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Now stats don’t work either

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  • #601383
    Anonymous
    Inactive

    Trying to get ‘Traffic and player count’ stats:

    I get:

    Active Server Pages error ‘ASP 0113’

    Script timed out

    /loggedin/traffic.asp

    #730586
    Anonymous
    Inactive

    Hi fictionNet,

    I have sent your query to our IT department and as soon as I know what the problem is I will let you know.

    Regards,

    Antoinette

    #730603
    Anonymous
    Inactive

    Antoinette,

    You know that I’ve been complaining about the slow loading of Traffic and Player Stats for months now.

    I remember some time ago, you said you would let IT know – but there was never any change. I have no doubt you did let them know.

    Most of the time the stats load so slowly that they timeout.

    Please make sure that IT actually do something – it’s such a pain to have to site there like a dummy waiting.

    I just think they take no notice when you advise them.

    ntaus

    #730611
    Anonymous
    Inactive

    Hi ntaus,

    Our IT department are currently working on moving the stats tracking onto a separate server which they believe will make the loading of the report much faster. I will let you know when this move is complete.

    Please feel free to contact me should you have any queries.

    Regards,

    Antoinette

Viewing 4 posts - 1 through 4 (of 4 total)