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Just watched the APCW interview and I’m going to bite the bullet and give Gambling Wages a try.
One very small niggle. On the sign-up form, the spelling of ‘Bussines Phone’ does look rather amateurish
you may want to start slowly with the program until they actually produce on some of the things mentioned..
Agreed. I’m not sure what, if anything, I will be doing yet. But I want to take a look around.
The landing page after logging in DEFINITELY needs updating. The most recent message thrown straight at me is not dated, but considering that it starts with “With the year coming to an end”, I’d say it’s pretty old.
Little things like that look so unreassuring.
Still in very early stages of testing here and I have a stats question.
If a no deposit bonus of $25 is credited to a player, who then goes on to lose it all, should the referring affiliate’s balance then be zero as no money has been won or lost?
So much for GW’s being proactive again…
If you figure that out, as well as manager bonuses please feel free to explain it to the rest of us :cappy:
Never understood GW reports and manager credits deducted from net earnings.
GW is nominated at casinomeister and is a goldmember now at apcw :eh:
go figure.
FictionNet;163718 wrote:Still in very early stages of testing here and I have a stats question.If a no deposit bonus of $25 is credited to a player, who then goes on to lose it all, should the referring affiliate’s balance then be zero as no money has been won or lost?
Hi, wanted to get you a quick answer to your question. If a player referred by an affiliate makes NO deposits, they simply take a no-deposit or free chip bonus, and plays it and loses it all, the referring affiliate’s balance should be zero – since as you said correctly, no money has been won or lost.
If you have a specific experience that is otherwise, please make sure you let me know asap. Please email me directly at [email protected] if you have any other questions, or experience any issues.
All best,
Frazier
Senior Affiliate Program Manager – GamblingWages.com
http://www.gamblingwages.com
[email protected]Inspiration;163878 wrote:Never understood GW reports and manager credits deducted from net earnings.GW is nominated at casinomeister and is a goldmember now at apcw :eh:
go figure.
This is an answer for both Inspiration and AllFreeChips:
I hope this helps: We asked some of the managers at our casino partners to explain more about manager credits and debits. Here’s the gist of this:
Casino managers have the authority to issue manager credits to any player for a variety of reasons – for example, being a continuous re-depositor, playing a wide variety of games, etc… manager credits (or manager bonuses) are exactly what they sound like – a bonus given by a casino manager to a player.
Manager deductions, or debits, we are informed are the reverse – amounts deducted by casino managers for a varierty of reasons – for example, a player takes a specific promotion with a $2,000 limit on cash outs, but wins $3,000. When the player requests a cash-out, the $1,000 over the limit for that promotion may be deducted as a manager debit. Another example would be a manager deduction if a player plays in games that are excluded from a specific promotion or bonus, or if a player is found to have multiple accounts and takes multiple free chip offers with the same promotion code… these are all examples of how manager deductions are used. (Thanks to the managers at CoolCatCasino.com for helping with these answers!)
TO INSPIRATION, ALL FREE CHIPS and ANY OTHER AFFILIATE WHO HAS ANY QUESTIONS, please email me directly with these so I can ensure to get you answers as quickly as possible. We will attempt to help with any info as best we can.
We are a Gold Member of APCW for all the right reasons, and anyone is encouraged to talk with them about our program and how we are moving forward. You’ll get an honest opinion from JT at APCW, as you will get honest answers from our new management team here at Gambling Wages.
All best, and please don’t hesitate to email me with any questions…
Frazier
Senior Affiliate Program Manager – GamblingWages.com
http://www.gamblingwages.com
[email protected]Hi, Frazier
Rather than e-mail you as suggested, I’d like to keep this conversation here in the forum if you don’t mind. I think we all need to see what’s happening at GW if anyone if going to think about changing their opinion of the program.
Transparency is key for you at the moment. Rightly or wrongly, the last thing you want right now is affililates thinking that certain affiliates will get preferential treatment and the bulk of affiliates getting sub-standard service. I’m not saying that WOULD be the case – but if we’re all having private chats via e-mail then it could easily look that way.
Back to my question about the no deposit issue. The stats don’t tie up with what you said should happen.
I created a player account at Cirrus UK through my affiliate link. I received the no deposit bonus. For a start, it should have been £25 but it was in fact $25, so it was nearer to £12.50 than £25.
I lost the $25, except for a few cents. Here are my stats now:
Number of Clickthroughs: 6
Number of Downloaders: 1
Number of Players: 1
Number of New Depositors: 0
Total Initial Deposits: £0.00
Total Deposits: £0.00
Net Win: £0.00
Coupon Amounts Awarded: £25.00
Manager Credit Amounts Awarded: £0.00
ChargeBacks: £0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) £-25.00
Amount Deducted: £0.00
Amount Miscellaneous Adjustments: £0.00
Amount Added For Reversed Bans: £0.00
Amount Earned: £-7.50
Amount Earned From Tiers: £0.00
Amount Accrued This Period: £-7.50As you can see, although no money has been won or lost, I’m in the red by £7.50.
That, of course, is not good. Add to that the fact that my stats show £7.50 in the hole for only £12.50 worth of play (which was lost anyway) and it gets rather yucky.
Over to you. Thanks for being here to address these issues.
FictionNet:
First, I am glad to be here to try to help, but please understand – just to make it really clear – that we do not operate these casinos… I will be happy to try to get a more detailed explanation of what you describe above, but I will need your affiliate ID to track this any further; the stats you provided are not enough to track the flow of what happened.
