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Here’s a chat conversation from rogue casino Prism which I had this morning.
I’d like to also mention that I’ve made numerous deposits their before and had a VIP status. I’ve been receiving phone calls from this casino every night regarding bonus Party250.
me: what is the party250 bonus?
Joshua: user name please
me: xxxxxxxx
Joshua: And i’ll be more than glad to get the info for you
Joshua: thankyou
Joshua: one moment
Joshua: 250% BONUS
Joshua: Slots & Keno ONLY!
Joshua: No Playthrough
Joshua: No Max Cash-Out
Joshua: Redeem: PARTY250
Joshua: Deposit $25 or More
Joshua: here you go
me: so if i make a deposit of $300 or $400 i can redeem this bonus?
Joshua: that is correct
Joshua: If that would be the coupon you’d like to have after your deposit is made YES
me: Yes. does it come with insurance?
Joshua: No insurance
me: alright. can you provide moneygram details for $400 deposit (receiver, location)
Joshua: yes one moment please
Joshua: ok one moment… Processing
Joshua: send it to RONALDO TERCERO CABRERA
Joshua: in Managua, Nicaragua
me: ok
me: Ref #xxxxxx – $400 sent , fees were 15.99
Joshua: ok one moment please
Joshua: ok applied on acct
Joshua: Which bonus would you like to have???
me: party250
Joshua: I apologize you’re not entitled to that bonus
Joshua: If you’d like you can play with your deposit but no restrictions
me: joshua – do you remember this part of the conversation before I made deposit? so if i make a deposit of $300 or $400 i can redeem this bonus? Joshua: that is correct Joshua: If that would be the coupon you’d like to have after your deposit is made YES
Joshua: I apologize I made a mistake… You’re not entitled to this bonus
Joshua: I do apologize though
Joshua: Is there anything else that I can help you with?
me: I will contact your affiliate manager regarding this entire conversation and have this totally documented. I will also post this on the proper website to show them the deceit. Would you prefer to transfer this chat to your manager or should I just go ahead and post the entire chat?
Joshua: ok bare with me while I transfer you to a manager
Please wait while I transfer the chat to ‘Terry’.
Thank you for using our LiveChat Service. This is ‘Terry’. How can I help you?
Terry: This is Terry
me: here is a conversation I had with joshua before depositing. I’ve also been receiving numerous phone calls from Prism casino regarding party250 bonus.
me: debbieka: what is the party250 bonus? Joshua: user name please debbieka: debbieka Joshua: And i’ll be more than glad to get the info for you Joshua: thankyou Joshua: one moment Joshua: 250% BONUS Joshua: Slots & Keno ONLY! Joshua: No Playthrough Joshua: No Max Cash-Out Joshua: Redeem: PARTY250 Joshua: Deposit $25 or More Joshua: here you go debbieka: so if i make a deposit of $300 or $400 i can redeem this bonus? Joshua: that is correct Joshua: If that would be the coupon you’d like to have after your deposit is made YES
Terry: Yes I see the conversation
Terry: I do apologize, Joshua is a new employee and was not aware of your player class…
Terry: It was an honest mistake…
Terry: If you like, you can play with No restrictions whatsoever and play without a bonus
Terry: OR.. I can give you a restricted bonus
me: Nothing is honest about this. And by the way, after making numerous deposits at your casino, what happened to my player class?
Terry: For some reason, your player class has been changed…
Terry: If you like you can wait and I can speak to the department in charge of player classes and I can see what the reason was for the change
Terry: ?
me: I’d like an honest explanation as to everything that has occured today. I’d also like you to honor your word.
Terry: My word?
Terry: xxxxxxx.. I will look into the player class change and you can check back with me later if you like
me: No, i will post this entire chat on casinoaffiliate programs.com and let them know the deceit that is taking place there.
Terry: …or you can wait until a get a good answer for you?
me: I made the deposit because it was confirmed that you would apply coupon code party250.
Terry: If you like, I can hold off on picking up the funds so you can have them re-imbursed
me: that’s fine
Terry: ok… you can go ahead, I will cancel the transaction
me: also, I do not want prism casino calling my house with bonuses that you will not honor.This place is rogued for a reason. Do not trust them in any way!
All I can say is… That’s Fu%#dUp.
I personally have tried to remove all Prism (and most other RTG) ads from my website and blog. A few might still appear deep in my index, but I can HONESTLY say that I havent been paid a dime from these guys in well over 18 months.
Just curious, were thay paying you on your winnings (if any) before this episode?
Hi all,
sorry for your troubles but the whole thing begs asking: if you know this place for what it is … why on earth would you have anything to do with them to start with?
or am I missing something? because my undertanding is you knew this place was no good.
