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Not received. Anyone been paid for July?
Bump. Has everyone else been paid?
Hi there Marinbob,
All payment were processed on 8 July 2006.
We did however get feedback earlier that some of the bank wires (ACH) were delayed and were therefore reprocessed today.
Your payment should be in your account in the next few days.
If you need any further assistance in this regard please email me or your account manager
Take care,
Shane
Thanks Shane.
Hello Shane !
I haven’t recieved payment not for june not for july.
I have written letters as to you so and to my manager.
But i haven’t received any answers on my letters still.Figaro wrote:Hello Shane !
I haven’t recieved payment not for june not for july.
I have written letters as to you so and to my manager.
But i haven’t received any answers on my letters still.Hi there Figaro,
Yes I received your email, as did your affiliate manager, this morning when I came into the office.
Please keep in mind that our timezone is GMT+2 so sometimes emails come in once we have left the office so we only get to answer them the following business day.
If you urgently need to speak to someone and it is after office hours (for us) please feel free to call me on my cell number +27 83 259 3479.
Judith is working with Proc Cyber Services as well as our finance team to resolve this matter. Apparently your bank has sent our wires back and we are trying to see why seeing as how we have successfully paid into it before.
We are on this as a matter of extreme urgency and will keep you informed as we progress.
Shane
We did however get feedback earlier that some of the bank wires (ACH) were delayed and were therefore reprocessed today.
I know this is a dumb question, but bank wires and ach are two very different things right? Mine ONLY takes ACH I know, and will not take Wire. I hope that sentence didn’t mean that they were the same in any way. (Since I also am still waiting on my payment)
Crossing my fingers it is ACH and not wire.
Daera wrote:I know this is a dumb question, but bank wires and ach are two very different things right? Mine ONLY takes ACH I know, and will not take Wire. I hope that sentence didn’t mean that they were the same in any way. (Since I also am still waiting on my payment)Crossing my fingers it is ACH and not wire.
Sorry about that we use the terms Wire and ACH as interchangeable terms in the office – we leave the techinical differences to the finance team.
In fact here is an extract of the email I received today when requesting an update:
“NB: Payments via Cheque, Payspark and Neteller went through fine… the delay was in the processing of certain of the ACH transfers.”
As per my previous post ACH payments were resubmitted yesterday so they should show up shortly… we are really sorry for the delay but our team here was on it ASAP and reprocessed as soon as the bank processor let us know there was a delay.
Shane
FYI, it’s Friday, and my payment didn’t come today either. My other ACH payments from oher affiliate programs came the following business day of being sent. I thought this would be the same and I’d have it yesterday or today at the latest. Now we go through another weekend and hope it comes on Monday.
Because it went so quickly with my others, and the first delay here, I don’t feel very hopeful that this will be here on Monday either. What a bummer.
Hi there Daera,
I appreciate your patience in this regard based on the information from our processor payments should land soon (given the resend date) I will however chase your specific case now and feedback to you.
Shane
Hi Shane,
Nothing here yet.. how many days does ach take again?
Update:
Got my payment today.. thanks Shane and Cobus!
WOOHOO :clapper:
Glad to hear it’s all sorted now *phew*
All the best
Shane (the Youngster :baby: )
After my post in this forum you have paid me for june. But you have not paid me for july up to now. Indeed i need write every time here
Hi there Figaro,
I have just spokent with your account manager on this and she is currently awaiting your account details to process to your alternative payment process.
Please let me know if you’ve sent the info as we can reprocess today if the details come in soon
Shane