As far as emailing versus public postings, this was about efficiency not transparency. I was simply trying to ensure that I got all your emails and could respond promptly, we do not spend all day watching the forums waiting for new posts, we’d never get any work done… If there is something urgent, I do suggest you email me directly.
As soon as you get me your affiliate ID for this, I will see what I can find out for you and get back to you as soon as possible. I will NOT post private information in this forum (or any forum) so anything further that details a specific account will be handled only via email.
Frazier
Senior Affiliate Program Manager – GamblingWages.com
http://www.gamblingwages.com
[email protected]FictionNet;163891 wrote:Hi, FrazierRather than e-mail you as suggested, I’d like to keep this conversation here in the forum if you don’t mind. I think we all need to see what’s happening at GW if anyone if going to think about changing their opinion of the program.
Transparency is key for you at the moment. Rightly or wrongly, the last thing you want right now is affililates thinking that certain affiliates will get preferential treatment and the bulk of affiliates getting sub-standard service. I’m not saying that WOULD be the case – but if we’re all having private chats via e-mail then it could easily look that way.
Back to my question about the no deposit issue. The stats don’t tie up with what you said should happen.
I created a player account at Cirrus UK through my affiliate link. I received the no deposit bonus. For a start, it should have been £25 but it was in fact $25, so it was nearer to £12.50 than £25.
I lost the $25, except for a few cents. Here are my stats now:
Number of Clickthroughs: 6
Number of Downloaders: 1
Number of Players: 1
Number of New Depositors: 0
Total Initial Deposits: £0.00
Total Deposits: £0.00
Net Win: £0.00
Coupon Amounts Awarded: £25.00
Manager Credit Amounts Awarded: £0.00
ChargeBacks: £0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) £-25.00
Amount Deducted: £0.00
Amount Miscellaneous Adjustments: £0.00
Amount Added For Reversed Bans: £0.00
Amount Earned: £-7.50
Amount Earned From Tiers: £0.00
Amount Accrued This Period: £-7.50As you can see, although no money has been won or lost, I’m in the red by £7.50.
That, of course, is not good. Add to that the fact that my stats show £7.50 in the hole for only £12.50 worth of play (which was lost anyway) and it gets rather yucky.
Over to you. Thanks for being here to address these issues.
Not sure I’m liking the tone being used here.
My affiliate account ID is casinobeacon
FictionNet:
OK, so the casino manager just got back to us with the following info. I then personally saw the reports, and the following is accurate and resolves your question:
1. First, it appears you may have confused the 25 US dollars and 25 Pounds Sterling likely because you set up 2 different accounts – one at Cirrus Casino (the US version) and one at CirrusUK (the Sterling version). In the US Cirrus you took and played a US$25 free chip, and played it down to 59 cents remaining. This account (Cirrus US) was NOT set up under your affiliate account so whatever you did as a player in this account does NOT show up in your affiliate stats.
In the CirrusUK casino, you ALSO set up an account with the same username (casinobeacon) and took a 25 Pound Sterling free chip, which HAS NOT BEEN PLAYED AT ALL – there is STILL a full 25 Pounds in your play account at that casino. This account WAS set up under your affiliate link, and thus the stats show what they show (see number 2 below for the explanation of this.)
2. The reason your affiliate stats show a negative 7.50 Sterling is as follows: The free 25 Pound chip you took appears to the system as if it was paid OUT of the casino (which it is, since you have not played it at all, and it is still in your playable balance).
So financially the system sees this as 25 Pounds out of the casino, which at a 30% revenue share is EXACTLY minus <7.50> Pounds. Assuming you played the entire 25 Pounds and lost it all, the stats would show a ZERO, as we explained earlier that it should, since the system would see the TWO transactions cancelling each other – the 25 Pounds OUT and then the 25 Pounds back IN. If you want to verify this, go ahead and play the 25 Pounds down to zero in your CirrusUK account and you should see the stats show this back at zero balance for the affiliate.
Hope this all makes sense. Glad to be able to get an answer fast for you.
By the way, as a little token of our respect for your efforts, I will personally credit your affiliate account with an extra $50 on your first payment in recognition of the 25 Pounds you spent on this exercise.
I hope our responses, and our efforts have demonstrated something positive for you, and I hope you will feel comfortable to proceed to make some money together with us…
Frazier
Senior Affiliate Program Manager – GamblingWages
http://www.gamblingwages.com
[email protected]FictionNet;163898 wrote:Not sure I’m liking the tone being used here.My affiliate account ID is casinobeacon
Thank you for the feedback and explanation.
For what it’s worth, there was no attempt to create two accounts. In fact, this is an excerpt from our review of what happened when we tried to create a new account:
“We registered our new player account and attempted to log in, only to be told that our username did not exist. We know this wasn’t correct because we’d registered only a few seconds previously! We tried twice more and were unceremoniously kicked out of the games software.
We decided to try again. We did this, and registered as a new player again. This time when we tried to log in, it worked. And the software appeared to have been installed successfully. In fact, we noticed that we now seemed to have TWO installations on our PC – one called Cirrus Casino and the other Cirrus Casino UK.”
It’s a bit worrying that the US$ account was created as as US$ and not UK£ account. And more so that it was not tracked to my aff account – as I only visited the casino website via the same link, being as follows:
http://www.gamblingwages.com/lndpag.aspx?usrid=7237&lndId=18
Now, that’s the only link I ever pulled from your system. It takes me to the UK version of Cirrus Casino so any download or registration that followed from visiting that link should have been done as UK£.
I do appreciate you taking the time to look into all of this but – I gotta be honest with you – there’s an awful lot going wrong here.
