [email protected].
Thanks
As a follow up, we’d like to clarify that whs-web was correct, Allen is no longer working with us and we have contacted CAP (again) to have that corrected asap.
For future reference:
General inquires should be sent to [email protected] or [email protected] (note that this is “bcpresponse.com” not “bcpresponds.com” as mentioned above).If you wish to send a message to your affiliate manager directly, please refer to the following:
Frederic
Email: [email protected]
Skype: allensupportTim
Email: [email protected]
Skype: timsupportJohn
Email: [email protected]
Skype: johnmcm72Riyaz
Email: [email protected] or [email protected]
Skype: riyaz.r.abdullaEmiliano
Email: [email protected]
Skype: emiblastFeel free to also contact us via PM here on CAP so that we can ensure you receive the quickest response possible. Again, we sincerely apologize for any difficulties you may have had in reaching us. We trust that the information provided above will eliminate any such frustration in the future.
Regards,
The BestCasinoPartner.com Team
