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2nd tier didn’t track

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  • #609605
    Anonymous
    Inactive

    Hi Marcia,

    I referred a 2nd tier aff but it didn’t track I contacted Roberto but haven’t heard anything yet. I pm’ed you the details.

    #772468
    Anonymous
    Inactive

    Thanks for looking into that.

    #772697
    Anonymous
    Inactive

    Thanks for your message and pm. As I wrote, I’ve asked Shelley at [email protected] to follow-up and she’ll contact you directly.

    Thanks,
    Marcia

    #772754
    Anonymous
    Inactive

    Well thanks for looking at this. Just so everybody knows apparently there is a form field somewhere where you 2nd tier referral needs to fill in who referred them which I still find pretty puzzling. I would’ve thought that the script would be able to track all of that automatically.

    #772758
    Anonymous
    Inactive

    @Goldfinger 168688 wrote:

    Well thanks for looking at this. Just so everybody knows apparently there is a form field somewhere where you 2nd tier referral needs to fill in who referred them which I still find pretty puzzling. I would’ve thought that the script would be able to track all of that automatically.

    that is puzzling.

    Are you saying that when a potential sub-affiliate clicks on the join brightshare banner/link they still need to enter the site they found the banner/link on?

    Also why is there a tab called referral fees?

    #772780
    Anonymous
    Inactive

    I’d like to clear up something here.

    You can refer new affiliates in one of two ways:

    1. If they click on a link or banner of yours, your banner tag is carried with them right through to BrightShare, through the sign-up and will appear automatically in our backend.

    2. OR…..if they have not clicked on a link of yours, but have just typed in brightshare.com, they may indicate to us in the Questions section of the sign-up form, that you referred them and from this info, we will ALSO credit you with bringing in this sub-affiliate.

    So….”no” – your sub-affiliate does NOT have to indicate this in the Questions. This is necessary only if he/she has NOT clicked on a banner/link of yours.

    Hope this is clearer now,
    Marcia

    #772782
    Anonymous
    Inactive

    Hi Slotplayer,

    Sorry – I missed answering your question about the “Referral Fees” tab in our reports.

    This tab shows affiliates for whom you are receiving your 2% referral fee, indicating the Referral Tag, Name and Referral Earnings for any sub-affiliates you’ve brought in.

    Thanks,
    Marcia

Viewing 7 posts - 1 through 7 (of 7 total)