Ecocard requesting info for withdraw?

You have recently requested a withdrawal from your EcoCard account. So that
we can process your withdrawal, we need to confirm your name, date of birth,
residential address and bank details. To be able to confirm this
information, we would like you to send us:

. A copy of your bank statement (displaying your name, address,
bank details and dated within the last three months) to
[email protected] . Please note we do not
accept on line screenshots.

We also need you to send one item from the list below:

. A copy of your passport (the page displaying your photograph,
date of birth and full passport number),

. A copy of your national identity card displaying your photograph
and full identity card number,

. A copy of your photocard driving licence displaying your
photograph, full driving licence number, date of birth and address.

In order to make sure that we can deal with your account as quickly as
possible please make sure that the documents you send us, whether by email
or fax and including any photographic i.d., are clear and legible. If they
are not this could cause a delay whilst we ask you to re-submit clearer
copies.

Please note that any information you provide us will not be shared with any
third parties other than in accordance with our Terms of Use (See EcoCard
Privacy Policy).

If you have any difficulties providing copies of the documentation referred
to above, or if you have any questions, please contact our Security Team who
will be pleased to assist you.

If we contact you or you contact us by telephone, please note that EcoCard
staff will never ask you for your password

Once we have received your documents and been able to confirm the
information, you will receive an email confirming that your withdrawal
request has been processed and you will be able to have access to your funds
between 2-5 business days.

Thank you for your patience and co-operation.

Best regards,

EcoCard Security